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Edimax IC-1520DP, Быстрое руководство по установке

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4.2 Troubleshooting 
 

If the IP camera is not working properly, before you contact the dealer of purchase for 
help, please check the troubleshooting list here, this may help you to solve the 
problem by yourself and therefore saves your valuable time. 
 

Scenario 

Possible Solution 

I can not connect to 
IP camera 

a. Please confirm the IP address setting of the 
computer you’re using. If they’re not in the same 
subnet, they will not be able to communicate with 
each other. 
 
b. Please make the IP address you used to connect 
to the IP camera is correct. 
 
c. If you forget the IP address of the IP camera, you 
will have to reset it to factory default value (which is 
192.168.2.3) by pressing ‘reset’ button at the bottom 
of the IP camera. You’ll need a pen or pin to be able 
to press the reset button. Press and hold reset button 
for 5 seconds, then try to connect to the IP camera 
with IP address ‘192.168.2.3’ again. 
 
d. Please make sure IP camera is correctly powered 
(the ‘Power’ LED should be on). 
 
e. If you’re trying to connect to the IP camera from 
Internet, please make sure the port that IP camera 
uses (Video and HTTP port, see section 2.3.1) is not 
blocked by firewall or other software / hardware. 
 
f. Contact dealer of purchase for help, if above 
solutions do not work. 

Содержание IC-1520DP

Страница 1: ...Wire Wireless Power over Ethernet Digital Pan Tilt Internet Camera IC 1520DP IC 1520DPg IC 1520POE Quick Installation Guide Version 1 0 October 2007...

Страница 2: ...ra 7 1 8 Log Onto Web Management Interface 12 Chapter II Using Web Management Interface 15 2 1 Camera Settings 15 2 2 PTZ 23 2 2 1 Grand Tour 23 2 2 2 Cruise Tour Path 26 2 3 LAN Settings 27 2 3 1 IP...

Страница 3: ...73 3 3 6 Date Time Settings 75 3 3 7 Resolution 77 3 3 8 Advanced Settings 78 3 3 9 Users 80 3 3 10 Tools 82 3 3 11 About 84 3 4 Camera Viewer 85 3 4 1 Connecting to IP Camera 88 3 4 2 Select the Cam...

Страница 4: ...to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes The product you have purchased and the setup screen may appear slightly dif...

Страница 5: ...for missing contents Item Name Quantity 1 IP Camera 1 2 3dBi Antenna For IC 1520DPg only 1 3 Power Adapter 1 4 Ethernet Cable 1 5 Driver and User Manual CD ROM 1 6 Quick installation Quide 1 7 Accessa...

Страница 6: ...n t have to set a new network cable between the IP camera and monitoring computer Worry about the content will be intercepted by unauthorized person when the video is transmitted over the air That s a...

Страница 7: ...sign a fixed IP address to the camera also Supports Dynamic DNS used to allocate the IP camera s Internet address when the ISP you re using does not assign you with a fixed Internet address Supports U...

Страница 8: ...Indicates Wireless LAN activity Power LED Indicates power status Camera Video camera with lens Focus Ring Adjusts focus Front View Focus Ring LED Green LAN Activity LED Amber WLAN Activity IC 1520DPg...

Страница 9: ...d for 5 seconds to reset the camera settings to factory default value LAN Jack Connect to your local area network by network cable Power Jack Connect to power adapter for power supply Bottom View Rese...

Страница 10: ...Installation Please follow the following instructions to set your IP camera up 1 Unpack the product package and check if anything s missing 2 Connect the antenna to the antenna base which is located...

Страница 11: ...n to set the IP camera 1 7 Locate the IP Address of this IP Camera Default IP address of this IP camera is 192 168 2 3 If you wish to assign another IP address to this IP camera you have to log onto t...

Страница 12: ...8 1 Click Start Control Panel...

Страница 13: ...9 2 Double click Network Connections icon 3 Right click Local Area Connection and click Properties...

Страница 14: ...10 4 Select Internet Protocol TCP IP then click Properties...

Страница 15: ...s of this IP camera and you forget it there re 2 methods to recover it a Press and hold the Reset button located at the bottom of this IP camera to clear all settings of the IP camera and reset the IP...

Страница 16: ...t the user name and password Default user name is admin in lower case and password is 1234 Click OK to continue after user name and password has entered If you re rejected maybe the password has been...

Страница 17: ...he following messages at the top of Internet Explorer This IP camera requires a special ActiveX control A K A Plugin to work Please click on the message and select Install ActiveX Control When you re...

Страница 18: ...y capability that this IP camera requires or you don t have Microsoft DirectX installed Please download Microsoft DirectX from Microsoft s website http www microsoft com and try again In some cases yo...

Страница 19: ...Camera Settings The first menu after you logged onto web management interface is Camera and this is the only menu you can see the real time image from camera You can always back to this menu by clicki...

Страница 20: ...ct a lower image quality see below Image Quality Specifies the quality of image captured by camera There are 5 options from Highest to Lowest Just like resolution higher image quality will provide mor...

Страница 21: ...er brightness setting will lose the detail of image please try all brightness settings and find the best setting of your environment You may have to adjust the setting again every time you move the ca...

Страница 22: ...18 With brightness setting 45 you can see more details about the lamp now With brightness setting 5 you can see few more details about the lamp but the image is a little bit dark...

Страница 23: ...e s will take effect Zoom Controls These buttons can change the zoom rate of IP camera Zoom in see more details about a certain place Zoom out see more things which camera can get Full view see everyt...

Страница 24: ...n tilt control Up Down Left and Right Click the direction button to move camera to respective direction Note You can also click the image to move camera to the direction you want There are 8 direction...

Страница 25: ...peed when you use pan tilt control There are 5 options available 1 slowest to 5 fastest Preset Positions If you have some places you ll visit frequently you can use this function to save the position...

Страница 26: ...pshot file path Specify the folder you wish to save snapshot file Click Get snapshot button to take a picture of current image and the picture will be saved in the folder you specified Record file pat...

Страница 27: ...on this is called as Grand Tour Before you can use this function you have to define at least 2 positions in Camera section refer to last section for detailed information The descriptions of every sett...

Страница 28: ...ut the name of this set of grand tour here As you may have many sets of grand tour please give it a meaningful name so you can remember the main purpose of this set View with random order Do not visit...

Страница 29: ...osition a number greater than 1 and not the same with other positions and grand tour will start visiting positions by order from 1 to last number and then start from 1 again Remove Remove this positio...

Страница 30: ...from 4 available options If you want to start camera cruise please go to Camera menu and click Start Cruise Pan Tilt button to begin cruise Please select one of cruise and click Apply to select a crui...

Страница 31: ...specify TCP IP parameters in this menu if you want to change IP address use PPPoE Dynamic DNS and activate UPnP function You can access this menu by clicking LAN on the top of web management interface...

Страница 32: ...server here Please input IP address only If you don t know the address of DNS server ask network administrator or your ISP for help Secondary DNS Specify the IP address of backup DNS server here When...

Страница 33: ...29 then you have to input http 10 20 20 30 90 in the address bar of Internet explorer Click Apply to save settings and make the new settings take effect...

Страница 34: ...ect Enable to activate PPPoE function of this IP camera select Disable to disable it User Name Input the PPPoE username assigned by your ISP here Password Input the PPPoE password assigned by your ISP...

Страница 35: ...of how to apply a new account can be found on dyndns org s website The descriptions of every setting in this menu will be given below Item Description Enable DDNS Select Enable to activate Dynamic DNS...

Страница 36: ...u don t have to remember the IP address of this IP camera Simply open Network neighbor and it s there The descriptions of every setting in this menu will be given below Item Description Enable UPnP Se...

Страница 37: ...33 Click the message to open My Network Places and you ll see the IP camera You can double click the icon to launch Internet Explorer and log onto IP camera s web management interface directly...

Страница 38: ...rs For IC 1520DPg only If you wish to use wireless network instead of wired network connection you have to set wireless LAN parameters here You can access this menu by clicking LAN on the top of web m...

Страница 39: ...t You can set to Adhoc when you don t have any wireless access point but your computer has wireless network card Set to Infrastructure when you have wireless access point and you have computers with w...

Страница 40: ...point If the wireless access point does not use encryption Disabled will be displayed here Network Type Shows the network type of a certain wireless access point Infrastructure or Adhoc SSID Input th...

Страница 41: ...ss access point you selected When you select a wireless access point from the list it s authentication type will be selected automatically and you should not modify it or you will not be able to conne...

Страница 42: ...it would make the network a little bit slower If the key length is 64 bit you should input 10 HEX characters or 5 ASCII characters like 112233aabb HEX or MYWEP ASCII If the key length is 128 bit you...

Страница 43: ...st a set of WEP key is required and you should use 1st WEP key if you only have one WEP key WEP Key 2 Input the 2nd set of WEP key here WEP Key 3 Input the 3rd set of WEP key here WEP Key 4 Input the...

Страница 44: ...tion is detected This is very convenient since IP camera will guard the environment automatically for you and you don t have to look at the monitor all the time You can access this menu by clicking E...

Страница 45: ...our Email software like Outlook Outlook Express etc or ask your network administrator or ISP Sender E Mail Address Input the Email address of mail sender this will help you to identify the Email sent...

Страница 46: ...your SMTP server requires the use of authentication Password Please input the password of SMTP server here if your SMTP server requires the use of authentication Click Apply to save settings and make...

Страница 47: ...er you wish to use here Password Input the password of the FTP server you wish to use here Remote Folder Input the remote folder name on the FTP server here If nothing is specified here all uploaded i...

Страница 48: ...ith both modes but if you found that non passive mode is not working you can try to use passive mode Click Apply to save settings and make the new settings take effect After that you can click Upload...

Страница 49: ...ion Interval Specify the time interval between two motion detections in seconds If a motion is detected after last detection time and before next detection time nothing will be send by Email or via FT...

Страница 50: ...when a motion is detection and select No to disable this function E Mail Subject Set the subject of Email being sent here This will help you to distinguish the Email sent by this IP camera from other...

Страница 51: ...s like password and time setting You can also upgrade the firmware of this IP camera to make new functions available on this IP camera You may also clear all settings or reboot the IP camera here You...

Страница 52: ...amera in the same network Default name begins with IC plus the last 6 characters of the MAC address of this IP camera You can modify the name to the one you can remember and meaningful to you but neve...

Страница 53: ...h to set here Date time format is YYYY MM DD HH MM SS Time is in 24 hour format You can click Synchronize to PC time to use the time of the computer you re using Example 24th August 2007 2007 08 24 an...

Страница 54: ...pgrade Firmware If you downloaded latest firmware file from our website you can click this button to start to upload the firmware file to the IP camera The following message will appear when you click...

Страница 55: ...g of your computer if the IP address of your computer does not begin with 192 168 2 and subnet mask is not 255 255 255 0 or you ll not be able to connect to this IP camera again Reboot Device If you f...

Страница 56: ...us This menu provides all information about this IP camera like firmware version system uptime date time and network information You can access this menu by clicking Status on the top of web managemen...

Страница 57: ...the image and can not change any system setting When they want to click menus other than Camera they will see the following message informing that they don t have permission to do that This IP camera...

Страница 58: ...er name and password so you can select disable to disallow a user from logging in temporarily without erasing it s account information Login Specify the user name here Please use alphanumerical charac...

Страница 59: ...g All activities of this IP camera will be logged and you and enter Log menu to view these logs You can access this menu by clicking Log on the top of web management interface Click Refresh to get lat...

Страница 60: ...the autorun function of your computer is not enabled or nothing appears after CD ROM has been loaded you can click My Computer icon and locate your CD ROM drive labeled as CD ROM Drive CD RW Drive DV...

Страница 61: ...57 click Change and pick another folder you wish to use 2 Click Install to install utility to the folder selected in previous step...

Страница 62: ...58 Setup procedure may require several minutes please be patient 3 When you see this message the setup procedure is completed Click Finish to exit...

Страница 63: ...IP camera Utility pass the firewall or the IP camera utility may not be able to function properly 5 A new folder named IP Camera in All Programs will be created Admin Utility Camera Viewer and Uninst...

Страница 64: ...admin utility which begins with IC and the last 6 characters of IP camera s network MAC address the IC E52C85 item in this example You can check the MAC address label at the back of the camera to dis...

Страница 65: ...will be displayed at Information of Camera section right You can click the sign at the left of Network Information and Wireless Information to check respective settings of selected camera If you want...

Страница 66: ...ore than one IP camera it s suggested to use the place s name where camera is located so you can identify the camera easily like Garden or Front Door Spaces are allowed IP Address Please specify the I...

Страница 67: ...t the camera is rebooting The following message will appear after few seconds if you wish to connect to the IP camera and see the images captured by IP camera click OK otherwise click Cancel to exit P...

Страница 68: ...a setting and you ll be prompted to input user name and password The default user name is admin you can not change it and the default password is 1234 and then click OK to continue 3 3 1 Network Setti...

Страница 69: ...Garden or Front Door Spaces are allowed IP Address Please specify the IP address you wish to assign to this IP camera Subnet Mask Please specify the subnet mask you wish to assign to this IP camera G...

Страница 70: ...nable to enable the wireless interface of this IP camera select Disable to switch wireless interface off If the wireless interface is disabled all setting items in this tab will be grayed out Availabl...

Страница 71: ...ion Add to Profile Save selected wireless device to profile However if the wireless device you selected requires authentication encryption you need to edit the profile and input required information b...

Страница 72: ...on Type Select the encryption type required by the network device you wish to connect here the content of drop down menu will vary depend on the authentication type you selected above WPA Pre Shared K...

Страница 73: ...ective field In most cases only Key 1 is required When you finish with setting click OK to save settings Edit You can edit the content of a selected profile Delete You can delete a selected profile Yo...

Страница 74: ...motion so you can be alerted by E mail anywhere anytime The descriptions of every setting in this menu will be given below Item Description Send a Test Email After the settings in this page is complet...

Страница 75: ...own Email address here or any other actual one SMTP Authentication Some SMTP server requires mail senders to be authenticated before they can send Email If your SMTP server requires you to do so pleas...

Страница 76: ...PPPoE Select Enable to activate PPPoE function of this IP camera select Disable to disable it User Name Input the PPPoE username assigned by your ISP here Password Input the PPPoE password assigned b...

Страница 77: ...ver to keep captured image The descriptions of every setting in this menu will be given below Item Description FTP Server Input the IP address or host name of the FTP server you wish to use here FTP P...

Страница 78: ...lace the file in the directory not owned by the user Passive Mode Select Enable to use passive mode to send file or select Disable to not to use passive mode to send file Some FTP servers require pass...

Страница 79: ...u will be given below Item Description Set Date Time manually Select this option to input date and time by yourself and you have to set date and time manually here Date time format is MM DD YYYY HH MM...

Страница 80: ...ime zone of the country city of resident from dropdown menu here NTP Server Please input the IP address or host name of NTP server here You can use default value pool ntp org or ask your ISP for the I...

Страница 81: ...ll consume more disk storage space and network bandwidth The descriptions of every setting in this menu will be given below Item Description Resolution Select resolution from drop down menu available...

Страница 82: ...nd Play function so the IP camera can be located by UPnP compatible computers devices Select Disable to disable it DDNS Select Enable to activate Dynamic DNS function of this IP camera select Disable...

Страница 83: ...pplied on dyndns org Password Input dynamic DNS password here must be the same as the one you applied on dyndns org After all settings are completed click OK to save settings or click Cancel to abort...

Страница 84: ...below Item Description Login Name The login name of administrator This field is grayed out and can not be modified Current Password Specify current password here If current password is not correct ad...

Страница 85: ...account information Login Specify the user name here Please use alphanumerical characters 0 to 9 A to Z and a to z Not using symbols and space Password Specify the password for this user here Confirm...

Страница 86: ...ware If you downloaded latest firmware file from our website you can click this button to start to upload the firmware file to the IP camera and you ll be prompted to provide the location of firmware...

Страница 87: ...92 168 2 and subnet mask is not 255 255 255 0 or you ll not be able to connect to this IP camera again LED Light OFF Switch the LED light of this IP camera off so LAN and WLAN LED on the IP camera wil...

Страница 88: ...84 3 3 11 About This menu shows the information about the admin software itself Click Cancel or OK to exit...

Страница 89: ...rmation IP Camera s IP address Video port number Model No This viewer supports IC 3010 IC 1001 and IC 15XX series Username and Password And click IP Camera Viewer icon to launch IP camera viewer NOTE...

Страница 90: ...w Cameras are arranged in the following order 1 2 3 4 If any camera is not connected nothing will be displayed in the corresponding area You can use you mouse to change the size of viewer window to ma...

Страница 91: ...87 capture image and record video When you re playing video you can control the video playing by dashboard also...

Страница 92: ...tion so viewer utility can connect to IP camera and display the image for you Please follow the following instructions to input camera information 1 Click one of camera number you wish to use 2 The fo...

Страница 93: ...must be the same with the setting of the IP camera you wish to connect Model Select the model of the IP camera you wish to connect here must be the same with the model of IP camera you wish to connec...

Страница 94: ...of selected IP camera for you if you click Close the information of selected camera will not be inputted When a camera is connected its image will be displayed in the corresponding area in the video v...

Страница 95: ...lready but unable to connect to selected camera or the camera is being stopped or paused and Yellow indicates the camera s information is empty The length of color bar shows the frame rate of connecte...

Страница 96: ...splayed in view window and the PTZ control Window will appear so you can control the pan and tilt of selected camera In PTZ control window the descriptions of every setting in this menu will be given...

Страница 97: ...e zoom rate of IP camera Zoom in see more details about a certain place Zoom out see more things which camera can get Full view see everything which camera can get Example Click full view button to se...

Страница 98: ...can use this function to save the position into memory You have to move the camera to the position you wish to monitor first give the position a name by inputting the name in Position Name field then...

Страница 99: ...be given in next section Quad View Back to 4 camera view mode Reduce View Window Reduce the size of camera view window resolution 320 x 240 Enlarge View Window Enlarge the size of camera view window r...

Страница 100: ...through network too Click Play button to resume Pause Freeze the image displayed in view window the camera is still working and sending images to your computer when you click this button Click Play bu...

Страница 101: ...tting This menu provides basic network and username password setting of selected camera as described in section 3 4 1 Please note that when a camera is connected all settings in this menu will be gray...

Страница 102: ...schedule consists two parts one time schedule only executes once and weekly schedule executes at specified time and weekday every week The descriptions of every setting of one time schedule in this me...

Страница 103: ...YYYY MM DD and time format is HH MM 24 hour format You can also use up and down button to adjust selected date time field However you can not specify a date time in the past To Please specify the date...

Страница 104: ...should be executed for this schedule At least one weekday should be checked From Please specify time you wish to start recording for this schedule time format is HH MM SS 24 hour format You can also u...

Страница 105: ...You can select an existing schedule and click Edit to change its start end time Delete You can delete an existing schedule Please select a schedule then click Delete You ll be prompted to confirm the...

Страница 106: ...the camera since the camera is connected in kilobytes Audio Received KB Shows the total received audio data from the camera since the camera is connected in kilobytes If this camera does not support...

Страница 107: ...d image file If you want to change it click Change and pick a new directory Record Directory Shows the directory folder used to store recorded video file If you want to change it click Change and pick...

Страница 108: ...recording video file exceeds this limit viewer utility will open a new file and continue recording on the new file Large video files will take more time to open so you can use this function to set the...

Страница 109: ...105 3 4 5 About This menu provides the version number of viewer utility Click OK or Cancel to exit...

Страница 110: ...le please follow the following instructions to select video file to play 1 Click open file button on dashboard and select the video file to play 2 A new video playback window will appear you can use m...

Страница 111: ...tton to resume playing Stop Stop video playback and close video file Pause Pause video playback Click Play to resume Fast Forward Click this button to increase video playback speed The more time you c...

Страница 112: ...108 The slide pointer of progress indicator will move right as video plays You can also use mouse to drag the slide pointer to control the progress of video playback...

Страница 113: ...N Connector One RJ 45 port to connect to 10 100Mbps Ethernet Wireless IEEE 802 11b g Wireless Model Only LED Indicator LAN LED Green WLAN LED Amber Power LED Blue HTTP Utility Includes easy to use Vie...

Страница 114: ...IP camera is correct c If you forget the IP address of the IP camera you will have to reset it to factory default value which is 192 168 2 3 by pressing reset button at the bottom of the IP camera Yo...

Страница 115: ...ra and computer wireless access point should not be too far e Try to adjust MTU setting if you re using PPPoE to connect to Internet Ask your ISP or network administrator for detailed instruction IP c...

Страница 116: ...e image is send by Email please make sure it s not blocked by any anti spam mechanism b Please make sure you have enough permission for FTP uploading You can try this by clicking Upload a test file bu...

Страница 117: ...y of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of th...

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