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Troubleshooting

Diagnosing LED Indicators

System Self-Diagnostic Test Failure

If the Diag LED indicates a failure of the system power-on-self-test (POST), you can
use a console connection to view the POST results. The POST results may indicate a
failed component or help troubleshoot the problem. For more information on
connecting to the console port and using the CLI, refer to the

Management Guide.

Note a POST failure normally indicates a serious hardware fault that cannot be
rectified or worked around. If you encounter a POST failure, you should contact
your dealer for assistance.

Table 12: Troubleshooting Chart

Symptom

Action

PWR LED is Off

◆

Check connections between the switch, the power cord, and the AC
power outlet.

◆

Check the AC power outlet is supplying 110-240 VAC.

◆

Contact your dealer for assistance.

DIAG LED is blinking
Amber

◆

Power cycle the switch to try and clear the condition.

◆

If the condition does not clear, contact your dealer for assistance.

Link/Act LED is Off

◆

Verify that the switch and attached device are powered on.

◆

Check the cable connectors are firmly plugged into both the switch
and corresponding device.

◆

If the switch is installed in a rack, check the connections to the
punch-down block and patch panel.

◆

Verify that the proper cable type is used and its length does not
exceed specified limits.

◆

Check the attached device and cable connections for possible
defects. Replace the defective cable if necessary.

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Содержание ECS3510-26P

Страница 1: ...Installation Guide www edge core com ECS3510 26P 26 Port Layer 2 Gigabit Ethernet Switch ...

Страница 2: ...Installation Guide ECS3510 26P MANAGED 26 PORT FE POE SWITCH Layer 2 Gigabit Ethernet Switch with 24 10 100BASE T RJ 45 PoE Ports and 2 Gigabit Combination Ports RJ 45 SFP E072013 KS R01 149100000220A ...

Страница 3: ...nents Each chapter includes information about a specific component with relevant specifications and installation procedures A switch overview section is also provided For Users New to Switches If you are new to network switches it is recommended that you first read all chapters in this guide before installing the switch For Experienced Users If you are already familiar with installing and operatin...

Страница 4: ...e and use the management functions of the switch see the following guide Management Guide For all safety information and regulatory statements see the following document Quick Start Guide Safety and Regulatory Information Conventions The following conventions are used throughout this guide to show information Note Emphasizes important information or calls your attention to related features or inst...

Страница 5: ...lation Tasks 15 3 Switch Chassis 19 General Installation Guidelines 19 How to Install the Switch in a Rack 20 Rack Mounting Items 20 Rack Mount Procedure 20 How to Install the Switch on a Shelf or Desktop 22 Switch Cooling Requirements 23 Rack Cooling 23 4 Power and Grounding 25 Switch Power Supply 25 Grounding the Chassis 26 How to Connect to AC Power 27 5 Port Connections 29 Cable Labeling and C...

Страница 6: ... Assignments 35 Power over Ethernet 36 Connection Procedure 36 How to Connect to SFP Fiber Optic Ports 38 Connection Procedure 39 6 Switch Management 41 Understanding the System Status LEDs 42 How to Connect to the Console Port 43 How to Reset the Switch 45 A Troubleshooting 46 Diagnosing LED Indicators 46 System Self Diagnostic Test Failure 46 Power Problems 47 Installation 47 In Band Access 47 I...

Страница 7: ...Rack 21 Figure 10 Attaching the Adhesive Feet 22 Figure 11 Switch Cooling 23 Figure 12 AC Power Supply Socket 25 Figure 13 Grounding Terminal 26 Figure 14 AC Power Cord and Power Socket 27 Figure 15 Port Status LEDs 31 Figure 16 Inserting an SFP Transceiver into a Slot 33 Figure 17 RJ 45 Connector 35 Figure 18 Making Twisted Pair Connections 37 Figure 19 Making a Connection to an SFP Port 39 Figur...

Страница 8: ...Cable Lengths 34 Table 5 10 100BASE TX MDI and MDI X Port Pinouts 35 Table 6 1000BASE T MDI and MDI X Port Pinouts 35 Table 7 Maximum Gigabit Ethernet Fiber Cable Lengths 38 Table 8 Maximum Fast Ethernet Fiber Cable Lengths 38 Table 9 System Status LEDs 42 Table 10 Console Cable Wiring 43 Table 11 Using the Reset Button 45 Table 12 Troubleshooting Chart 46 ...

Страница 9: ...gabit Ethernet Layer 2 switch with 24 10 100BASE T ports and two Small Form Factor Pluggable SFP transceiver slots that operate in combination with two 1000BASE T ports 25 26 Further all of the 10 100 Mbps ports on the ECS3510 26P support both the IEEE 802 3af and IEEE 802 3at 2009 PoE standards that enable DC power to be supplied to attached devices using wires in the connecting Ethernet cable Th...

Страница 10: ...Pluggable SFP transceiver slots that are each logically connected with one of two 1000BASE T RJ 45 ports At any one time a combo port can only have one of the pair the SFP slot or the RJ 45 port enabled For more information on connecting the SFP ports see How to Connect to SFP Fiber Optic Ports on page 38 Console Port The RJ 45 connector on the front panel far right side that is labeled Console pr...

Страница 11: ...gure 2 Rear Panel Cooling Fans and Vents The switch must be installed in a properly cooled and ventilated environment For more information For more information see Switch Cooling Requirements on page 23 AC Power Socket The switch requires a 100 240 VAC 50 60 Hz AC power source For more information on the switch power input how to connect it and how to power on the switch see How to Connect to AC P...

Страница 12: ...FP combination RJ 45 connector auto MDI X Gigabit SFP transceiver Buffer Architecture 4 Mbytes Aggregate Bandwidth 8 8 Gbps Switching Database 8K MAC address entries LEDs System Power Diag Diagnostic PoE Ports 1 28 Status link activity speed and PoE AC Input Power AC 100 240 V 50 60 Hz 3 0 A Power Consumption 245 W Maximum Weight 3 28 kg 7 23 lbs Size W x D x H 44 0 x 28 x 4 4 cm 17 32 x 11 0 x 1 ...

Страница 13: ...Chapter 1 Switch Description Key Technical Specifications 13 ...

Страница 14: ...Contents After unpacking the switch check the contents to be sure you have received all the components ECS3510 26P Switch AC Power Cord either US Continental Europe or UK Console cable RJ 45 to DB 9 Four adhesive foot pads Quick Start Guide Regulatory and Safety Information Documentation CD includes Installation Guide and Management Guide ...

Страница 15: ...the package contents to be sure you have received all the items See Package Contents on page 14 Install the Chassis The switch is designed to be installed in either a standard 19 inch equipment rack or simply placed on a suitable desktop or shelf surface If you will mount your switch in a rack then plan your rack installation and install the switch chassis in the rack Be sure to take into account ...

Страница 16: ...Power Verify Switch Operation Verify basic switch operation by checking the system LEDs When operating normally the PWR and DIAG LEDs should both be on green If any of the LEDs are on amber see Diagnosing LED Indicators on page 46 Go to the section Understanding the System Status LEDs on page 42 Task 3 Supplied AC Power cord Connect an external AC power source to the AC power socket of the switch ...

Страница 17: ...uggested to connect to the switch console port to perform this task The serial port s configuration requirements are as follows 115200 bps 8 characters no parity one stop bit 8 data bits and no flow control You can log in to the command line interface CLI using default settings User admin with the password admin Go to How to Connect to the Console Port on page 43 Figure 6 Console Port System Statu...

Страница 18: ...category 3 or better ethernet cable for 10BASE T connections use 100 ohm category 5 or better ethernet cable for 100BASE TX and 1000BASE T connections Install SFP transceivers and then connect fiber optic cabling to the transceiver ports As connections are made check the port status LEDs to be sure the links are valid Go to the chapter Port Connections Figure 7 Making a Connection to an SFP Port T...

Страница 19: ...ts temperature within 0 to 50 C 32 to 116 F and its humidity within 10 to 90 non condensing provide adequate space approximately five centimeters or two inches on all sides for proper airflow be accessible for installing cabling and maintaining the device allow the status LEDs to be clearly visible Make sure twisted pair cable is always routed away from power lines fluorescent lighting fixtures an...

Страница 20: ... room temperature check that the rack environment temperature is within the specified operating temperature range See Switch Cooling Requirements on page 23 Mechanical Loading Do not place any equipment on top of a rack mounted unit Circuit Overloading Be sure that the supply circuit to the rack assembly is not overloaded Grounding Rack mounted equipment should be properly grounded Rack Mounting I...

Страница 21: ...n mark the holes in the rack where the switch will be installed 3 One person should lift the switch into the rack so that it is aligned with the marked holes 4 The second person should secure the switch in the rack using four rack mounting screws not provided Figure 9 Installing the Switch in a Rack Use the screws provided in the Bracket Mounting Kit Use the rack mounting screws supplied with the ...

Страница 22: ... such as a desktop or shelf To mount the switch on a flat surface follow these steps 1 Attach the four adhesive feet to the bottom of the first switch Figure 10 Attaching the Adhesive Feet 2 Set the device on a flat surface near an AC power source making sure there are at least two inches of space on all sides for proper airflow 3 If installing a single switch only go to How to Connect to AC Power...

Страница 23: ...witch Cooling Rack Cooling When mounting the switch in an enclosed rack or cabinet be sure to check the following guidelines to prevent overheating Make sure that enough cool air can flow into the enclosure for the equipment it contains Check that the rack or cabinet allows the hot air to exit the enclosure normally from the top without circulating back into equipment If the enclosure has sides or...

Страница 24: ...Chapter 3 Switch Chassis Switch Cooling Requirements 24 ...

Страница 25: ...e 27 Switch Power Supply The switch requires power from an external AC power supply that can provide 100 to 240 VAC 50 60 Hz A standard AC power socket is located on the rear panel of the switch The power socket is for the AC power cord Figure 12 AC Power Supply Socket Table 2 AC Power Supply Specifications Item Description AC Input 100 240 VAC 50 60 Hz 3 0 A Power Supply 100 240 VAC 50 60 Hz auto...

Страница 26: ... that there is a good electrical connection to the grounding point on the rack no paint or isolating surface treatment 3 Disconnect all power cables to the switch 4 The switch chassis is connected internally to 0 V This circuit is connected to the single hole grounding terminal on the rear panel of the switch left of the AC power socket The surface area around this terminal is not painted in order...

Страница 27: ... the other end of the power cord directly into the AC input socket on the back of the switch Note Your country s AC power outlet standards may not match the power plug of the included AC power cord you may need to change the AC power cord You must use a cord set that has been approved for the socket type in your country 3 Check the LED indicators on the switch front panel as the unit is powered on...

Страница 28: ...Chapter 4 Power and Grounding How to Connect to AC Power 28 ...

Страница 29: ...45 ports and two Gigabit SFP transceiver slots in combination with two 1000BASE T RJ 45 ports The sections that follow describe these interfaces This chapter includes these sections Cable Labeling and Connection Records on page 30 Understanding the Port Status LEDs on page 31 How to Install an SFP Transceiver on page 32 How to Connect to Twisted Pair Copper Ports on page 34 How to Connect to SFP F...

Страница 30: ...elines Clearly label the opposing ends of each cable Using your building s floor plans draw a map of the location of all network connected equipment For each piece of equipment identify the devices to which it is connected Note the length of each cable and the maximum cable length supported by the switch ports For ease of understanding use a location based key when assigning prefixes to your cable...

Страница 31: ...T RJ 45 Ports 1 24 Link Activity On Blinking Amber Port has a valid 10 100 Mbps link Blinking indicates traffic on the port On Blinking Green Port has a valid 1000 Mbps link Blinking indicates traffic on the port Off The link is down PoE Status Mode button is depressed On Amber A PoE device is connected Off No PoE device is connected Gigabit RJ 45 SFP Ports 25 56 Link Activity On Blinking Amber Po...

Страница 32: ...SFP transceiver do the following 1 Consider network and cabling requirements to select an appropriate transceiver type that is also compatible with the switch transceiver support 2 If the SFP slot is covered with a rubber protective cap remove the cap and keep it for later replacement 3 Insert the transceiver with the optical connector facing outward and the slot connector facing down Note that SF...

Страница 33: ...How to Install an SFP Transceiver 33 Figure 16 Inserting an SFP Transceiver into a Slot Note To remove a transceiver First disconnect the network cable then pull the tab to remove the transceiver from the slot SFP Transceiver 1 1 ...

Страница 34: ... 5 5e or better cable for 1000BASE T connections Category 5 or better for 100BASE TX connections and Category 3 or better for 10BASE T connections Protection from radio frequency interference emissions Electrical surge suppression Separation of electrical wires switch related or other and electromagnetic fields from data based network wiring Safe connections with no damaged cables connectors or sh...

Страница 35: ...e pair MDI X Signal Name 1 Transmit Data plus TD 52V power Negative Vport Receive Data plus RD GND Positive Vport 2 Transmit Data minus TD 52V power Negative Vport Receive Data minus RD GND Positive Vport 3 Receive Data plus RD GND Positive Vport Transmit Data plus TD 52V power Negative Vport 4 52V power Negative Vport GND Positive Vport 5 52V power Negative Vport GND Positive Vport 6 Receive Data...

Страница 36: ...ovide up to 30 W of power 12 ports can provide up to 15 4 W of power or all 24 ports can provide up to 7 5 W of power simultaneously Any PoE compliant device attached to a port can directly draw power from the switch over the Ethernet cable without requiring its own separate power source This capability gives network administrators centralized power control for devices such as IP phones and wirele...

Страница 37: ... the corresponding combination SFP port is not in use Software settings can be set to give priority to either the SFP slot or RJ 45 port however the switch s default configuration gives the SFP ports the priority If the SFP slot has the priority and it has a valid connection the RJ 45 port will be disabled 3 As each connection is made the Link LED on the switch corresponding to each port will turn...

Страница 38: ...aximum fiber optic cable length for a particular link Note Maximum distances may vary for different SFP vendors Table 7 Maximum Gigabit Ethernet Fiber Cable Lengths Cable Type Fiber Bandwidth Maximum Cable Length Connector 1000BASE SX 62 5 125 micron multimode 160 MHz km 2 220 m 7 722 ft LC 200 MHz km 2 275 m 7 902 ft LC 50 125 micron multimode 400 MHz km 2 500 m 7 1641 ft LC 500 MHz km 2 550 m 7 ...

Страница 39: ...s 1 SFP transceiver 1 Remove and keep the fiber port s rubber plug When not connected to a fiber cable the rubber plug should be replaced to protect the optics 2 Check that the fiber terminators are clean You can clean the cable plugs by wiping them gently with a clean tissue or cotton ball moistened with a little ethanol Dirty fiber terminators on fiber optic cables will impair the quality of the...

Страница 40: ...loops of excess cable Do not let cables hang free supporting their own weight or pull in any way that puts stress on the connectors Note For the combination ports software settings can be set to give priority to either the SFP slot or RJ 45 port Verify that the corresponding shared RJ 45 port does not have the priority in the software settings Otherwise if the RJ 45 port has the priority and a val...

Страница 41: ...le port out of band or you can manage it through a network connection in band using Telnet Secure Shell SSH a web browser or SNMP based network management software For a detailed description of the switch s software features refer to the Management Guide This chapter includes these sections Understanding the System Status LEDs on page 42 How to Connect to the Console Port on page 43 How to Reset t...

Страница 42: ...operating normally Off No AC power is connected or the internal power supply has failed DIAG Diagnostic On Green The system diagnostic test has completed successfully On Amber System diagnostic in progress Blinking Amber The system self diagnostic test has detected a fault Blinking Green The switch system is booting up PoE Status On Amber Port LEDs display the individual port s PoE status Blinking...

Страница 43: ...l DB 9 DTE COM port Note To connect to notebooks or other PCs that do not have a DB 9 COM port use a USB to male DB 9 adapter cable not included with the switch Figure 21 Console Port The following table describes the pin assignments used in the console cable The serial port s default settings are as follows Default Baud rate 115200 bps Character Size 8 Characters Parity None Console Port Table 10...

Страница 44: ...COM port connector on a management PC 2 Plug in the RJ 45 end of the serial cable to the Console port on the switch 3 Configure the PC s COM port required settings using VT 100 terminal emulator software such as HyperTerminal running on the management PC The switch s default console port settings are 115200 bps 8 data bits 1 stop bit and no parity 4 Log in to the command line interface CLI using o...

Страница 45: ...default settings Press the Reset button for 3 to less than 6 seconds to restart the system software using the current saved configuration file Press the Reset button for 6 seconds or more to restart the system software using the factory default settings Refer to the table below for further details Figure 23 Reset Button Table 11 Using the Reset Button Duration Pressed Result Settings Integrity Les...

Страница 46: ...hart Symptom Action PWR LED is Off Check connections between the switch the power cord and the AC power outlet Check the AC power outlet is supplying 110 240 VAC Contact your dealer for assistance DIAG LED is blinking Amber Power cycle the switch to try and clear the condition If the condition does not clear contact your dealer for assistance Link Act LED is Off Verify that the switch and attached...

Страница 47: ...oning such as the power cord or network cabling test them in an alternate environment where you are sure that all the other components are validated to be functioning properly In Band Access You can access the management agent in the switch through a connection to any port using Telnet a web browser or other network management software tools However you must first configure the switch with a valid...

Страница 48: ...ssignments 43 contents of package 14 cord sets international 27 D diag LED blinking amber 46 failure 46 diagnosing LED indicators 46 E electrical interference avoiding 19 equipment checklist 14 ethernet 34 Ethernet connectivity rules 38 Ethernet Port connecting to 34 F factory default settings 45 I in band access 47 indicators LED 31 42 installation power requirements 19 site requirements 19 insta...

Страница 49: ...ort connecting to 34 rubber foot pads attaching 22 S screws for rack mounting 20 SFP port connection procedure 39 installing transceiver 32 site selelction 19 specifications environmental 12 status LEDs 31 42 surge suppressor using 19 W web based management 41 ...

Страница 50: ...ECS3510 26P E072013 KS R01 149100000212A Declaration of Conformity DoC can be obtained from www edge core com support download declarations certifications ...

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