Why does the blower fan keep running after I have turned off the ON/OFF switch?
The blower fan will continue to run until the proprietary heat chambers have cooled down. After a few minutes the fan will shut off automatically.
The heater’s airflow seems to have diminished.
Make sure the intake is not blocked and that the filter is clean. Follow the Filter Maintenance procedure.
Will I be able to use the heater in a basement or garage?
Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently. Bare concrete floors, which act as a heat sink with
any type of heating, will absorb some of the heat. Placing the heater a few feet above the floor will allow for more efficient heating.
Can I use more than one heater at a time?
Yes, but you should make sure they are not on the same circuit. Each heater and/or appliance should be on its own circuit.
Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating. We recommend moving the heater only after the fan has completely
turned off.
Can I use the heater and another appliance at the same time?
Yes, as long as they are not on the same circuit. Zone heaters are considered to be an appliance. You should not run more than one large
appliance on a single circuit breaker. Your freezer, refrigerator, microwave oven, washing machine, dryer, and other such appliances should
not share a circuit breaker.
My heater lost power. What should I do?
Unplug from wall, check filter to make certain that it is clean, and plug back in. If unit does not power up or shuts down again, please visit
your place of purchase, call 1-800-225-6595 or visit www.edenpureservice.com.
Why doesn’t the temperature on my heater match the temperature display on my wall or external thermostat?
If using the Celsius or Fahrenheit temperature display for your heater, the temperature on your heater may vary from the temperature display
on another thermostat (like the one mounted on your wall or a purchased external thermostat). The temperature sensor on your heater reads
the temperature in and around the heater. The unit is near a cold floor (and heat rises), which in turn, will display a cooler temperature than
elevated or external thermostats. The best way to operate your heater is to just set it to a temperature that feels comfortable to you.
SERVICE – For repairs or service, please visit your place of purchase, call 1-800-225-6595 or visit www.edenpureservice.com.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE
To assure maximum performance of the EdenPURE
®
heater, please note the following recommendations:
1) For best results, do not locate the heater in an area with a high rate of air filtration and movement as the warm air will be exhausted.
2) Try placing the heater near a warmer inside wall and direct the output toward a cooler outside wall. The cooler outside wall will tend to
draw the generated heat toward itself, which will allow for more efficient heating.
3) Placing the heater next to a cold air return will draw the heat away from area to be heated. Try closing or covering the cold air return.
This will allow for more efficient heating. Experiment with the placement of the heater to see what works best for you.
4) To ensure maximum efficiency, a 40% (minimum) relative humidity should be maintained in the heated environment.
5) In rooms with large areas of bare concrete, try placing the heater a few feet above the floor. Make sure the heater is secure and won’t
fall. This will allow for more efficient heating since concrete acts as a heat sink and will tend to draw the heat in its direction.
6) Try setting your central heating system to a lower temperature and placing the heater in the area you spend the majority of your time.
Now set the EdenPURE
®
heater to your comfort level. After all, there is no point to heating multiple rooms to 68+ degrees when they are
not in use.
7) If used in an extremely dirty or dusty area, the filter must be cleaned more frequently as it can clog and cause the heater to stop working.
8) Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
9) To disconnect the heater, press power button to “off,” then remove plug from outlet once it has stopped running.
10) Always unplug heater when not in use.
RECOMMENDATIONS
TROUBLESHOOTING
©2015 EdenPURE
®
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