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If the problem persists, please contact ECOVACS Customer Service.
2.
Q: The dust collection cabin of the docking station is dirty.
A: The dust bag may be damaged. Check and replace the dust bag.
3.
Q: Why does DEEBOT X1 not start auto-emptying when it returns to the
docking station?
A: (1) Ensure the docking station is connected to the power source.
(2) Ensure the docking station's power cord is connected and plugged into the
socket correctly.
(3) The docking station's dust collection cabin must be in place for auto-emptying.
(4) Please ensure that the disposable dust bag is fitted correctly.
(5) Auto-emptying will not start when Do Not Disturb mode is enabled in the
settings.
(6) Auto-emptying will not start when you let DEEBOT return to the docking
station after you have finished Video Manager.
(7) Auto-emptying will not start if you move DEEBOT back to the docking station
by hand; it is only triggered when DEEBOT returns automatically.
(8) The charging pins on the docking station may be dirty. Please try to clean with
a dry paper towel and try again.
If the problem persists, please contact ECOVACS Customer Service.
4.
Q: How many emptying/cleaning/drying modes does the docking station
have?
A: Emptying, cleaning and drying can be triggered in two ways: Auto and manual.
