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Troubleshooting
The freezer temperature is very low, but the cooler temperature is adequate.
x
The freezer compartment temperature is set to a very low degree. >>>
Set the freezer
compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
x
The cooler compartment temperature is set to a very low degree. >>>
Set the cooler
compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
x
The cooler compartment temperature is set to a very low degree. >>>
Set the freezer
compartment temperature to a higher degree and check again.
The temperature in the cooler or the freezer is too high.
x
The cooler compartment temperature is set to a very high degree. >>>
The cooler
compartment temperature setting influences the freezer compartment temperature.
Change the cooler or freezer compartment’s temperature and wait until the relevant
compartments reach the adjusted temperature level.
x
The doors were opened frequently or kept open for long periods. >>>
Do not open the
doors too frequently.
x
The door may be ajar. >>>
Fully close the door.
x
The product may have been recently plugged in or a new food item is placed inside. >>>
This is normal. The product will take longer to reach the set temperature when recently
plugged in or a new food item is placed inside.
x
Large quantities of hot food may have been recently placed into the product. >>>
Do not
place hot foods into the product.
Shaking or noise.
x
The ground is not level or durable. >>>
If the product is shaking when moved slowly,
adjust the feet to balance the product. Also make sure the ground is sufficiently durable to
bear the product.
x
Any items placed on the product may cause noise. >>>
Remove any items placed on the
product
.
The product is making noise of liquid flowing, spraying etc.
x
The product’s operating principles involve liquid and gas flow. >>>
This is normal and not
a malfunction.
There is sound of wind blowing coming from the product.
x
The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product's internal walls.
x
Hot or humid weather will increase icing and condensation. This is normal and not a
malfunction.
x
The doors were opened frequently or kept open for long periods. >>>
Do not open the
doors too frequently; if open, close the door.
x
The door may be ajar. >>>
Fully close the door.
There is condensation on the product's exterior or between the doors.
x
The ambient weather may be humid, this is quite normal in humid weather. >>>
The
condensation will dissipate when the humidity is reduced.