ENGLISH
Translation of the original German user manual
35
For compliance, the following harmonized standards have been applied:
•
EN 60335-1:2012 + AC:2014 + A11:2014 + A13:2017 + A1:2019 + A2:2019 + A14:2019
•
EN 60335-2-15:2016 + A11:2018
•
EN 55014-1:2017
•
EN 55014-2:2015
Note: In the event of any changes made to the devices mentioned above without our express permission, this
declaration of conformity will become invalid.
11 TROUBLESHOOTING
Problem
Possible Cause
Troubleshooting
Little or no crema on the top of
the coffee
The grind is not fine enough
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
The coffee is too old.
Use fresh coffee
There is too much chlorine in the
water.
Use a chlorine filter.
The amount of ground coffee is
not enough.
Use the right coffee amount:
Approx. 7 g of coffee for each
cup.
The shower screen is dirty.
Clean the brew group.
Sparse coffee dispensing, only
drop by drop
The grind is too fine.
Use a coarser grind.
Tamp ground coffee only slightly.
Increase the brewing-pressure.
There is too much ground coffee.
Use approx. 7 g of coffee for
every cup.
The machine is switched on, but
the machine does not work.
The orange signal lamp is
switched off, there is not enough
water in the water tank.
Refill water.
Water was refilled, the orange
control lamp is switched off.
Switch on/off the machine.
Make sure that the floater in the
water tank is in the correct
position. (The side of the floater
with the magnet point must face
towards the inside of the
machine. The floater itself must
be inserted with the
magnet point
on the lower part of the floater
.)
The water tank is not fixed
properly.
Fix the water tank properly.
Machine in use with direct water
connection,
but
switch
in
position “0” (=position water
tank). Machine does not take in
water.
Switch to position “1” (=position
direct water connection).
Weak “body”
The grind is not fine enough.
Use a finer grind.
The coffee is old.
Use fresh coffee.
The amount of ground coffee is
not enough.
Use approx. 7 g of coffee for
each cup.
The shower screen is dirty.
Clean the shower screen.
