INSTALLATION, OPERATION AND MAINTENANCE
MANUAL E-MOTION AUTOMATIC CONTROL
EC_MAN_IST_022
Rev. 5
36
EN
PROBLEM
POSSIBLE CAUSE
SOLUTION
The door doesn’t move correctly
(self-regulation).
The door is too heavy.
Change that door with a lighter
one.
The door installation is not correct
(it isn’t perpendicular to the floor,
the guide produces friction on the
floor, the floor is irregular...)
Verify that the door installation is
correct.
Defective motor connection.
Contact the technical staff, control
internal connections between
motor and control card.
Control card malfunction (internal
error)
Contact the technical staff.
Irregular sliding functioning
(wheel, track, dirt...)
Control the correct sliding moving
the door manually.
The door doesn’t move correctly
(DOOR MODE)
Self-regulation has not been
executed correctly.
Repeat self-regulation.
There is an obstacle.
Remove the obstacle.
There is no obstacle.
Regulate sensitivity.
Sending a signal by an external
device (accessories) the door
doesn’t open and in the controller
card the green light doesn’t
switches on.
The internal signal is defective.
Verify the connection card and the
control card connection.
Verify that the guide is on Mode
that activates the door with the
accessories.
The automatic control doesn’t
respond to remote control’s
signals.
Receiver module RF is not
correctly connected.
Control the RF module connection.
RF module is not inserted.
Insert RF module.
Defective receiver.
Replace the RF receiver module
RF module didn’t register the
remote control.
Register remote control on RF
module.
Remote control doesn’t send
signal.
Replace the remote control
batteries.
5. 5 PROBLEMS AND SOLUTIONS
