EchoLife ET655 IP Phone User Manual
5 Using the ET655
30
Manager and Secretary Function
After a line of the manager's phone is bound to a line of the secretary's phone, all calls
to the manager will be connected to the secretary's phone at the same time. The
secretary determines whether to transfer the call to the manager.
Assume that manager A's phone has two lines. LINE 1 is bound to LINE 1 of
secretary B's phone, and LINE 2 is a private line. The following describes the
manager and secretary function's process.
For details on how to configure the manager and secretary service, see the
ET635&ET655&ET685 Administrator Guide
or contact the
administrator.
Step 1
Customer C calls manager A.
The phone of secretary B rings. The LINE 1 indicator on both manager A's
phone and secretary B's phone blinks.
Step 2
Secretary B presses the
LINE1
key and answers the call.
Step 3
Secretary B presses the
SeizeLine
soft key and enters the number of the
manager A's private line to call manager A.
The call between secretary B and customer C is held.
Step 4
Manager A presses the
LINE2
key and answers the call from secretary B.
Step 5
Manager A presses the
LINE1
key and talks with customer C.
The call between manager A and secretary B is held. If secretary B hangs up,
the call ends.
Step 6
Manager A or customer C hangs up.
The call ends, and the LINE 1 indicator is off.
ET655 allows one manager's phone to be bound to a maximum of two
secretaries' phones, and one secretary's phone to be bound to a
maximum of four managers' phones.
If two secretaries serve a manager, only one secretary answers the call
and transfers it to the manager.
BLF Function
After the BLF function is enabled for ET655, you can press the corresponding DSS
