English 19
TROUBLESHOOTING
Problem
Possible Cause
Solution
Engine will not start or shuts off after
starting.
On/off/choke dial is in OFF/STORAGE
or RUN/RE-START position.
No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Spark plug faulty, fouled, or improperly
gapped.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Dirty fuel filter.
CO sensor LED is flashing red, indicating
a CO hazard.
CO sensor LED is flashing yellow and/
or making an audible chirp, indicating
a sensor fault.
Vented fuel cap is OFF (closed).
Move on/off/choke dial to COLD START
position.
Fill fuel tank.
Drain entire system and refill with fresh
fuel.
Engine is equipped with Low Oil Shutoff.
If engine lubricant level is low, it must be
filled before unit will start. Check engine
lubricant level and fill, if necessary.
Replace spark plug.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Contact an authorized dealer.
Leave area immediately and relocate
to an open outdoor area. Ventilate area
thoroughly before occupying again.
Ensure the generator is located in an
open outdoor area at least 20 feet (6 m)
away from all doors, windows, and
occupied spaces, and point exhaust
away from occupied structures.
The CO sensor needs to be repaired
or replaced. Contact customer service
or an authorized dealer for assistance.
Open the vented fuel cap by turning
to ON.
Engine hard to start.
Water in gasoline.
Weak spark at spark plug.
Drain entire system and refill with fresh
fuel.
Replace spark plug or contact an
authorized dealer .
Engine lacks power.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Dirty air filter.
Drain fuel and carburetor. Refuel with
fresh gasoline. If problem continues,
contact an authorized dealer.
Clean or replace as needed.
AC receptacle does not work.
Item plugged in is defective.
Generator is overloaded.
Try a different item.
Remove loads and press the reset
button.
If problem persists after trying the above solutions, contact customer service or an authorized dealer for assistance.
NOTICE
As the equipment owner, you are responsible for the performance of the required maintenance listed in the
Maintenance
section. It is recommended that you retain all receipts covering maintenance on your equipment.
Neglecting or failing to perform the required maintenance may increase emissions, decrease fuel efficiency,
degrade performance, cause irreversible engine damage and/or void your warranty.