IzoT U60 DIN Network Interface User’s Guide
31
•
If the U60 network interface does not function properly after performing the actions
described above, perform the suggested steps in the other items in this Troubleshooting
section before contacting Echelon Support.
4. Windows displays a message saying it cannot install the driver
The USB interface was plugged into the computer
before
the OpenLDV software was installed.
•
To prevent installation errors, install the OpenLDV 5 software before connecting the U60
network interface to your computer. If you have not previously installed the software before
attaching the U60, Windows will inform you that it could not install the device and the U60
Network Interface will show up under Other Devices in the Device Manager Control Panel
application. Remove the U60, install the latest version of the OpenLDV software that is
, then re-connect the U60 and check the
L
ON
W
ORKS
Interfaces application to ensure the U60 is listed in the interfaces pane.
•
If the USB interface does not function properly after performing the action described above,
perform the suggested steps in the other items in this Troubleshooting section before
contacting Echelon Support.
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