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Product Support: Eccotemp.com/help-desk
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
Warranty
COVERAGE
Eccotemp System LLC, guarantees this EZ-Flush System Descaler kit to the Owner of the EZ-Flush System
Descaler against defects in material or workmanship for the periods specified below.
WARRANTY PERIOD
1. All Component Parts
If any component part proven to be defective in material or workmanship within one (1) year from the date of
original purchase of the EZ-Flush system Descaler kit, Eccotemp will furnish the Owner with a replacement of the
defective part(s)
2. Verification of Date of Original Purchase.
When Owner cannot verify or document the original date of purchase, the warranty period begins on the date of
manufacture marked on the tag affixed to the water heater.
EXCLUSIONS
1.THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE WARRANTY MADE BY THE MANUFACTURER AND
IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED (WHETHER WRITTEN OR ORAL),
INCLUDING, BUT NOT LIMITED TO,WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
2.The Manufacturer shall not be liable for any incidental, consequential, special or contingent damages or
expenses arising, directly or indirectly, from any defect in the EZ- Flush System descaler kit or the use of the
EZ- Flush System descaler kit.
3.The Manufacturer shall not be liable for any water damage arising, directly or indirectly, from any defect in
the water heater component part(s) or from its use.
4. Manufacturer shall not be liable under this warranty if:
a) The EZ- Flush System descaler kit or any of its component parts has been subject to misuse, alteration,
neglect or accident, or
b) The EZ-Flush system descaler kit has not been operated in accordance with the printed manufacturer’s
instructions.
5. The OWNER and not the Manufacturer or his representative shall be liable for and shall pay for all field
charges for labor or other expenses incurred in the removal and/or repair of the product or any expense
incurred by the owner in order to repair the product.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IMPORTANT: OWNER SHALL KEEP THIS MAKE A CLAIM.
NOTE:
The EZ- Flush system descaler kit should be set up in such a manner that if it should leak, the resulting flow
of water will not cause damage to the area in which it is being used.
HOW THE OWNER CAN SECURE SERVICE OR MAKE A CLAIM
1. Owner should contact the dealer who sold the water heater covered by this warranty or
2. Owner should submit the warranty claim directly to Eccotemp at the address listed below, and they will
arrange for the handling of the claim
3. Whenever any inquiry or service request is made, be sure to include the EZ-Flush system descaler kit
model number ,the series number, date of purchase, Dealer’s name.
4.When returning the EZ-Flush system descaler kit or component part(s), they must be individually tagged
and identified with the Returned Goods Authorization (RGA) # issued by Eccotemp and shipped prepaid to
Eccotemp at the address below
Eccotemp Systems LLC
315-A Industrial Road Summerville,SC 29483
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