manualshive.com logo in svg
background image

11

LIMITED WARRANTY

Eccotemp Systems, LLC, hereinafter Eccotemp, warrants the Chamber Body of its ET Series residential water 

heaters against defects in materials and workmanship for three (3) years. The Chamber Body as referred to 

herein shall mean the plastic body of the heat exchanger only, and does not include component parts attached 

to it. Eccotemp warrants the electronic Circuit Board for a period of 18 months. Eccotemp warrants all other 

component parts to be free of defects in materials and workmanship for a period of one year. This warranty 

begins on the date of original retail purchase or, in the absence of proof of purchase, from the date indicated by 

the serial number affixed to the water heater.
Eccotemp reserves the right to use reconditioned or remanufactured parts and units when repair or replacement 

becomes necessary. During the first year of this warranty, Eccotemp will reimburse up to 1 hour of reasonable 

labor expenses to a maximum of $95.00 to repair any defects in material or workmanship under the terms of 

this warranty. All costs for shipping and handling are NOT included in this warranty including the cost of return. 

When advance shipping is requested, full payment for replacement parts and shipping is required. Upon return, 

review and inspection of the returned parts for warranty coverage, the purchase price of the parts deemed to be 

covered by warranty, will be refunded to the customer. An RMA number is required for all returns to Eccotemp.
Circuit Board or Chamber Body replacements to the original purchaser, made after the initial warranty expires 

and not later than ten years will be replaced by Eccotemp, subject to replacement charges not to exceed 25% 

of the current manufacturer’s suggested retail price of the unit model for which it was originally installed, or a 

currently sold comparable unit. Shipping charges are not included.

EXCLUSIONS AND LIMITATIONS OF THESE LIMITED WARRANTIES

THE LIMITED WARRANTIES PROVIDED HEREIN ARE IN LIEU OF ANY AND ALL WARRANTIES, EXPRESSED OR 

IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND THE FITNESS FOR  

A PARTICULAR PURPOSE; PROVIDED, HOWEVER, THAT IMPLIED WARRANTIES ARE NOT DISCLAIMED DURING THE  

ONE YEAR PERIOD FROM THE DATE OF ORIGINAL RETAIL PURCHASE.
ECCOTEMP SHALL HAVE NO LIABILITY HEREUNDER EITHER DIRECT OR CONTINGENT, FOR INCIDENTAL OR 

CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL  

OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may have other rights THAT vary from state to state.
These warranties shall be void and have no effect:

• 

If the Eccotemp heater is not used for its intended application;

• 

If the design or structure of the Eccotemp heater is modified or altered in any way;

• 

If appliances or equipment not approved by Eccotemp are attached to the water heater;

• 

If the water heater is not property installed in compliance with the latest issue of (1) the 

National Electric Code, (2) the applicable plumbing codes, (3) all local ordinances and 

regulations pertinent to similar water heaters, and (4) the manufacturer’s recommendations 

and guidelines contained in this and other documents included with the water heater;

• 

If the Eccotemp water heater is not operated within the factory calibrated temperature limits;

• 

If leaks in the tank or defects in other parts arise as the result of improper use, improper 

installation, negligence in operation, failures resulting from accident, or from inability of the 

Eccotemp water heater or any parts to function because of improperly made replacements and 

repairs, or damage by fire, floods, lightning, or any other act of God;

• 

If the plumbing design allows reverse flow through the Eccotemp heater;

• 

If the Eccotemp heater element or elements fail due to air entrapment;

• 

If the Eccotemp heater or connecting water lines are allowed to freeze;

• 

If the serial number label has been altered or removed;

• 

If the Eccotemp heater is installed in any area where it is not routinely monitored for proper 

operation or leakage of the tank or connections would result in property damage of any kind, 

or where such a location is unavoidable, a suitable drain pan was not installed under the water 

heater along with a 150 PSI maximum pressure relief valve;

• 

If the Eccotemp heater or any of its components warranted herein are used other than as a part 

of the complete and integrated system as sold to the original purchaser;

• 

If leaks in the tank or defects in other parts arise as a result of (1) being operated with deionized 

water, (2) as a result of sizing that does not comply with the manufacturer’s published sizing 

recommendations, (3) use with preheated water in excess of 140°F without the use of an 

approved tempering valve, or (4) operation above 100 PSI.

Replacements and/or repairs furnished under warranty carry only the unexpired portion of the original warranty 

or 90 days whichever is longer.
The terms of this warranty may not be varied by any person whether or not purporting to represent or act on 

behalf of Eccotemp.

Содержание ET-32

Страница 1: ...p Online Eccotemp com products Store Locator Eccotemp com locator 866 356 1992 support eccotemp com 315 A Industrial Road Summerville SC 29483 ECCOTEMP ET 14 ET 22 ET 32 Residential Water Heaters Inst...

Страница 2: ...LL BE VOID IF THE UNIT HAS BEEN ALTERED IN ANY WAY WHATSOEVER THE MANUFACTURER OF THIS HEATER WILL NOT BE LIABLE FOR ANY DAMAGES DUE TO FAILURE TO COMPLY WITH THE INSTALLATION AND OPERATING INSTRUCTIO...

Страница 3: ...ROUND THE SYSTEM MAY RESULT IN DEATH OR SERIOUS INJURY IMPROPER INSTALLATION ADJUSTMENT ALTERATION SERVICE OR MAINTENANCE CAN CAUSE DEATH SERIOUS BODILY INJURY OR PROPERTY DAMAGE REFER TO THIS MANUAL...

Страница 4: ...HEATER 1 Features and Benefits 2 DOs and DON Ts 3 Installation Guide 4 Electrical Installation 6 Limited Warranty 11 Warranty Claims Procedure 12 Troubleshooting Guide 13 Product Specifications 14 Par...

Страница 5: ...eriod are inherrently inadequate for the lifestyle enjoyed by most of the Western world Only in the past several years has technology advanced to the point that Metal parts used in demanding applicati...

Страница 6: ...er in water heating applications ANOTHER WAY YOU SAVE Because of the state of the art design you can expect a long service life from the heater components All maintenance even major requirements inclu...

Страница 7: ...detachable base plates and clean out any mineral deposits from the chambers NEVER POUR OR SPRAY LIQUIDS DIRECTLY ON THE UNIT THAT MIGHT ENTER THE CASE POSSIBLY CAUSING DAMAGE TO YOUR UNIT Your Eccote...

Страница 8: ...rst then use wood screws to attach the water heater to the plywood PROPERTY DAMAGE PROTECTION WHEN INSTALLING THE Eccotemp IN ANY AREA THAT IS NOT READILY VISIBLE OR ROUTINELY MONITORED INCLUDING CLOS...

Страница 9: ...install any reducing fittings or other restrictions in the relief line The relief line should allow for complete drainage of the valve and the line If a temperature and or pressure relief valve discha...

Страница 10: ...NNECT ALL POWER SUPPLIES BEFORE SERVICING IF USING STRANDED WIRE MAKE SURE THAT ALL STRANDS ARE IN SECURELY PLACED IN THE TERMINAL BLOCK A LOOSE STRAND IN CONTACT WITH THE CIRCUIT BOARD CAN IMPAIR PER...

Страница 11: ...res entering the heater from the side 3 Mounting Height For safety ease of installation and service the suggested height above the floor is 42 to 48 inches minimum 10 inches Do not install electrical...

Страница 12: ...it Eccotemp models rated 5KW to 28KW are designed to operate from a 208V to 240V power supply Connect a voltmeter at power circuit 1 CKT 1 between L1 and L2 For models with multiple power circuits uti...

Страница 13: ...t breakers are not turned on especially heaters with multiple circuits Incoming power wires to the water heater are out of phase heaters with multiple circuits Water supply valve not turned on no wate...

Страница 14: ...ng when selecting multiple Eccotemp heaters for a high flow application Refer to the Electrical Service Requirements and Sample Load Calculations section in the Product Guide Typical Flow Use Rates in...

Страница 15: ...OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU This warranty gives you specific legal rights and you may have other rights THAT vary from state to state These warra...

Страница 16: ...shipment must have the RMA number clearly marked on the package or it may be refused If service personnel have repaired the unit to operable condition with their own inventory Eccotemp Systems LLC upo...

Страница 17: ...if tripped Check power panel Reset breaker if tripped Call local service contractor Call local service contractor Hot water temperature fluctuates FLOW is too high ONE OF THE MAIN POWER BREAKERS may b...

Страница 18: ...le 40A 1 2 pole 70A1 ET 18 18 240 75 2 2 pole 40A1 1 2 pole 75A ET 22 22 240 91 4 2 pole 25A1 2 2 pole 50A ET 28 28 240 116 4 2 pole 30A 2 2 pole 60A1 ET 32 32 240 134 4 2 pole 40A 2 2 pole 70A1 1 Opt...

Страница 19: ...icator 13 Audible Speaker 14 Output Temperature Control 15 Microprocessor Control Chip LEGEND 16 Blue Button Manual Audible Activation 17 Terminal Spades for Leak Detect Wires 18 Triacs 4 each 19 Tria...

Страница 20: ...sformer 9 LED Light Indicator 10 Audible Speaker 11 Output Temperature Control 12 Microprocessor Control Chip 13 Blue Button Manual Audible Activation LEGEND 14 Triacs 2 15 Triac Mounting Blocks to He...

Страница 21: ...17 WIRING DIAGRAMS TWO CHAMBER SINGLE CIRCUIT...

Страница 22: ...18 WIRING DIAGRAMS TWO CHAMBER DUAL CIRCUITS...

Страница 23: ...19 WIRING DIAGRAMS FOUR CHAMBER DUAL CIRCUITS...

Страница 24: ...20 WIRING DIAGRAMS FOUR CHAMBER FOUR CIRCUITS...

Страница 25: ...r area If your preferred service center does not already have service information Eccotemp Systems LLC will upon request and with no charge promptly fax the information to the service center For infor...

Страница 26: ...hop Online Eccotemp com products Store Locator Eccotemp com locator 866 356 1992 support eccotemp com 315 A Industrial Road Summerville SC 29483 ECCOTEMP ET 14 ET 22 ET 32 Residential Water Heaters In...

Отзывы: