48
PLEASE NOTE: 20H IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND 20HI IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
English
Support:
Eccotemp.com/help-desk
Shop Online:
Eccotemp.com/products
Store Locator:
Eccotemp.com/locator
Error
Code
Error Description
3RVVLEOH&DXVH
What To Do
E0
Hot water sensor failure Junction port loose,
Short circuit
Call for Service
E1
Ignition systeme failure
The gas valve is not opened
or fully opened, Water shut-
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port loose
Check and open gas fully,
Check and open water valve,
Call for Service
E2
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water coming in
Electric circuit problem
Call for Service
E3
Over-heating protection Dry Combustion, Problem of
over heating controller
Call for Service
E4
Cold water temperature
sensor
problem with sensor, problem
with sensor’s plug or socket,
none of the above
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replace the computer board
E5
Pressure Switch
Motor problem, Voltage of
power supply is too low
Call for Service
E6
Over-heating
Gas pressure is too high,
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fully opened, The temperature
is set too low
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open fully, Increase
temperature setting
E7
solenoid valve
open circuit of the valve, short
circuit of the valve, none of
the above
connect the valve, replace the
valve, replace the computer
board
E8
vent pipe block
vent pipe is blocked
clean the pipe
If the error code remains shown:
•
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the\ switch on the remote control.
• Take the proper action shown below and
attempt operation of the water heater
again.
• If the error code is still shown:
•
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the switch on the remote control.
• Take note of the error code displayed
and call the customer service assistance
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When an error code is displayed:
•
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switch on the remote control.
• Wait for about 5 minutes before turning
the switch on again.
• Open the hot water faucet.
NOTICE: If an error code other than those listed
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water faucet, take note of the error code, turn
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FXVWRPHUDVVLVWDQFHQXPEHU
Error Code Guide
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control,
EXUQHUVYHQWFRQQHFWRUVRURWKHUVDIHW\GHYLFHV5HIHUUHSDLUVWRTXDOLÀHGVHUYLFH
personnel.
&$87,210DNHFHUWDLQSRZHUWRZDWHUKHDWHULV´2))µEHIRUHUHPRYLQJSURWHFWLYH
FRYHU)25$1<5($621
&$87,21/DEHODOOZLUHVSULRUWRGLVFRQQHFWLRQZKHQVHUYLFLQJFRQWUROV:LULQJ
errors can cause improper and dangerous operation. VERIFY PROPER OPERATION
AFTER SERVICING.
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YLFH
