47
PLEASE NOTE: 20H IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND 20HI IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Support:
Eccotemp.com/help-desk
Shop Online:
Eccotemp.com/products
Store Locator:
Eccotemp.com/locator
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
English
Before You Call For Service
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may not need to call for service.
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operation of the water heater down if undesirable combustion conditions occur.
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pressure which can impact the safe operation of the water heater. Please contact
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What To Do
Not enough or
no hot water
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fully opened.
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Hot water faucet is not
fully opened
Open hot water faucet completely.
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water volume is inadequate.
Water piping is frozen
Allow piping to thaw.
No electricity or water
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Check that proper power is being supplied
and/or water supply is adequate.
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remote control.
The temperature may
be set too low
Increase the temperature setting.
Mixing Valve malfunction
(if applicable).
Check and replace if necessary.
Error code displayed on
remote control panel
See instructions for Error Code and if required,
contact a dealer for service.
Water not
hot enough..
The temperature may be
set too low.
Increase the temperature setting.
The gas valve is not fully
opened.
Check and open the gas valve fully.
Water too hot
The temperature is set
too high
Decrease the temperature setting.
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not fully opened.
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Small amount of water
has been heated.
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Fan continues
to rotate after
hot water faucet
is closed.
This function is to
purge unburned gas
10-15 seconds.
Normal operation. There is no need to call for
service. Check for error code.
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