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Page 20

 

 

4.4 Trouble shooting  

 

PROBLEM 

POSSIBLE CAUSE 

SOLUTION 

THE DISPLAY DOES 

NOT LIGHT UP 

INPUT SWITCH OPEN 

Close the input switch located on the back of the 
UPS. 

MAIN CONNECTION CABLE 
MISSING 

Check that the power cable is connected correctly. 

NO MAINS VOLTAGE 
(BLACKOUT) 

Check that the power reaches the UPS 

UPSTREAM THERMAL 
PROTECTION TRIP 

Reset the thermal protection. 
CAUTION: Check that there is no output overload to 
the UPS. 

THE DISPLAY IS ON BUT 

THE LOAD IS NOT 

POWERED 

THE UPS IS IN Standby mode 

Press the “ON” button on the front panel to power the 
loads. 

THE UPS IS OPERATING 

FROM THE BATTERY 

DESPITE THE 

PRESENCE OF MAINS 

VOLTAGE 

THE INPUT VOLTAGE IS 
OUTSIDE THE PERMITTED 
TOLERANCE RANGE FOR 
MAINS OPERATION  

Problem with the mains. Wait until the input mains 
voltage returns within the tolerance range. The UPS 
will automatically return to mains operation.  

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE 

FOLLOWING CODES: 

A80E, A810, F808

 

 THE LOAD APPLIED TO THE 
UPS IS TOO HIGH 

Reduce the load to within the threshold of 100% (or 
user threshold in the case of code A80E).   
If the display shows an Fault:  
remove the load and switch the UPS off and back on 
again. 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A60D

 

BATTERIES MISSING OR 
BATTERY BOX MISSING OR 
NOT CONNECTED 

Check that the Battery Box is inserted and connected 
to the UPS correctly. 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE 

FOLLOWING CODES: 

A004 F004

 

THE TEMPERATURE INSIDE 

THE UPS IS TOO HIGH 

Check that the temperature of the environment in 
which the UPS is located does not exceed 40°C.   

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE 

FOLLOWING CODES: 

F805

 

THERE IS A FAULT ON ONE 

OR MORE OF THE LOADS 

POWERED BY THE UPS 

Disconnect all the utilities, switch the UPS off and 
back on again, reconnect the utilities one at a time to 
identify which one is faulty. 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE 

FOLLOWING CODES:

 

F704, F70D,F70C,F302, 

F303,F305,F300,F301,F3

04, F002 

THE UPS IS MALFUNCTIONING 

If possible, disconnect the power to the load, switch 
the UPS off and back on again; if the problem occurs 
again, call the support centre. 

THE DISPLAY SHOWS 

THE CODE: 

A900 

 

THE MAINTENANCE BYPASS 

FUNCTION IS ACTIVE 

To take the UPS out of the maintenance bypass 
function, open the manual bypass switch on the back 
of the UPS. 

 
 

 

 

Содержание 9E series

Страница 1: ...Page 1 powerquality eaton com Eaton 9E 6 20kVA ...

Страница 2: ...MBOLS 4 2 PRESENTATION 5 2 1 MODEL LIST 5 2 2 ELECTRICAL STRUCTURE 5 2 2 UPS VIEWS 6 3 INSTALLATION 9 3 1 UNPACKING 9 3 2 PACKAGE CONTENT 9 3 3 CONNECTION 10 4 OPERATION 16 4 1 DISPLAY AND BUTTONS 16 4 2 OPERATING UPS 18 4 3 CONFIGURATION 19 4 4 TROUBLE SHOOTING 20 4 5 ALARM CODES 21 5 TECHNICAL DATA 22 ...

Страница 3: ...ing the batteries is protected by safety guards which are not to be removed by non qualified staff All battery installation and maintenance operations entail gaining access to the inside of the UPS and require the use of tools these operations are to be performed exclusively by qualified staff The batteries replaced are to be considered as toxic waste and treated accordingly Dispose of used batter...

Страница 4: ... Air discharge Level 3 RS IEC 61000 4 3 Level 3 EFT IEC EN 61000 4 4 Level 4 Surge IEC EN 61000 4 5 Level 4 CS IEC EN 61000 4 6 Level 3 MS IEC EN 61000 4 8 Level 3 Voltage Dips short interruptions and voltage variations IEC EN 61000 4 11 Warning This is a product for commercial and industrial application in other environment installation restrictions or additional measures may be needed to prevent...

Страница 5: ...20 240 9E20KiXL 20kVA 16kW Combo 0 8 230V 220 240 9EEBM180 For 9E6Ki 180V 9EEBM240 For 9E10Ki 9E10KiXL 240V XL Model Model with internal supercharger and without internal batteries Other models with internal batteries 2 2 Electrical structure 9E6Ki INPUT OUTPUT N L N L1 Input filter AC DC DC AC Output filter Internal power Charger Battery Input Switch Bypass Maintain Switch Output Switch Main powe...

Страница 6: ...C DC DC AC Output filter Internal power Charger Battery Input Switch Bypass Maintain Switch Output Switch Main power wiring 2 2 UPS views 2 2 1 UPS FRONT VIEW Display Multipurpose buttons Wheels front wheels swivel and can be locked fixed rear wheels ...

Страница 7: ...0Ki 9E10KiXL Without backpanel cover USB communication port Input switch RS232 communication port and contacts Cover for terminals Slot for optional communication card Fuse Cooling fan s Terminals for I O cable connection refer to related section Output switch Earthing screws Manual bypass for maintenance Tie wrap hold down ...

Страница 8: ... for terminals Slot for optional communication card Terminals for I O cable connection refer to related section Cooling fans Earthing screws Output switch Fuse Manual bypass for maintenance Tie wrap hold down 2 2 3 EBM REAR VIEW Fuse Cover for terminals Tie wrap hold down Wheels front wheels swivel and can be locked fixed rear wheels Terminals for I O cable connection refer to related section Eart...

Страница 9: ...ll the way down 5 Put the previously removed slide on the back part of the pallet see figure Make sure that the slide rests firmly against the pallet so it remains in place during unloading operations Pull the UPS from the front with caution when sliding it off the pallet NOTE All parts of the packaging should be kept for future use 3 2 Package content After opening the packaging it is first neces...

Страница 10: ...en the UPS operates with a neutral that is disconnected upstream In any case avoid connecting the output neutral with the input neutral or to the earth as this could damage the UPS Reminder The UPS needs a neutral connection to work properly Operation without Neutral may damage the unit For installation with change in system earthing arrangement or galvanic isolation see below schematic Fig 3 1 Ch...

Страница 11: ...cables with cross section 6 mm 2 EARTH N and L for the input and 3 cables with cross section 6 mm 2 for the output EARTH N and L 5 Connect the wires to the relative terminals following exactly the instructions given below Input line a Make sure that the magneto thermal switch upstream is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 2 d Connect the live wire to te...

Страница 12: ...ovided in the accessories kit Connect the wires to the respective terminals following exactly the instructions below Input line a Ensure that the upstream magneto thermal switch is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 4 d Connect the live wire to terminal 1 Output line a Connect the earth wire to screw B b Connect the neutral wire to terminal 5 c Connect ...

Страница 13: ...t N B L1 and N are of greater cross section because in bypass operation they have to carry all of the input current For the output use 3 cables of cross section 25 mm 2 EARTH N and L 2 Connect the wires to the respective terminals following exactly the instructions below Input line a Ensure that the upstream magneto thermal switch is open b Connect the earth wire to screw A c Connect the neutral w...

Страница 14: ...remote control terminal board are made through a cable which guarantees a double insulation connection If you would like to bring the R E P O control outside unscrew the two screws securing the lower part of the backpanel cover and remove it as indicated in the section Connections Then proceed as follows 1 Use a 2x0 75mm 2 cable to make the connection with the R E P O terminals 2 Insert the screw ...

Страница 15: ...rnal battery box is open b Connect the earth PE wire to EBM s earth PE screw c Connect the positive branch wire to EBM s positive terminal d Connect the negative branch wire to EBM s negative terminal The suggested tighten force is 1 6Nm Detailed wiring diagram see fig 3 9 10 Versions 9E6Ki 9E10Ki 9E10KiXL Note For 9E15Ki 9E20Ki 9E20KiXL EBM wiring connection you should check the 9EEBM manual in E...

Страница 16: ...ress the button 2s Down to next page Press the button 200ms Table 4 2 LED indicator LED name Colour Description Line Green It indicates the utility is normal Battery Yellow It indicates the input is connected with battery and the input power is supplied from the battery Bypass Yellow It indicates the UPS is in bypass mode the load current is directly supplied from the utility power Inverter Green ...

Страница 17: ...er on During self test all the segments will be lighted for 2 seconds then the LCD will turn to normal display status Fig 4 2 The default LCD display Icon Icon name Description Measurements Display values eg voltage frequency load percentage etc DC Voltage Battery voltage Percentage The percentage eg Load percentage and battery capacity percentage Output It indicates information for output Input I...

Страница 18: ...turn on A few seconds later the UPS turns into Battery mode If the mains power comes back the UPS will transfer to Line mode without output interruption of the UPS 4 2 3 TURNING OFF UPS WITH MAINS To turn off the inverter of UPS press button continuously for more than 3s and the buzzer beep once The UPS will turn into standby mode Cut off the mains power supply A few seconds later LCD display shut...

Страница 19: ... a variety of networking environments and with different types of devices Network MS card has SNMP and HTTP capabilities as well as monitoring through aWeb browser interface connects to Ethernet network In addition a Environmental Monitoring Probe can be atta ched to obtain humidity temperature smoke alarm and security information Modbus MS card has connection to Modbus protocol in addition to net...

Страница 20: ...he case of code A80E If the display shows an Fault remove the load and switch the UPS off and back on again THE DISPLAY SHOWS THE FOLLOW CODE A60D BATTERIES MISSING OR BATTERY BOX MISSING OR NOT CONNECTED Check that the Battery Box is inserted and connected to the UPS correctly THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES A004 F004 THE TEMPERATURE INSIDE THE UPS ...

Страница 21: ...e phase input A806 E P O control active A80E Overload load 105 A810 Load percentage greater than the user threshold set A60D Batteries missing or Battery Box missing or not connected A802 Low battery FAULTS Faults are normally preceded by an alarm signal and their scale leads to the power off of the inverter and the load being powered by the bypass line CODE DESCRIPTION F002 UPS Fault F004 Dissipa...

Страница 22: ...line available activates the bypass after 1 min then locks after 1 min Bypass line not available locks after 1 min Overload 130 load 150 Bypass line available activates the bypass after 10 s then locks after 10 s Bypass line not available locks after 10 s Overload load 150 Bypass line available activates the bypass after 100 ms then locks after 1 s Bypass line not available locks after 1 s OTHER L...

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