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Chapter 6 Transportation, Maintenance

 

and Troubleshooting

 

Remove UPS 

Make preparation for UPS relocation according to the following steps. 
1. Switch off all equipments connected to UPS. 
2. Turn off UPS AC switch and battery pack switch. 
3. Disconnect all wires from UPS terminal bay. 
 

Maintenance 

Castle EX Series UPS requires minimum maintenance. 
1. If battery is switched off, loaded equipments will not be covered for power-off 
protection. 
2. Under normal circumstance, batteries should be found in poor performance, 
replacement should be done as soon as possible only by qualified personal with proper 
training. Users are not allowed to replace without authorization. 
Remark: 
A. Prior to battery replacement, switch off UPS and remove it from AC. 
B. Take off metallic articles such as rings and watches. 
C. Use screw drivers equipped with insulated handles and do not place tools or other 

metallic substances on the batteries. 

D. Short circuit or reverse connection is forbidden for battery polarity connection. 
3. It’s not recommended to replace batteries individually. Complete replacement 
should follow instructions given by battery suppliers. 
4. Make sure UPS vent are properly ventilated and clean side frames and fan vents 
from dusts every half a year (switch off AC and battery power prior to cleaning). 
 

Troubleshooting 

Should maintenance prove necessary, the following steps should be followed : 
1. Check if UPS input wiring is done properly. 
2. Check if all air switches are tripped out. 
3. Check if voltage input is within specified range.28 
Please refer to “Light Reference Table” of this User Manual first and then conduct 
proper treatment. If problems still exist, please connect with maintenance personnel 
and provide the following information: 

  MODEL and SERIAL NO of the UPS

 

  Symptom on fault and LED display of the panel

   

  LCD malfunction or warning information. 

 

Table of Malfunctions 

Symptom Possible 

cause 

Solution 

The fault LED is lit, 
Continuous beeps 

UPS fault 

Please contact with customer service center

Battery discharging time 
less than standard time   

Battery undercharge
Battery exhausted 
Charge fault 

Charge continuance 8H

retest discharging 

time, if not up to scratch, please contact with 
maintenance center 

Содержание 3C3-EX Series

Страница 1: ...1 UPS 3C3 EX SERIES EATON PHOENIXTEC MMPL CO LTD 614 03761 00 93 http www phoenixtec com tw 02 6600 6688 04 2328 1480 0800 038168 02 6606 8703 07 334 9119 0800 011912...

Страница 2: ...EX 3C3 20000 EX 3C3 30000 EX 3C3 40000 EX EMC NO 3C3 20000 EX 3C3 30000 EX 3C3 40000 EX EMI EMS EMI CNS 14757 2 R63842 IEC 61000 4 2 LEVEL 4 61000 4 3 LEVEL 3 61000 4 4 LEVEL 4 61000 4 5 LEVEL 4 http...

Страница 3: ...3 1 2 3 4 5 UPS 6 7 8 1 2 UPS UPS 10 UPS 3 1 UPS 2 3 4...

Страница 4: ...4 A B C D E 5 6 7 1 A 0 40 20 90 B C 2 UPS 25 55 UPS 0...

Страница 5: ...5 1 1 EX UPS 3C3 20KVA EX 3C3 30KVA EX 3C3 40KVA EX EX EX ECO ECONOMY MODE ECO UPS ECO UPS 98 UPS UPS ECO...

Страница 6: ...6 1 2...

Страница 7: ...7 2 1 1 UPS 2 UPS 2 2 1 3C3 20KVA 30KVA 40KVA EX 2 3C3 20KVA 30KVA 40KVA EX 3 3C3 20KVA EX 4 3C3 30KVA 40KVA EX...

Страница 8: ...8 2 3 LCD LCD UPS UPS UPS UPS LCD LCD UPS UPS UPS UPS LCD UPS...

Страница 9: ...9 LCD LCD Esc LED UPS...

Страница 10: ...10 3 1 1 2 UPS 3 UPS 0 40 40 5 12 UPS 50 4 15 25 5 UPS 1000 1000 M 1000 1500 2000 2500 3000 3500 4000 4500 5000 100 95 91 86 82 78 74 70 67 6 EX...

Страница 11: ...11 7 EX UPS 14 16 12VDC 168VDC 192VDC 8 19...

Страница 12: ...12 9 9 1 3 4W 3 4W 1 380V 220V 3 4 1 2 N G 2 3 4 1 3 3 UPS 2 N G 3 4W 20kVA 40kVA...

Страница 13: ...13 9 2 3 3W 3 3W 1 UPS 3 3W 2 3 3 3W 20kVA 40kVA 10 10 1 3 4W 3 4W 3 4W 1 380V 220V 3 4 1 2 N G 2 3 4 1 3 3 UPS 2 N G...

Страница 14: ...14 3 4W 20kVA 40kVA 10 2 3 3W 3 4W 3 3W 3 4W 1 UPS 3 3W 380V 220V 3 4W 2 N G 2 3 4 2 N G 3 3W 3 4W 20kVA 40kVA...

Страница 15: ...WG 4 4 6 6 30KVA Breaker 125A 125A 60A 60A 208V 220V 380V 480V UPS mm 2 80 80 60 50 AWG 2 2 6 6 40KVA Breaker 150A 150A 75A 75A 200 115 208 120 220 127 380 220 UPS mm 2 38 38 38 30 20KVA AWG 8 8 8 10...

Страница 16: ...0mm 3M 100AH 80mm 3M Breaker UPS Breaker UPS I P 1 25 Breaker Breaker UPS O P NFB N N Breaker OFF 3 2 1 N X N UPS X UPS UPS X 55kVA 20KVA N X N 3 X X 2 UPS 11kVA 1 UPS 4 UPS 14kVA 2 UPS 3 UPS 18kVA 2...

Страница 17: ...17 1 2 UPS 20 20 UPS 20 10 3...

Страница 18: ...18 3 3 UPS 1 UPS 2 3 N UPS 4 UPS N N...

Страница 19: ...19 4 1 1 R S T UPS 2 Turn ON UPS N N 3 UPS Turn ON UPS 4 3C3 20KVA EX 1 2 4 3 ESC 1 4...

Страница 20: ...20 5 6 7 8 L C D L C D...

Страница 21: ...21 4 ESC 1 2 ENTER 3 4 5...

Страница 22: ...22 5 ESC 1 2 3 4 ENTER 5 6 U P S...

Страница 23: ...23 6 1 2 ENTER 3 ENTER...

Страница 24: ...24 7 ESC 1234 1 2 3 ENTER 4 ENTER...

Страница 25: ...25 8 EX UPS UPS N UPS Turn ON ENTER LCD 40...

Страница 26: ...26 EX UPS Intelligent Slot PARALLEL EXT BATTERY TEMP PROBE AS400 EPO RS485 RS232 SERVICE 1 WebPower Internet UPS EX UPS 2 3 PARALLEL 4 EXT BATTERY TEMP PROBE 5 AS400 AS400 AS400 UPS AS400 6 EPO UPS...

Страница 27: ...27 7 RS485 UPS UPS RS485 8 SERVICE 9 RS232 WinPower RS232 RS232 PORT...

Страница 28: ...28 RS485 PORT AS400 PORT...

Страница 29: ...29 UPS UPS 1 UPS 2 UPS 3 UPS EX UPS 1 2 A UPS NFB OFF B C D 3 4 UPS 1 UPS 2...

Страница 30: ...30 3 LED LCD UPS UPS 8...

Страница 31: ...100 0 40 25 55 UPS 0 UPS 0 10 90 non condensing 1000m 14 168VDC 189VDC 15 180VDC 202 5VDC 16 192VDC 216VDC kg 119 181 224 286 164 235 305 376 171 261 336 426 kg 121 183 226 288 167 238 308 379 174 26...

Страница 32: ...32 1 Standby 8 8 4 4 1 1 2 2 2 4 4 2 2 1 1 3 4 4 1 1 4 4 4 1 1 1 1 5 4 4 1 1 1 1 6 7 Converter Fault 4 4 8 ECO Mode Normal 1 1 Fault 4 4...

Страница 33: ...33...

Страница 34: ...and operation instructions are read EMC CONFORMITY DECLARATION 3C3 EX series product maintains compliance with the following standard levels EMI EMS EMI CNS 14757 2 R63842 IEC 61000 4 2 LEVEL 4 61000...

Страница 35: ...eries should be taken into consideration prior to installation Electric Safety 1 Before electricity is switched on make sure earthing is properly done and wire and battery polarity are correctly conne...

Страница 36: ...attery positive and negative polarity short circuit otherwise electric shock or inflammation may occur Maintenance 1 Working environment and storage means can affect the service term and reliability o...

Страница 37: ...EX Series products can be applied in a diversified multi industries field such as telecommunications financing transportation government manufacturing and energy sectors Castle EX Series products are...

Страница 38: ...e process of transportation or not Should any damage be observed or parts be found missing do not start the machine Forwarder and distributor should be immediately advised 2 2 Exterior figure 1 3C3 EX...

Страница 39: ...al input fault UPS is powering by batteries to load Bypass yellow UPS is powering the load by AC through bypass Fault red LED will solid on or flash when UPS occur fault and continuous or intermission...

Страница 40: ...rom15 to 25 5 Altitude for normal UPS function should not exceed 1000m Should UPS be intended for application above 1000m progressive decrease of rated output should be applied as listed in the follow...

Страница 41: ...V 380V 480V UPS input wire Hard wire mm2 38 38 30 22 Soft wire AWG 4 4 6 6 20KVA Switchboard NFB 100A 100A 50A 50A Input grade of voltage capability position Wire diameter 208V 220V 380V 480V UPS inpu...

Страница 42: ...used in the switchboard The internal transformer of the UPS may cause excitation current when electrifying so you should choose a switchboard with NFB no less than UPS I P NFB multiplied by 1 25 to av...

Страница 43: ...ly with almost 18kVA equalized current The maximum allowance of this system is for two sets of UPS going down at the same time the chances of which are much smaller than those of one UPS malfunction T...

Страница 44: ...of connecting battery box to UPS 1 Make sure that UPS input and output terminals are uncharged 2 Turn off the battery switch on battery box 3 Connect N and of battery to the corresponding terminal bay...

Страница 45: ...at the N and of terminal bay are in accordance with those on the battery box 3 Switch on input breaker Line input breaker Main1 bypass input breaker Main2 on UPS and fans start to rotate for UPS self...

Страница 46: ...46...

Страница 47: ...47...

Страница 48: ...48...

Страница 49: ...49...

Страница 50: ...appearing in the pictures Activate DC switch on function set under UPS bypass mode Make sure that and N wires of batteries are properly connected to UPS Switch on batteries Lightly touch ENTER Manuall...

Страница 51: ...der parallel machine mode 4 EXT BATTERY TEMP PROBE temperature interface for external battery cabinet capable of battery temperature supervision so as to realize battery intelligent management 5 Stand...

Страница 52: ...52 RS232 PORT RS485 PORT...

Страница 53: ...53 AS400 PORT...

Страница 54: ...It s not recommended to replace batteries individually Complete replacement should follow instructions given by battery suppliers 4 Make sure UPS vent are properly ventilated and clean side frames an...

Страница 55: ...125 load 150 1min Auto jump bypass Output Unbalanced load capability 100 Ambient temperature 0 40 Storage temperature 25 55 Ambient humidity 10 90 non condensing Operating Environment Altitude 1000m 1...

Страница 56: ...s Mode Normal One flashing every 2 min One beep every 2 min Fault One flashing every 4 sec One beep every 4 sec Bypass phase error or bypass loss One flashing every 2 sec One beep every 2 sec Overload...

Страница 57: ...attery voltage One flashing every 1 sec One beep every 1 sec Overload One flashing every 1 sec One beep every 1 sec 6 Fault Mode Normal Long light Long beep 7 Converter Mode Normal None None Fault One...

Страница 58: ...natural disasters Misuse abuse vandalism on site environment poor fails to require the use of power supply voltage or supply of the damage caused by errors Non company maintenance personnel to overha...

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