EasyPro Pond Products Limited Warranty
EasyPro Pond Products (“EasyPro”) warrants to the purchaser that this product ("Product") will be free from any mechanical or material
defects for a period of:
Vianti Falls Stainless Steel Spillway: three years from the date of purchase
Basin: ten years from the date of purchase. (covers tub only)
LED Light Strip – three years from the date of purchase.
Pump – three years from the date of purchase (see pump owners manual for details)
Splash mat, pump cover and additoinal pre-installed fittings are considered wearable items and are not covered by this warranty.
This warranty only covers properly installed and maintained Products sold by authorized EasyPro Sellers who are subject to and follow
EasyPro’s quality control standards. Please note that because EasyPro is unable to control the quality of Products sold by unauthorized
sellers, unless otherwise prohibited by law, this warranty does not cover Products purchased from unauthorized sellers.
This warranty does not cover normal wear and tear, nor any deterioration suffered through overloading, improper use, negligence,
improper installation, acts of God or accident. Similarly, any modification made by the purchaser to the Product will cause the warranty
to be null and void. This warranty does not cover any cost associated with the installation or removal of the Product subject to a warranty
claim.
All returned items will be inspected to determine cause of failure before a warranty claim is approved. The exclusive remedies provided
hereunder shall, upon EasyPro’s inspection and option, be either repair or replacement of the Product or parts covered under this
warranty.
Making a Claim: A Return Authorization (“RA”) number must first be obtained by calling EasyPro at 800-448-3873 or via email at
[email protected]. It is the purchaser’s responsibility to pay the return shipping charges. Be sure to include the RA number, original
receipt (in the form of an invoice or sales receipt), your name, your return address and your phone number inside of the package. No
warranty claims will be honored without the original receipt that shows that your purchase was made from an Authorized EasyPro Seller.
Ensure the product is properly packaged and insured for the replacement value. Damage due to improper packaging is the responsibility
of the sender.
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE HEAREBY LIMITED
IN DURATION TO THE DURATION OF THE WARRANTY AS DESCRIBED ABOVE. Some States do not allow limitations on how long an implied warranty lasts,
so the above limitations may not apply to you.
EasyPro shall not be held liable for any damages caused by defective components or materials of this Product; or for loss incurred because of the interruption
of service; or any consequential/incidental damages and expenses arising from the production, sale, use or misuse of this Product. Some States do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
EasyPro shall not be held liable for any loss of fish, plants or any other livestock as a result of any failure or defect of this Product. This warranty gives you
specific legal rights, and you may also have other rights that vary from State to State.
800-448-3873 • Grant, Michigan • www.easypro.com
7789 • 10/19
Care:
The water used in the Vianti Falls system can be treated with EasyPro All-Season Bacteria and EasyPro Barley Straw
Extract to help prevent odors and keep the water clear. A liquid algaecide such as Pond Care’s Algae Fix or Microbe-Lift’s
Algaway 5.4 can also be used. Use of chlorine is not recommended, as this may have negative impact on the submersible
pump parts.
If water flow appears to be less than normal, water may need to be added to the basin (bubbles in the waterfall typically
indicate low water in the basin). A physical inspection of the pump may be necessary. Clean off any debris that may have
accumulated on the pump housing or inside the pump. Consult instructions of pump for more information.
Staining on the spillway should not be an issue. Surface staining can often be remedied with baking soda and lime juice
application or non-abrasive products such as Bar Keepers Friend. Be sure to follow manufacturer’s directions and keep
product from entering water with fish and plants.
Should the splash mat need to be replaced, contact your local EasyPro dealer to purchase replacement part #FWB48M
(6" x 39" mat) or part #FWB48SM (14" x 39" mat).
Winterization:
In freezing climates the pump will need to be removed from the basin in the winter. The roto-molded basin typically does
not need to be drained completely in the winter, but in certain climates this may be recommended.
The water level in the basin should be lowered below the outgoing bulkhead fitting.
The stainless steel spillway does not need to be removed for the winter. Water naturally drains from the spillway when
the pump is not in use.
Auto-fill systems should be properly winterized.