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To enhance and ensure the desired results, each treatment should last approximately 20 minutes. This
makes sure that the muscles and deep tissues are stimulated enough to elicit positive results. Using the
massager for anything shorter than 10 minutes will not allow your system to adapt to positive changes.
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To maximize results, use unit twice a day.
Think of TENS as a type of massage. You will want to use the EHE010 Electronic Pulse Stimulator Device twice
a day for 20 minutes to see consistent results in relieving your pain. Using your TENS infrequently does not
allow you to take full advantage of its benefits.
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Intensity and mode are up to you.
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Your level of comfort will determine the intensity used. The Easy@Home EHE010 should never be uncomfortable —
it is in fact for pain therapy. Consistent use and application produces the best results.
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Clean the device consistently for your safety.
Bacteria from your skin and sweat can grow on the electrode pads. They will need to be replaced after some
time. To ensure cleanliness and extend the life of the pads, wipe the device with a moistened cloth from time
to time, and keep the pads clean and store them in cool dry place.
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You can extend the life of the pads by following these practices:
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Always cleanse the skin with soap and water before attaching the electrode pads. (The skin should be
completely dry before treatment.)
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Place the pads on the plastic sheet they came on when not in use. The life of the pads can be reduced
significantly if they are exposed to air between uses or touched by any other surface such as: clothing,
fingertips, carpet, etc.
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When the pads begin to lose their adhesion, they will need to be replaced.
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Purchase electrode pad replacements as needed.
The electrode pads are not permanent. They are disposable and will lose their stickiness over time. It is
recommended to purchase pad replacements when the pads lose adhesion. To ensure the best experience
possible, always use genuine Easy@Home compatible accessories.
Best Practices
- Why can I only feel massage sensation from one channel?
Since your EHE010 Unit has two independent channels and each channel has its own individual knob that
turns the channel on or off and adjusts the intensity, you want to make sure:
• Leads are connected properly on both channels
• TENS pads are applied to the two areas on the body firmly before turning on device
• Make sure 2 pads are attached to each lead you are using
• You turn on the both knobs that control the separate channels
• You turn the both knobs to the proper intensity shown in the round “intensity window” for either side
FAQ
- Why am I not experiencing any results?
While you might feel refreshed after your first treatment, it takes time for long lasting benefits to occur. Those
who stay with a regular treatment routine experience the best results with TENS. For many centuries, many
people have experienced the benefits of TENS. Now you can too from the comfort of your home or even on
the go (such as at work or traveling). The Easy@Home EHE010 is the comprehensive electronic therapy device
for those just starting out with TENS or those who prefer a helpful overall experience in relieving pain.
- Why is the stimulation weak or nonexistent?
Since the Easy@Home EHE010 is an unique electronic device, the lack of stimulation means that it probably is
not properly connected somewhere. First, make sure both leads are plugged into the device and the pads are
connected to the leads securely. Also, ensure that all the electrode pads are connected closely to the skin and
you are using the electrode pads in pairs of two or four. Each pair should be connected to one lead wire.
THINGS TO TRY:
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Disconnect the cables and try reconnecting to ensure that the electrode pads do not touch each other.
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Replace the batteries; weak batteries are the main cause of weak or non-existent pulses.
- Why is my skin red or feeling numb?
If your skin is feeling numb, then either the treatment is too strong, or you may be overusing the device.
Reduce usage or lower the intensity of the treatment. If your skin becomes red or a rash develops, you may be
having a reaction to the gel on the pads. Particular sensitive people may experience redness or rash.
PLEASE NOTE: If you notice a reaction of redness or a rash, discontinue use immediately and consult a
medical professional.
- Why won't my pads stick to my skin?
Over time, the pads will lose adhesion and must be replaced. This is normal. Our pads are specifically
designed to be long-lasting and are made using solid-core carbon and high quality gel, certified latex-free, for
maximum sessions. Not only does this provide a hygienic experience, it ensures that the electrode pads are
always working to the best ability for your convenience. You can extend the life of the pads by following our
best practice instructions on page 8.
- Why won't my device turn on?
Check if the battery is out of power. If so, replace the batteries. The device requires 4 AAA batteries DC 6V.
Make sure the unit is "ON" the backlit display appears blue display but DO NOT begin treatment until you
choose a treatment type and increase the intensity.
PLEASE NOTE: Make sure to press/connect the pads to the skin BEFORE increasing the intensity and
choosing mode.
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