Easy Lift Equipment EAGLE-GRIP EL4 Series, Руководство по эксплуатации

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EASY LIFT EQUIPMENT WARRANTY POLICY
FOR MODELS WITH PREFIXES: ED/EL/ELDR/EG & RCR
Easy Lift Equipment (“ELE”) warrants each new Drum Hauler™ & Roll Hauler product to be free from factory
material and workmanship defects, under normal use with proper maintenance, for a period of 12 months.
Warranty coverage for this warranty period is provided by authorized dealers and includes parts. Labor is covered
for the same periods of 12 months as outlined above. Please call ELE for the authorized repair dealer in your area.
ELE shall be the sole judge of the validity of any claim or defect and may elect to make any replacement or repair
of any part thereof that it has agreed to be defective. Wearable Items: Such as hoses, bearings, belts, brake discs,
brushes, seals, springs and wheels are wear items and not covered under warranty. ELE assumes no liability
whatsoever to work done, parts replaced, or expenses incurred not specifically authorized by it. Normal
maintenance or replacement of service items is not covered by this warranty. No warranty claims will be
considered to customers with any delinquent outstanding balance. When batteries, battery chargers, scale printers
or scale indicators are purchased from ELE with the equipment, the original manufacturer’s warranty applies.
WARRANTY LIMITATION/DISCLAIMERS:
Easy Lift Equipment reserves the right to void warranty coverage if the unit has been overloaded beyond capacity
limitation, damaged due to misuse or abuse, neglect, accidents, freight damage. improper repair, improper storage
or that have been modified or repaired in any manner not approved by ELE. Equipment used in abrasive or
corrosive conditions, in freezers or excessive moisture, must be properly equipped for the environment to assure
the warranty is not voided. Warranty service and claims should be directed to our customer service department
who will contact a local authorized dealer or other representative in your area or we will assist the customer in
locating a local service representative in their area. The warranty described here above shall constitute the sole
remedy of the dealer and/or the initial purchaser. ELE shall under no circumstances be liable for special, general
incidental or consequential damages. ELE neither assumes nor authorizes any person to assume for it any other
obligation or responsibility in connection with this product warranty. In no event shall ELE be responsible for
direct, indirect, special or consequential damages or any other delay or any economic or commercial loss resulting
from Easy Lift Equipment’s performance or non-performance under this warranty. This warranty is expressly in
lieu of all warranties, obligations or responsibilities of ELE dealers or other authorized source, expressed or
implied or statutory.
SUBMITTING CLAIMS:
To make a claim under this guarantee, please contact Easy Lift Equipment for consideration. We can be reached
by calling 800-233-1800 then press 4 for customer service or by writing to
sales@easylifteqpt.com . Do not
return defective parts unless a return authorization (RA) has been provided requesting for return. Do not send
defective parts to ELE unless requested. If requested, we will provide shipping information on how the part
should be returned and bear the expense for the return, if the part is proven to be defective.
A copy of the work order made at the time of the repair and parts claimed under warranty may be requested for
ELE’s inspection.
ORDERING PARTS:
Easy Lift Equipment’s products are distributed through a our service department and generally always ship the
same day when ordered. Parts are also available from many authorized dealers in your area. You will be well
taken care of whenever parts, adjustments or repairs are needed.
When contacting ELE, please be sure to state
model number and serial number for the equipment. There is no cost for replacement manuals, parts lists and
other generally information containing part numbers and nomenclature. Most manuals contain parts pricing but
may not be current as parts pricing can change. Any customer service representative can provide timely parts
quotations upon request. Adherence to above procedure will save time and provide speedy assistance when it
counts. You are of course always welcome to bring to us any questions, comments or recommendations pertaining
to your Easy Lift Equipment products.
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