H685 User Manual
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4.7 Router shows sim card and network info, but cannot connect to
internet
Check the sim card is with balance or limited service by the ISP.
4.8 DDNS not working
1) Please confirm the DDNS configuration is correct.
2) Check if the router is online and get IP, and can visit internet.
3) Check if the WAN IP from sim card (shows in the status page once the router is online) is a public IP or privacy
IP, privacy IP will make DDNS no work.
4.9 Cannot Connect Router via RJ45 LAN
1) Please check if Ethernet cable is correctly connected.
2) Double check PC network card IP is correct configured. Please refer to
Chapter 3.2
3) Try to disable the PC network card, and re-enable it.
4) Reset the H685 router. Power on router, keep press “RST” button until 12 seconds, and then release it. H685
router will automatically load default.
4.10 Cannot Connect H685 WiFi
1) Double check if the device’s WiFi switch is on.
2) Double check if the H685 WiFi is on.
3) Double check Device’s wireless network card IP is correct configured. Please refer to
Chapter 3.2
4) Try to disable the Device’s network card, and re-enable it.