14
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of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon
has no control over use, setup, fi nal assembly,
modifi cation or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts
all resulting liability. If you as the purchaser or user
are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to
return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without
regard to confl ict of law principals). This warranty
gives you specifi c legal rights, and you may also
have other rights which vary from state to state.
Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor or
Horizon directly. This will enable Horizon to better
answer your questions and service you in the event
that you may need any assistance. For questions
or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support
Inquiry, or call the toll free telephone number
referenced in the Warranty and Service Contact
Information section to speak with a Product Support
representative.
Inspection or Services
If this Product needs to be inspected or serviced
and is compliant in the country you live and use the
Product in, please use the Horizon Online Service
Request submission process found on our website
or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note
that original boxes may be included, but are not
designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An
Online Service Request is available at http://www.
horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access,
please contact Horizon Product Support to obtain a
RMA number along with instructions for submitting
your product for service. When calling Horizon,
you will be asked to provide your complete name,
street address, email address and phone number
where you can be reached during business hours.
When sending product into Horizon, please include
your RMA number, a list of the included items, and
a brief summary of the problem. A copy of your
original sales receipt must be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside of
the shipping carton.
NOTICE:
Do not ship LiPo batteries to Horizon. If
you have any issue with a LiPo battery, please
contact the appropriate Horizon Product Support
offi ce.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-of-
purchase date.
Provided warranty conditions have
been met, your Product will be serviced or replaced
free of charge. Service or replacement decisions are
at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty,
service will be completed and payment will be
required without notifi cation or estimate of the
expense unless the expense exceeds 50% of the
retail purchase cost.
By submitting the item for
service you are agreeing to payment of the service
without notifi cation. Service estimates are available
upon request. You must include this request with
your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item
to Horizon for service, you are agreeing to Horizon’s
Terms and Conditions found on our website http://
www.horizonhobby.com/content/_service-center_
render-service-center.
ATTENTION: Horizon service is limited to
Product compliant in the country of use and
ownership. If received, a non-compliant Product
will not be serviced. Further, the sender will be
responsible for arranging return shipment of the
un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense.
Horizon will hold non-compliant Product for a
period of 60 days from notifi cation, after which
it will be discarded.
