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USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
CARRYING THE APPLIANCE
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Carry the appliance by the main handle on the body.
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Do not press the cyclone release button or shake the appliance when carrying
or the cyclone could disengage, fall off and cause injury.
CARPETS OR HARD FLOORS
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The brush bar will always default to ‘ON’ (spinning) each time you switch the
machine ‘ON’.
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To reduce the speed of the brush bar (e.g. for delicate flooring and delicate hard
floors), pull the suction release trigger on the handle.
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The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar –
clearing obstructions’.
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Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
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Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend pulling the suction release trigger to reduce brush
bar spin.
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The brush bar on the machine may damage some carpet types and delicate
hard flooring. If you are unsure, pull the suction release trigger to reduce brush
bar spin. Alternatively, use a Dyson hard floor tool (available as an option).
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This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
LOOKING AFTER YOUR DYSON APPLIANCE
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Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
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Only use parts recommended by Dyson. If you do not this could invalidate
your warranty.
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Store the appliance indoors. Do not use or store it below 3˚C (37.4˚F).
Ensure the appliance is at room temperature before operating.
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Clean the appliance only with a dry cloth. Do not use any lubricants,
cleaning agents, polishes or air fresheners on any part of the appliance.
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If used in a garage, always wipe the base plate and ball with a dry cloth
after vacuuming to clean off any sand, dirt, or pebbles that could damage
delicate floors.
VACUUMING
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Do not use without the clear bin and cyclone in place.
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Do not use on rubble, ash or plaster. This appliance is designed only for
domestic use to remove household dirt, hair and allergens. The appliance
is not designed to be used on:
– debris produced from activities such as DIY, building or similar tasks
– larger types and quantities of dust or debris, such as soot and sawdust.
These materials may harm the appliance and may void your warranty.
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Fine dirt such as flour should only be vacuumed in very small amounts.
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Do not use the appliance to pick up sharp hard objects, small toys, pins,
paper clips, etc. They may damage the appliance.
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When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To minimize any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and rinsed
it out with cold water (see ‘Cleaning the clear bin’).
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Do not work with the appliance above you on the stairs.
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Do not put the appliance on chairs, tables, etc.
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Before vacuuming highly polished floors, such as wood or linoleum,
first check that the underside of the floor tool and its brushes are free from
foreign objects that could cause marking.
•
Do not push hard with the floor tool when vacuuming, as this may
cause damage.
EMPTYING THE CLEAR BIN
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Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
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Switch ‘OFF’ and unplug before emptying the clear bin.
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To remove the cyclone and clear bin unit, push the red button on the top of the
carrying handle, as shown.
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To release the dirt, firmly push the red bin release button.
– The bin will slide down, cleaning the shroud as it goes.
– The bin base will then open.
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The bin base will not open if the red button is not pushed down fully.
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To minimize dust/allergen contact when emptying, encase the clear bin tightly
in a plastic bag and empty.
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Remove the clear bin carefully from the bag.
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Seal the bag tightly, dispose as normal.
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Close the clear bin by pushing the bin base upwards until it clicks into place.
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Push the bin base clip firmly until it clicks into position to ensure that the base
is securely sealed.
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Align the base of the clear bin with the air hose inlet and then click back
into place.
CLEANING THE CLEAR BIN (OPTIONAL)
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In the event that it is necessary to clean the clear bin:
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Remove the cyclone and clear bin and push the red bin base release button.
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Pull the silver catch behind the red bin release button and slide the clear bin
off the spine on the cyclone.
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Clean the clear bin with cold water only.
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Do not use detergents, polishes or air fresheners to clean the clear bin.
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Do not put the clear bin in a dishwasher.
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Do not immerse the whole cyclone in water or pour water into the cyclones.
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Ensure the clear bin is completely dry before replacing.
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To refit the clear bin:
– Insert the spine into the bin runner
– Push upwards until it clicks and then continue pushing until it slides home.
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Close the clear bin by pushing the bin base upwards. Ensure that the bin base
clicks and the clip is securely in place.
BLOCKAGES – THERMAL CUT-OUT
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This appliance is fitted with an automatically resetting thermal cut-out.
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If any part becomes blocked the appliance may overheat and automatically
cut-out.
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If this happens, follow the instructions below in 'Looking for blockages'.
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NOTE: Large items may block the tools or wand inlet. If this happens, do not
operate the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could
result in personal injury.
LOOKING FOR BLOCKAGES
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Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could
result in personal injury.
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Leave to cool down for 1-2 hours before looking for blockages.
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Beware of sharp objects when checking for blockages.
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Clear any blockage before restarting.
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Refit all parts securely before using.
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Clearing blockages is not covered by your warranty.
DISPOSAL INFORMATION
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Dyson products are made from high grade recyclable materials.
Recycle where possible.
ONLINE SUPPORT
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For online help, general tips, videos and useful information about Dyson.
www.dysoncanada.ca/support
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5 year warranty, your Dyson appliance will be covered
for parts and labour for 5 years from the date of purchase, subject to the terms
of the warranty. If you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/when you bought
the appliance or contact us via the Dyson website. Most questions can be solved
over the phone by one of our trained Dyson experts.
If your Dyson appliance needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson appliance is under warranty, and it is a
covered repair, it will be repaired at no cost. Your serial number can be found
on your rating plate which is on the main body of the appliance.
PLEASE REGISTER AS A DYSON
APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
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Online at www.dysoncanada.ca
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Telephone the Dyson Helpline at 1-877-397-6622.
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Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 5 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED WARRANTY.
WHAT IS COVERED
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Your Dyson appliance is warranted against original defects in material and
workmanship for a period of 5 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to
Dyson’s records. This warranty provides, at no extra cost to you, all labour and
parts necessary to ensure your appliance is in proper operating condition during
the warranty period. The replacement of any part of your appliance under
warranty will not extend the period of warranty. Any parts which are returned
to Dyson will become the property of Dyson. Please call the Dyson Helpline at
1-877-397-6622 for more information.
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This warranty is valid only in the country in which the appliance was purchased.
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This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson Canada Limited shall not be liable for costs, damages or repairs incurred
as a result of, due to, or from:
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Purchases of appliances from unauthorized dealers.
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Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Dyson Operating Manual.
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Use of the appliance other than for normal domestic purposes within Canada,
e.g. for commercial or rental purposes.
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