DVDO Matrix
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Warranty and Getting Help
General Warranty Terms
DVDO, Inc., (DVDO), offers a limited warranty for its DVDO products. Any
product first sold to you is guaranteed to be free from defects in both
components and workmanship under regular uses. The warranty period
commences on the date the item ships.
Attention: Your invoice with the date of purchase, model number
and serial number of the product is your proof of the date of
purchase.
The International Limited Warranty is applicable and shall be
honored in every country where DVDO or its Authorized Service
Providers offer warranty service subject to the terms and conditions
provided in this International Limited Warranty Statement.
DVDO Products Warranty Period
The warranty
terms for all DVDO products are: Domestic & Asia
1Year, EU & UK 2 Years
System Warranty
During the warranty period, the defective hardware of DVDO products will
be either repaired or replaced, with new or like new products, at the
discretion of DVDO except in the cases listed in the Limitation of Liability
Clause of this document
This International Limited Warranty covers the costs of service parts
and labor required to restore your product to fully functional
condition. DVDO will, at its discretion, repair or replace any
defective products or parts thereof covered by this International
Limited warranty with refurbished parts of the product that are
equivalent to new or like new products in both functionality and
performance. A product or part that is repaired or replaced under
this International Limited Warranty shall be covered for the
remainder of the original warranty period applying to the product or
part, or for 90-days, whichever expires last. All exchanged parts
and products under this International Limited Warranty will become
the property of DVDO.
DVDO offers no warranty of any kind for any pre-installed software, its
quality, performance, functionality, or compatibility for a particular
purpose. Nor does DVDO warrant that the functions contained in the
software will meet specific requirements or that the operation of the
software will be uninterrupted or error-free. Thus, the software is sold
‘as is” unless otherwise explicitly stated in writing.
