Owner’s Manual – Proflo Electric Storage Water Heaters
14
H0421 0421 Rev. J
Warranty
of, without limitation, the following:
accidental damage, abuse, misuse,
maltreatment, abnormal stress or strain,
harsh or adverse water conditions
including excessive water pressure or
temperature, neglect of any kind or
otherwise as a result of any use of the
Unit contrary to the product manual
or other instructions provided by Dux.
Alterations or repair of the Unit other
than by an accredited and licensed
service agent or technician are not
covered. Attachment of accessories
or use of non genuine replacement
parts other than those manufactured
or approved by Dux are not covered by
this Warranty.
This Warranty applies only to the Unit and
does not cover any ancillary plumbing
or electrical parts supplied by the
installer such as pressure limiting valve,
tempering valve, line strainer, stop cocks,
non-return valve, electrical switches,
pumps or fuses, or faulty installation.
The Unit must be installed by a licensed
plumber in accordance with information
set out in the Owner’s Manual and/
or Installer’s Guide supplied with the
Unit and/or any relevant statutory
requirements.
In addition to this Warranty, certain
legislation (including the ACL) may give
you rights which cannot be excluded,
restricted or modified. This Warranty
must be read subject to such legislation
and nothing in this Warranty has
the effect of excluding, restricting or
modifying those rights.
If Dux fails to meet a guarantee under
the ACL, your remedy for such failure
may be limited to any one or more of the
following:
• replacement of the Unit;
• repair of the Unit;
• refunding the cost of the Unit;
• payment of reasonable costs of
having the Unit repaired;
• payment in respect of the reduced
value of the Unit.
Any defective part of the Unit must be
returned to the point of sale before
replacement can be considered under
the terms of this Warranty. If the costs
of returning any defective parts are
unreasonable, please contact Dux on
1300 365 115 (Australia) or 0800 729
389 (New Zealand) so that we can
arrange a collection if appropriate.
Warranty claims can be made at the
point of sale or by posting or faxing a
warranty claim to Dux (contact details
listed below) within one (1) month of the
appearance of a defect. Warranty claims
under this extended warranty must
include the following details:
• Date of Purchase;
• Location of Purchase;
• Proof of Purchase;
