Owner’s Manual – Prodigy 4 & 5
15
H3109 3109 Rev. L
Warranty
Dux Gas Storage Water Heater -
Warranty Summary:
Your water heater is specified with a
warranty as set out in the table below.
The fault must appear within the defined
time period, which commences from
the date of installation (or manufacturing
date of the unit if proof of the date of
installation is not available) in order to be
covered.
Dux Prodigy 4 Water Heater
Warranty
Dux Prodigy 4
Water Heater
Warranty
Tank
Warranty
Parts &
Labour
Single Family
Dwelling
7 years
1 year
All Other
Applications
3 years
1 year
Dux Prodigy 5 Water Heater
Warranty
Dux Prodigy 5
Water Heater
Warranty
Tank
Warranty
Parts & Labour
Single Family
Dwelling
10 years
Flue
Damper
5 years
All other
parts
1 year
All Other
Applications
3 years
Flue
Damper
1 year
All other
parts
1 year
The benefits provided to you by this
warranty are in addition to any other
rights and remedies available to you
under the Australian Consumer Law.
Parts and Labour Warranty:
Dux Manufacturing Limited (“Dux”)
warrants against defects in the water
heater arising from faulty materials or
workmanship.
During the period (as specified in
the table above), Dux will repair or
replace any failed component or where
necessary, at the absolute discretion of
Dux, replace the water heater, free of
charge including reasonable labour costs
incurred during normal business working
hours.
Tank Failure Warranty:
Dux warrants against failure of the
storage tank, in accordance with its
application (as specified in the table
above). Conditions apply.
During the first year of warranty, Dux will
provide a replacement water heater free
of charge including installation and labour
costs.
Installation and other labour costs are
the responsibility of the owner if the
water heater is outside parts and labour
warranty.