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DURASTAR.COM

17

TROUBLESHOOTING

SAFETY PRECAUTIONS

If ANY of the following conditions occurs, turn off your unit immediately!
• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit

DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE 

PROVIDER IMMEDIATELY!

COMMON ISSUES

The following problems are not a malfunction and in most situations will not require repairs.

ISSUE

POSSIBLE CAUSES

Unit does not turn on 

when pressing ON/OFF 

button

The unit has a 3-minute protection feature that prevents the unit from 

overloading. The unit cannot be restarted within three minutes of being 

turned off.

The unit changes from 

COOL/HEAT mode to 

FAN mode

The unit may change its setting to prevent frost from forming on the 

unit. Once the temperature increases, the unit will start operating in the 

previously selected mode again.
The set temperature has been reached, at which point the unit 

turns off the compressor. The unit will continue operating when the 

temperature fluctuates again.

The indoor unit emits 

white mist

In humid regions, a large temperature difference between the room’s 

air and the conditioned air can cause white mist.

Both the indoor and 

outdoor units emit 

white mist

When the unit restarts in HEAT mode after defrosting, white mist may 

be emitted due to moisture generated during the defrosting process.

The indoor unit makes 

noises

A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due 

to expansion and contraction of the unit’s plastic parts.

Содержание DR1H09D09

Страница 1: ...IR CONDITIONER DRAD09F1A DRAD12F1A DRAD18F1A DRAD24F1A TIP Capture relevant information about your Durastar mini split equipment before it is installed and write it above for future reference Model Nu...

Страница 2: ...ONS 4 PARTS IDENTIFICATION 7 INDOOR UNIT 7 OUTDOOR UNIT 7 INCLUDED ACCESSORIES 8 OPERATING TEMPERATURES 9 WIRED THERMOSTAT 10 OPERATING MODES 11 ADVANCED FEATURES 12 LED DISPLAY INDICATORS 14 MANUAL O...

Страница 3: ...d in This Manual INTRODUCTION To better serve you please do the following before contacting customer service If you received a damaged product immediately contact the retailer or dealer that sold you...

Страница 4: ...ems occur please turn off the air conditioner and disconnect power at the circuit breaker immediately Then contact your dealer or a qualified professional for service The power cord is overheating or...

Страница 5: ...not share the electrical outlet with other appliances Improper or insufficient power supply can cause fire or electrical shock The product must be properly grounded at the time of installation or ele...

Страница 6: ...ury and damage Install drainage piping according to the instructions in the installation manual Improper drainage may cause water damage to your home and property For units that have an auxiliary elec...

Страница 7: ...T OUTDOOR UNIT NOTE Outdoor units may vary in appearance Valve Cover Signal Cable Refrigerant Pipes and Drain Hose Wiring Terminal Air Outlet Air Inlets Drain Hose Refrigerant Pipes and Signal Wire Ai...

Страница 8: ...omes with the following accessories Accessory Quantity Image Accessory Quantity Image Manual 1 2 Display Panel 1 Soundproof Insulation Sheath 1 Wired Thermostat 1 Cord Protector 1 Magnetic Ring Some M...

Страница 9: ...nd windows closed Limit energy usage by using TIMER ON and TIMER OFF features Do not block air inlets or outlets Regularly inspect and clean air filters NOTE Keep the room s relative humidity below 80...

Страница 10: ...Auto Low Med High NOTE Press the Temp Up and Down buttons 2 3 simultaneously to switch between Fahrenheit and Celsius some models 7 LOCK Button Used to lock unlock the thermostat settings 8 RESET But...

Страница 11: ...sired temperature using the TEMP down or TEMP up button 3 Press the FAN SPEED button to select the fan speed AUTO LOW MED or HIGH 4 Press the ON OFF button to start the unit FAN 1 Press the MODE butto...

Страница 12: ...each additional press will increase the setting in 60 minute increments To cancel the auto timed program simply adjust the timer to 0 0 TIMER ON and OFF setting example Keep in mind that the time peri...

Страница 13: ...instead of the indoor unit s location to optimize the temperature around you and ensure maximum comfort Press the FOLLOW ME button to turn on this feature and the thermostat will display the temperat...

Страница 14: ...r Notes TIMER ON SWING TURBO SILENCE ON Displays for 3 seconds when the TIMER ON feature is set or the SWING TURBO or SILENCE feature is turned on If the unit is off ON will continue to be shown if th...

Страница 15: ...ith a mild detergent 4 Rinse the filter with clean water and allow it to air dry Do not dry the filter in direct sunlight 5 Reinstall the air filter 6 Reinstall the screw CAUTION Before changing the f...

Страница 16: ...ll filters Turn on the FAN until the unit dries out completely Turn off the unit and disconnect the power MAINTENANCE PRE SEASON INSPECTION After long periods of non use or before periods of frequent...

Страница 17: ...eing turned off The unit changes from COOL HEAT mode to FAN mode The unit may change its setting to prevent frost from forming on the unit Once the temperature increases the unit will start operating...

Страница 18: ...ed periods of non use which will be emitted when the unit is turned on This can be mitigated by covering the unit during long periods of inactivity The unit emits a bad odor The unit may absorb odors...

Страница 19: ...ers electronics etc Reduce amount of heat sources Poor heating performance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sur...

Страница 20: ...e power The fuse is burned out Replace the fuse The unit s 3 minute protection has been activated Wait three minutes after restarting the unit Timer is activated Turn timer off NOTE If your problem pe...

Страница 21: ...s the final occupancy permit or proof of purchase from the builder can be substituted for the installer s invoice b if the original installation date cannot be verified by the installer s invoice or p...

Страница 22: ...tact a licensed contractor dealer or distributor Durastar Customer Support is available for troubleshooting assistance Before contacting Customer Support please locate your model number serial number...

Страница 23: ...DURASTAR COM 23 THIS PAGE INTENTIONALLY LEFT BLANK...

Страница 24: ...DURASTAR COM 2021 Durastar V2 0 0821...

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