Warranty
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Contacting Customer Support
If you experience any problems or have any questions regarding your
DURACELL® product, free technical support is available. Prior to calling,
please review the technical support tips below.
• Call from a phone where you have access to your mobile device
• Be prepared to provide the following information:
- Name, address and telephone number
- Name of the DURACELL® product
- Make and model of your device
- Symptoms of the problem(s) and what led to them
Technical Support is available by telephone
U.S. and Canada (800) 842-2127
Outside of the US/Canada: (805) 437-7765
Written inquires should be directed to:
Battery-Biz Inc.
DURACELL Product Inquiry
1380 Flynn Road,
Camarillo, CA 93012, USA
WARRANTY AND RETURN INFORMATION
One Year Limited Warranty
This product carries a limited warranty against defects in material and workman-
ship under normal use and service for one year from the original date of
purchase. The manufacturer or distributor, at its option, shall repair or replace
the defective unit covered by this warranty. Please retain the dated sales receipt
as evidence of the date of purchase as it will be required for any warranty
service. In order to keep the warranty in effect, the product must have been
handled and used as described in the instructions accompanying this warranty.
This warranty does not cover any damage due to accident, misuse, abuse or
negligence.
Disclaimer Of Warranty
The limited warranty described herein is your sole remedy. To the extent
permitted by law, the manufacturer and distributor disclaim all other implied or
express warranties including all warranties of merchantability and/or fitness for
any particular purpose.
Limitation Of Liability
Except to the extent of repairing or replacing this product as expressly stated in
the limited warranty described herein, the manufacturer and distributor shall not
be liable for any damages, whether direct, indirect, incidental, special, conse-
quential, exemplary, or otherwise, including lost revenues, lost profits, loss of
use of software, loss or recovery of data, rental of replacement equipment,
downtime, damage to property, and third-party claims, arising out of any theory
of recovery, including statutory, contract or tort. Not withstanding the term of
any limited or implied warranty, or in the event that any limited warranty fails of
its essential purpose, in no event will the manufacturer’s and distributor’s entire
liability exceed the purchase price of this product. Some states and provinces do
not allow the exclusion or limitation of incidental or consequential damages so
the above limitations or exclusions may not apply to you. This limited warranty
gives you specific legal rights. You may have other rights which vary from state
to state and province to province.
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