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Technical Support is available by telephone:
•
U.S. and Canada (800) 842- 2127
•
Outside of the US/Canada: (805) 437-7765
Written inquires should be directed to:
• Battery-Biz
Inc.
DURACELL Product Inquiry
1380 Flynn Road, Camarillo, CA 93012, USA
Two year limited warranty
The Duracell
®
Powerpack Pro carries a limited warranty against
defects in material and workmanship under normal use and service
for two years from the original date of purchase. The battery inside the
product carries a limited one year warranty, from the date of purchase,
against defects in material and workmanship under normal use and
service. Battery-Biz, at its option, shall repair or replace the defective
unit covered by this warranty. Please retain the dated sales receipt as
evidence of the date of purchase as it will be required for any warranty
service. In order to keep the warranty in effect, the product must have
been handled and used as described in the instructions accompanying
this warranty. This warranty does not cover any damage due to
accident, misuse, abuse or negligence. If maintained properly the
Duracell Powerpack Pro will provide years of dependable service.
To return a defective product, receive technical support or request
additional information please call: 1-800-842-2127 or 1-805-437-7765
Monday through Friday, 7:30AM to 4:30PM PST.
You will be provided with a Return Merchandise Authorization (RMA)
Number and return instructions. Send the Duracell
®
Powerpack Pro to:
Battery-Biz Inc.
1380 Flynn Road
Camarillo, CA 93012
Attention: Duracell Product Returns, RMA#
[insert your RMA number here]
Please include the RMA number prominently displayed on the
shipping box and include your name, phone number and address
with the product inside the box.
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