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C • Warranty and Return Information
Quality guarantee
Battery-Biz guarantees the Duracell
®
Powerpack Pro to be free
of defects due to faulty materials or workmanship. This Duracell
®
Powerpack Pro carries a 2-year limited warranty from the date of
purchase.
If found to be defective, this Duracell
®
Powerpack Pro will be
replaced without charge when returned to Battery-Biz. This
guarantee does not apply to damage from misuse or abuse
beyond normal usage. This guarantee gives you specifi c legal
rights, and you may also have other rights which vary from state to
state. Should any device be damaged by the Duracell
®
Powerpack
Pro due to defects in the product arising from faulty materials or
workmanship, Battery-Biz will repair or replace (at our option) the
Duracell
®
Powerpack Pro, provided both device and product usage
instructions have been followed.
Send device with the Duracell
®
Powerpack Pro to:
Battery-Biz
Inc.
1380 Flynn Road, Camarillo, CA 93012
Attention: Duracell Product Returns
If you would like additional information on Duracell products call
1-800-842-2127.
Contacting customer support
If you experience any problems or have any questions regarding
your Duracell
®
Powerpack Pro, free technical support is available.
Prior to calling, please review the technical support tips below.
•
Call from a phone where you have access to your
mobile device
•
Be prepared to provide the following information:
•
Name, address and telephone number
•
Name of the DURACELL
®
product
•
Make and model of your device
•
Symptoms of the problem(s) and what led to them
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