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PRO DSqp Installation and User’s Manual

6. Alarm Conditions / Degraded RAID Set

There are two possible sources for alarms: one from the front of the drive
enclosure, the other from the RAID Controller installed inside the PRO DSqp.

Enclosure Alarms

(front right)

(Audible and red indicators):

•

Temperature

(enclosure detected over heating

condition)

•

Fan (enclosure cooling fan not operational, could lead

to overheating)

Mute Alarm

: Enclosure audible alarm can be muted

by pressing the Reset button next to the indicators,
the red indicator remains on until the condition is
corrected.

RAID Controller Alarm

(Audible and RAID Console GUI indicator):

•

Degraded RAID Set (one or more drives not detected or

down)

•

Temperature (RAID Controller detected over heating)

Mute Alarm:

RAID Controller Alarm can be muted by

the RAID Console. Start the RAID Console GUI, go
to System Controls > View Event / Mute Beeper.

The Systems Event Information screen provides a log of events which triggered
the alarm. The example below shows the RAID Set is degraded because IDE
Channel 4 (drive 4) was removed.

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Содержание PRO DSqp

Страница 1: ...PRO DSqp with Quad Pack Portability Installation and User s Manual Designed for Video Editing and Content Creation Professionals Document 900 0026 0 v1 1 ...

Страница 2: ...ac Pro Expansion Slot Utility settings 18 4 4 2 Mac Driver Installation 19 4 4 3 Windows XP 2000 Driver Installation 20 4 4 4 Windows Vista Driver Installation 20 4 5 RAID Console Installation 21 4 5 1 Apple Mac RAID Console Installation 21 4 5 2 Windows PC RAID Console Installation 21 4 6 E mail notification 21 5 RAID Console Operations 22 5 1 Start RAID Console GUI 22 5 1 1 Start Apple Mac RAID ...

Страница 3: ...etting your RAID storage system up and running so you can get to work quickly For most typical video editing storage requirements we have preconfigured the PRO DSqp for a much more streamlined installation Refer to the Pre configuration Sheet for the exact pre configuration of your PRO DSqp the default configured is for RAID 5 efficient protection mode and pre formatted for Mac OS X Just simply fo...

Страница 4: ... or table Unit may fall causing serious injury VENTILATION Do not block front and rear ventilation Proper airflow is required to ensure reliable operation and prevents unit from overheating Do not place unit in an enclosed space where no or insufficient ventilation is available ELECTRICAL Do not defeat the safety purpose of the grounding power plug The power cord should be routed so that it is not...

Страница 5: ...re sérieuse VENTILATION Ne bloquez pas de devant et élevez la ventilation L écoulement d air nécessaire est tenu de garantir l opération sûre et prévient l unité de sur le chauffage L unité ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant n est disponible ÉLECTRIQUE Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases La corde de pouvoir devra...

Страница 6: ...erursachen könnte BELÜFTUNG Vordere und hintere Belüftungsöffnungen nicht versperren Das Gerät muss ausreichend be und entlüftet werden können damit es sich nicht während des Betriebs überhitzt Daher darf das Gerät nicht in geschlossenen Räumen aufgestellt werden in denen keine ausreichende Be und Entlüftung gewährleistet ist STROMVERSORGUNG Nicht den Schukostecker modifizieren Das Stromkabel soll...

Страница 7: ...TILACIÓN No bloquee delantero y críe la ventilación El corriente de aire apropiado es requerido asegurar la operación confiable y previene la unidad de sobre la calefacción La unidad no puede colocado en un espacio incluido donde ninguna ventilación o en suficiente está disponible ELÉCTRICO No derrote el objetivo de seguridad del enchufe de poder que da buenos conocimientos La cuerda de poder debe...

Страница 8: ...dows compatible PC with one available PCI e x8 slot Internet connection to download drivers and utilities 1 3 Technical Support Phone 818 435 6007 FAX 818 576 0324 E mail support dulcesystems com Web www dulcesystems com If the product requires service please contact Dulce Systems Technical Support and obtain an RMA number Ship the product properly packaged to Dulce Systems Attn RMA 9620 Topanga C...

Страница 9: ...mall format procedure is needed 2 1 Packaging Please do not discard the boxes and packing materials in case you might need to reuse them later Always ship the product in its original packaging Improperly packaged products will be subjected to shipping damage for which you will be liable for the repair 2 2 Check List Installation and User s Manual Power Cord North America user only A Quad Pack Modu...

Страница 10: ...needs to be removed to access the Disk Module Quad Pack The Disk Module Quad Pack is held by a spring loaded Lock Pin that you simply pull down on to release the Disk Module Quad Pack Pull Lock Pin Down 3 2 Disk Module Quad Pack Disk Module Quad Pack Lock Pin Pull down to unlock during insert and removal Page 10 ...

Страница 11: ...s Power Plug power is remotely controlled by computer Removable Quad Pack Disk Module Uplink Port x1 Uplink Port x8 Enclosure Cooling Fan Power Supply Cooling Fan Host Bus Extender Card for desktop Config Switches Uplink Port x8 Link Status Cable Installed Power On 4 or 8 Lane PressCard 34 Adapter for laptop Uplink Port x1 Page 11 ...

Страница 12: ...s normally shipped pre configured in RAID 5 mode and pre formatted for Apple Mac OS X After the driver installation step and a reboot the PRO DSqp icon will appear on the desktop ready for use Windows operation will require a format partition process The PRO DSqp ship already pre configured in RAID 5 After the driver installation simply run the Windows Disk Management utility to prepare the RAID f...

Страница 13: ...r source before proceeding with the Host Bus Extender HBE Card installation PCI express Host Bus Extender HBE PCI e PCI express and PCI x are not compatible nor interchangeable with each other A PCI e card can only be installed in a PCI e equipped computer and PCI x card in a PCI x equipped computer Some computers support both PCI e and PCI x such as the HP xw series but not Apple Macs Page 13 ...

Страница 14: ... enclosure can operate at 1 4 or 8 lane speed configurations The maximum speed will be determined by the capability and selection of the computer s PCI e slot The HBE Card and the PRO DSqp must be configured to match the speed of the computer PCI e slot PCI e Lane Setting Switch 8 and 9 needs to be set to match the slot speed of the computer If you are unsure the 4 lane setting is a good place to ...

Страница 15: ...itch setting accordingly HBE upright 7 6 5 4 3 2 1 1 2 3 4 5 6 7 1 to 7 meter cable ÈÇÇÈÇÈÇ ÈÇÈÇÈÈÇ default 10 meter cable ÈÈÈÈÈÇÈ ÇÈÇÇÇÇÇ Back of PRO DSqp HBE upside down Set both PRO Q HBE 4 2 2 HBE Card Installation The PCI e HBE Card requires a x8 slot or larger Computers with PCI e slots less than x8 will not physically accommodate the HBE PCI e slots x8 or larger will work Apple Mac Pro and ...

Страница 16: ...lanes of the PCI e interface The green tab is up in this orientation To remove pull the tab to unlock the latches and then pull the metal body to remove the connector Switches to left green Tab on top 4 2 4 Mac Connection Uplink Port x8 Green Tab to bottom Green Tab on top Mac Pro or Power Mac Page 16 ...

Страница 17: ...ssCard Adapter laptop The ExpressCard Adapter is for installation in a laptop equipped with an available ExpressCard 34 slot ExpressCards are rated at PCI e x1 speed 250MB sec Turn off the laptop and PRO DSqp insert the ExpressCard and connect the x1 cable No switch setting adjustments are required when using the Uplink Port x1 Uplink Port x1 Page 17 ...

Страница 18: ...ion Slot Utility where you can make performance adjustments for the various PCI e slots The utility can be manually started also it can be found at Under my Mac Pro System Library CoreServices Ensure there is at least a x4 speed assignment for the slot where the RAID Controller is installed x8 is preferred making sure also that your video capture playback card and video display card also get a suf...

Страница 19: ...lder named Dulce MRAID Install will be placed on your desktop Open it and follow the simply steps outlined in the Install Read Me document After driver installation reboot the computer and the PRO DSqp icon will appear on the desktop Your new storage is now ready to go to work Pre configured for Mac OS X You may proceed to the RAID Console section if you wish to change the configuration or just to...

Страница 20: ... Controller click Update Driver click Yes then Next Select Install from a list Advanced click Next Browse to the unzip folder and follow the instructions on screen 4 4 4 Windows Vista Driver Installation For the latest Windows Vista driver please visit our web site and download the most up today driver Download From www dulcesystems com download Unzip the downloaded folder and place the content on...

Страница 21: ...ID Console Operation section 4 5 2 Windows PC RAID Console Installation Download the latest RAID Console utility Download From www dulcesystems com download Unzip and run the setup exe to install the RAID Console utility 4 6 E mail notification Setting up an e mail event notification is easy using the built in SMTP mail configuration option For the latest up to day procedure please check the Tech ...

Страница 22: ... Browser 5 1 1 Start Apple Mac RAID Console GUI F D or optimum results use FireFox web browser instead of Safari ouble click on the Dulce RAID Console icon in the Dulce MRAID Install folder to launch the RAID Console For quicker access you may move the Dulce RAID Console icon to the dock Or manually enter 127 0 0 1 81 on the browser address line to start RAID Console Default login name is admin De...

Страница 23: ...PRO DSqp Installation and User s Manual Page left blank intentionally Page 23 ...

Страница 24: ...le GUI Start the RAID Console from Start All Programs Areca Technology ArcHttpSrvGUI Areca HTTP Proxy Server GUI The ARCHTTP service will start Double click on the Controller 01 to start the RAID Console Default login name is admin Default password is 0000 four zeros Page 24 ...

Страница 25: ...PRO DSqp Installation and User s Manual Welcome screen of RAID Console after successful login Page 25 ...

Страница 26: ...nging the RAID mode requires the current RAID Set to be deleted first and then create a new RAID Set with the new RAID mode 5 2 1 Delete the RAID Set From the RAID Console GUI On the left side menu bar click on RaidSet Functions Delete Raid Set Select the Raid Set and check the Confirm box Click Submit to delete the RAID Set Page 26 ...

Страница 27: ... next section From the RAID Console GUI On the left side menu bar click on Click on Quick Function Quick Create Change the Select Raid Level as desire Change Greater Two TB Volume Support Set to 64bit LBA Windows XP 32 bit Set to No Volume Initialization Mode Change to No Init Check Confirm the Operation Click Submit No Init allows for immediate RAID Set availability The RAID is ready for the OS f...

Страница 28: ...lecting all of the drives Create multiple Volume Sets under the VolumeSet Functions Select the desired Volume Raid Level Set the Select Volume Capacity to 2199GB Set Greater Two TB Volume Support to No Set Volume Initialization Mode to No Init if applicable Check the Confirm the Operation box Click Submit Repeat this step until all of the space is assigned By setting the Volume Initialization Mode...

Страница 29: ...ion RaidSet Hierarchy 2 In Windows Disk Management make these volumes as Dynamic Disks and span them together to make one large disk Spanning is recommended as oppose to striping Striping in this configuration requires more system overhead and will actually reduce performance Use Spanning Page 29 ...

Страница 30: ...ble alarm can be muted by pressing the Reset button next to the indicators the red indicator remains on until the condition is corrected RAID Controller Alarm Audible and RAID Console GUI indicator Degraded RAID Set one or more drives not detected or down Temperature RAID Controller detected over heating Mute Alarm RAID Controller Alarm can be muted by the RAID Console Start the RAID Console GUI g...

Страница 31: ...ruption to your workflow If the RAID is operating in one of the drive redundant RAID modes 1 3 5 6 we need to identify the downed disk drive See Appendix A at the end of this manual for detailed instructions on replacing a downed disk module In a redundant RAID mode rebuild will start automatically after replacement of a defective disk module Pull the Lock Pin down and pull the Disk Module Quad Pa...

Страница 32: ...driver installation and reboot Should it be necessary to re format and partition the RAID use the Apple Disk Utility To start Disk Utility move pointer to upper left corner of screen click on Go then click on Utilities Locate and launch Disk Utility 7 1 1 Erase an existing partition Select the RAID on left click on Partition tab select Free Space Click on Partition on lower right Page 32 ...

Страница 33: ...w partition Select Dulce on the left side drive list click on Partition tab change Volume Scheme to 1 Partition change Name as desired click on Partition on lower right The drive will appear on the desktop after successful completion of the Partition Page 33 ...

Страница 34: ... Administrative Tools Computer Management Under Storage If the RAID shows up as Unknown Not Initialized right click on the disk and Initialize it If the drive is larger than 2TB if using Vista right click over the disk and Convert to GPT Disk Windows XP 32 bit does not support larger than 2TB capacity Configure with multiple capacities of 2TB or less Page 34 ...

Страница 35: ...n and User s Manual Right click the Unallocated segment and select New Simple Volume Enter the desired Volume Size assign the desired Drive Letter or Path check Perform a Quick Format at the Format Partition screen Page 35 ...

Страница 36: ...e redundancy 1 drive used for parity Loses 1 disk drive capacity Well balanced for video requiring performance and redundancy 5 Striping the parity across all drives Efficient drive redundancy parity distributed to all drives Loses 1 disk drive capacity Well balanced for file server requiring performance and redundancy 6 Striping with two dedicated parity drives Double drive redundancy 2 drives us...

Страница 37: ...r replacement Product under its limited warranty will be manufactured from new or reconditioned parts Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product We will return the repaired or replacement Product to you prepaid using the same method of shipping ex overnight ground 2nd day as was shipped to us If a more expedited return shipping ...

Страница 38: ...lcesystems com register A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period Page 38 ...

Страница 39: ...the downed disk drive The disk drives are recognized by the GUI starting with the top drive in the Disk Module Quad Pack as noted in the diagram They are numbered counting down the Disk Module Quad Pack from 1 to 4 Disk Drive 4 Disk Drive 1 In the event of a drive failure the GUI will report the failed drive as noted in the Raid Set Hierarchy This screen shot denotes disk drive 4 has failed Disk d...

Страница 40: ...d portion of the Disk Module Pack After all those screws are removed set them aside Separate the Disk Module Quad Pack revealing the 4 disk drives Now we want to identify the last 2 screws needed to remove the downed drive Unscrew the 2 screws one on each side needed to remove the downed drive Remove the 8 screws from the colored portion of the Disk Module Pack on each side 16 screws total Remove ...

Страница 41: ... screws you removed Do this while the handle of the Disk Module Quad Pack is on top This will make it easier to line the screws up Next is to re install the original 4 screws you removed Re install these 4 screws last Now that the Disk Module Quad Pack has been put back together with the new disk drive installed With the power off install the Disk Module Pack back into the Pro DSqp chassis Power o...

Страница 42: ... s Manual This screen shot denotes disk drive 4 has begun rebuilding The reconstruction time to complete can vary on a couple factors The size of the disk drive If you continue to work on the array during the reconstruction Page 42 ...

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Страница 44: ...Page 44 PRO DSqp Installation and User s Manual www dulcesystems com ...

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