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9. Troubleshooting
Item to be checked
Solutions
Is firewall or packet filtering set in
an access point, etc.?
Consult with your network administrator.
Is the wireless network to
connect encrypted?
Set the encryption settings of the projector
again and reconnect.
Is an encryption method which
is not supported by the projector
used?
The followings are encryption methods
supported by the projector:
･
WPA2-PSK(AES)
･
WPA2-PSK(TKIP)
･
WPA-PSK(AES)
･
WPA-PSK(TKIP)
･
WEP128bit
(Available only in INFRASTRUCTURE mode)
･
WEP64bit
(Available only in INFRASTRUCTURE mode)
This projector cannot be connected to the
wireless network using the encryption methods
other than the above.
Is signal strength of wireless
network displayed in the SSID
SCAN LIST menu weak?
･
Put the projector close to the wireless device.
･
When the projector is near the steel door,
the radio wave may not reach to the wireless
device. In that case, keep the projector away
from the door.
･
Consult with your network administrator
because there may be an interfering wireless
device.
Is 5GHz radio wave used?
The USB wireless adapter (USB-WL-11N)
does not support 5GHz, but only 2.4GHz.
Is the same network address set
for wireless LAN and wired LAN
of the projector?
The same network address cannot be used
for wireless LAN and wired LAN. Set different
network address for wireless LAN and wired
LAN.
Is the wireless network adapter
of the computer enabled?
Refer to the user’s manual for the computer
and enable the wireless network adapter.
Phenomenon: Cannot communicate with the projector. (Wireless network) (continued)
