24
13. Liability and general terms of warranty
The rider assumes all liability for any injury when not wearing a helmet or other protective devices.
The driver must respect current local regulations regarding:
1. the minimum age allowed for the driver,
2. restrictions on the types of drivers who can use the product
3. all other regulatory aspects
The driver must always keep the product clean and in a perfect state of efficiency and maintenance, diligently perform the
safety checks he/she is responsible for as described in the previous section, not tamper with the product in any way and keep
all the maintenance documents.
M.T. Distribution shall not be liable for any damages caused and is in no way responsible for damages caused to property or
persons when:
- the item is used incorrectly or in a manner that does not comply with the instructions of the user guide;
- after the purchase, the item is modified or tampered with in all or some of its components.
In the event of item malfunction due to causes not attributable to inappropriate rider behaviour or a consultation of the
general terms of the warranty, contact your dealer or visit the website www.ducatiurbanemobility.com
The Legal Guarantee never covers any Product faults or malfunctions caused by accidental events and/or events attributable
to the Purchaser, or due to use of the Product in non-compliance with its intended use and/or with the provisions of
the technical documentation attached to the Product, or due to failure to regulate mechanical parts, the natural wear of
consumable materials, or due to assembly errors, lack of maintenance and/or use of said product in non-compliance with
the instructions.
For example, the following are to be considered excluded from the statutory guarantee regarding products:
• damage caused by impacts, accidental falls or collisions, punctures;
• damage caused by use, exposure or storage in an unsuitable environment (e.g.: presence of rain and/or mud, exposure to
humidity or excessive heat, contact with sand or other substances)
• damage caused by failure to adjust for road use and/or maintenance of mechanical parts, mechanical disc brakes,
handlebars, tyres, etc.; incorrect installation and/or assembly of parts and/or components.
• the natural wear and tear of consumable materials: mechanical disc brake (e.g. pads, callipers, disc, cables), tires, platforms,
gaskets, bearings, led lights and bulbs, kickstand, knobs, mudguards, rubber parts (platform), wiring cable connectors,
grilles and stickers, etc.;
• improper maintenance and/or improper use of the product battery;
• tampering with and/or forcing parts of the product;
• incorrect or inadequate maintenance or alteration of the product;
• improper use of the product (e.g.: excess load, use in competitions and/or for commercial or rental activities);
• maintenance, repairs and/or technical interventions on the product carried out by unauthorised third parties;
• damage to the products resulting from transport, if carried out by the purchaser;
• damage and/or defects resulting from the use of non-original parts.
Please refer to the latest version of the warranty terms available at
https://www.ducatiurbanemobility.com/assistance/
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