Problem
Cause(s)
Solution(s)
Odour on first use
1. When new, the blender may emit a ‘new’
smell, this is normal.
1. Continue to use the blender as normal, the smell will disappear after a few uses.
The blade is
not turning
1. Drive coupling may be damaged.
2. The blade may be jammed. The stop light
will continuously flash red.
1. Never lift or shake the jar while in use. If the drive coupling is sheared then contact the
Dualit repairs department for servicing advise.
2. Switch off and unplug the blender, remove the ingredients that block the blades. You
will need to process the food in smaller batches. Ensure chunks are no larger than 2cm.
TROUBLESHOOTING
DO’S & DON’TS
Here’s a few simple rules to help you get the most out of your blender.
Do’s
Don’ts
1. Add liquid items in the jar first then add solid food items on top.
2. Use a combination of blend settings and Auto Pulse to suit the items being blended.
Auto Pulse is ideal for solid items, chopping nuts and for smoothies.
3. Redistribute the items in the jar as required. When blending, thick mixtures may stick
to the side of the jar. Always turn off and unplug before redistributing.
4. Cut ingredients into evenly sized 2cm chunks for a more consistent blend.
5. Take extra caution when handling and storing the blades.
6. Hold the lid down with one hand (gloved if blending warm items) whilst blending.
7. Blend ice immediately once added to the jar.
1. Do not use the blender jar to store food and do not store jar in the fridge.
2. Do not over process, the blender works fast and most food will blend in seconds.
3. Do not use with dough, mashed potato or glutinous mixtures.
4. Do not shake or remove the jar while the blender is operating. Always turn off the
main power, unplug and wait for the blades to fully stop before taking the jar off the base.
5. Do not overfill the jar as this may cause the jar to leak or stall the motor.
6. Do not blend hot or boiling items, allow to cool below 60
o
C before adding to the jar &
do not blend over 1L at a time. Use speed setting 1 and do not use Auto Pulse function.
7. Do not fill above the 2.0L.
8. Never run the blender empty.
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