Limited Warranty
DigitalSecurityControlswarrantsthe originalpurchaser that for a period of twelve
monthsfromthe date of purchase, the product shallbe free of defectsin mater-
ials and workmanship under normal use. During the warranty period, Digital
SecurityControlsshall, at itsoption, repair or replace anydefective product upon
return of the product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder of the ori-
ginal warranty or ninety (90) days, whichever is longer. The original purchaser
must promptlynotifyDigitalSecurityControlsin writing that there isdefect in mater-
ialor workmanship, such written notice to be received in all eventsprior to expir-
ation of the warranty period. There is absolutelyno warranty on software and all
software products are sold as a user license under the terms of the software
license agreement included with the product. The Customer assumesallrespons-
ibility for the proper selection, installation, operation and maintenance of any
products purchased from DSC. Custom products are only warranted to the
extent that theydo not function upon delivery. In such cases, DSC can replace or
credit at itsoption.
International Warranty
The warranty for internationalcustomers is the same as for any customer within
Canada and the United States, with the exception that DigitalSecurity Controls
shallnot be responsible for anycustomsfees, taxes, or VAT that maybe due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the
point of purchase. All authorized distributors and dealers have a warranty pro-
gram. Anyone returning goods to Digital Security Controls must first obtain an
authorization number. DigitalSecurityControlswillnot accept anyshipment what-
soever for which prior authorization hasnot been obtained.
Conditions to Void Warranty
Thiswarrantyappliesonly to defectsin parts and workmanship relating to normal
use. It doesnot cover:
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damage incurred in shipping or handling;
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damage caused bydisaster such asfire, flood, wind, earthquake or light-
ning;
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damage due to causesbeyond the controlof DigitalSecurityControlssuch
asexcessive voltage, mechanicalshockor water damage;
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damage caused byunauthorized attachment, alterations, modificationsor
foreign objects;
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damage caused byperipherals(unlesssuch peripheralswere supplied by
DigitalSecurityControls);
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defectscaused byfailure to provide a suitable installation environment for
the products;
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damage caused byuse of the productsfor purposesother than those for
which it wasdesigned;
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damage fromimproper maintenance;
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damage arising out of anyother abuse, mishandling or improper application
of the products.
Items Not Covered by Warranty
In addition to the itemswhich void the Warranty, the following itemsshall not be
covered byWarranty: (i) freight cost to the repair centre; (ii) productswhich are not
identified with DSC'sproduct labeland lot number or serial number; (iii) products
disassembled or repaired in such a manner asto adverselyaffect performance or
prevent adequate inspection or testing to verifyany warrantyclaim. Access cards
or tags returned for replacement under warranty will be credited or replaced at
DSC'soption. Productsnot covered bythiswarranty, or otherwise out of warranty
due to age, misuse, or damage shall be evaluated, and a repair estimate shall be
provided. No repair workwill be performed untila valid purchase order is received
from the Customer and a Return Merchandise Authorisation number (RMA) is
issued byDSC'sCustomer Service.
DigitalSecurity Controls’s liability for failure to repair the product under this war-
rantyafter a reasonable number of attemptswillbe limited to a replacement of the
product, asthe exclusive remedyfor breach of warranty. Under no circumstances
shallDigitalSecurityControlsbe liable for anyspecial, incidental, or consequential
damagesbased upon breach of warranty, breach of contract, negligence, strict
liability, or any other legaltheory. Such damages include, but are not limited to,
lossof profits, loss of the product or any associated equipment, cost of capital,
cost of substitute or replacement equipment, facilitiesor services, down time, pur-
chaser’stime, the claimsof third parties, including customers, and injury to prop-
erty. The laws of some jurisdictions limit or do not allow the disclaimer of
consequentialdamages. If the laws of such a jurisdiction apply to any claimby or
against DSC, the limitations and disclaimers contained here shall be to the
greatest extent permitted bylaw. Some statesdo not allow the exclusion or lim-
itation of incidental or consequential damages, so that the above maynot apply
to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any
and all other warranties, whether expressed or implied (including all
implied warranties of merchantability or fitness for a particular pur-
pose) And of all other obligations or liabilities on the part of Digital
Security Controls Digital Security Controls neither assumes
responsibility for, nor authorizes any other person purporting to act on
its behalf to modify or to change this warranty, nor to assume for it any
other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the
laws of the province of Ontario, Canada.
DigitalSecurityControlsrecommendsthat the entire systembe completely tested
on a regular basis. However, despite frequent testing, and due to, but not limited
to, criminaltampering or electrical disruption, it ispossible for thisproduct to fail to
performasexpected.
Installer’s Lockout
Anyproductsreturned to DSC which have the Installer’sLockout option enabled
and exhibit no other problemswillbe subject to a service charge.
Out of Warranty Repairs
DigitalSecurityControlswillat itsoption repair or replace out-of-warrantyproducts
which are returned to its factory according to the following conditions. Anyone
returning goodsto DigitalSecurityControlsmust first obtain an authorization num-
ber. Digital Security Controlswill not accept anyshipment whatsoever for which
prior authorization hasnot been obtained.
Products which Digital Security Controls determines to be repairable will be
repaired and returned. A set fee which Digital Security Controls has pre-
determined and which maybe revised from time to time, willbe charged for each
unit repaired.
Productswhich Digital Security Controls determines not to be repairable will be
replaced by the nearest equivalent product available at that time. The current
market price of the replacement product will be charged for each replacement
unit.
EULA
IMPORTANT - READ CAREFULLY: DSC Software purchased with or without
Productsand Componentsis copyrighted and ispurchased under the following
license terms:
ThisEnd- User License Agreement (“EULA”) isa legal agreement between You
(the company, individual or entity who acquired the Software and any related
Hardware) and Digital Security Controls, a division of Tyco Safety Products
Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and
the developer of the software and any related products or components
(“HARDWARE”) which You acquired.
If the DSC software product (“SOFTWAREPRODUCT” or “SOFTWARE”) is inten-
ded to be accompanied by HARDWARE, and is NOT accompanied by new
HARDWARE, You maynot use, copy or install the SOFTWARE PRODUCT. The
SOFTWARE PRODUCT includes computer software, and may include asso-
ciated media, printed materials, and “online” or electronicdocumentation.
Anysoftware provided along with the SOFTWAREPRODUCT that is associated
with a separate end-user license agreement islicensed to You under the terms of
that license agreement.
By installing, copying, downloading, storing, accessing or otherwise using the
SOFTWAREPRODUCT, You agree unconditionallyto be bound by the terms of
this EULA, even if this EULA is deemed to be a modification of any previous
arrangement or contract. If You do not agree to the terms of thisEULA, DSC is
unwilling to license the SOFTWAREPRODUCT to You, and You have no right to
use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international
copyright treaties, as well as other intellectual property laws and treaties. The
SOFTWAREPRODUCT islicensed, not sold.
1. GRANT OF LICENSE This EULA grants You the following rights:
Software Installation and Use -
For each license You acquire, You may have
onlyone copyof the SOFTWAREPRODUCT installed.
Storage/Network Use -
The SOFTWARE PRODUCT may not be installed,
accessed, displayed, run, shared or used concurrentlyon or from different com-
puters, including a workstation, terminal or other digital electronic device
(“Device”). In other words, if You have several workstations, You will have to
acquire a license for each workstation where the SOFTWAREwillbe used.
Backup Copy -
You maymake back-up copies of the SOFTWARE PRODUCT,
but You may onlyhave one copyper license installed at anygiven time. You may
use the back-up copysolelyfor archivalpurposes. Except asexpresslyprovided in
thisEULA, You maynot otherwise make copiesof the SOFTWARE PRODUCT,
including the printed materialsaccompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTSAND LIMITATIONS
Limitations on Reverse Engineering, Decompilation and Disassembly -
You may not reverse engineer, decompile, or disassemble the SOFTWARE
PRODUCT, except and only to the extent that such activityisexpressly permitted
byapplicable law notwithstanding thislimitation. You may not make any changes
or modifications to the Software, without the written permission of an officer of
DSC. You may not remove any proprietarynotices, marksor labels fromthe Soft-
ware Product. You shallinstitute reasonable measuresto ensure compliance with
the termsand conditionsof thisEULA.
Separation of Components -
The SOFTWARE PRODUCT is licensed as a
single product. Its component partsmay not be separated for use on more than
one HARDWAREunit.
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