L i m i t ed Wa r r a n t y
Digital Security Controls Ltd. warrants the original pur-
chaser that for a period of twelve months from the date of
purchase, the product shall be free of defects in materials
and workmanship under normal use. During the warranty
period, Digital Security Controls Ltd. shall, at its option,
repair or replace any defective product upon return of the
product to its factory, at no charge for labour and materi-
als. Any replacement and/or repaired parts are warranted
for the remainder of the original warranty or ninety (90)
days, whichever is longer. The original purchaser must
promptly notify Digital Security Controls Ltd. in writing
that there is defect in material or workmanship, such writ-
ten notice to be received in all events prior to expiration of
the warranty period. There is absolutely no warranty on
software and all software products are sold as a user
license under the terms of the software license agreement
included with the product. The Customer assumes all
responsibility for the proper selection, installation, opera-
tion and maintenance of any products purchased from
DSC. Custom products are only warranted to the extent
that they do not function upon delivery. In such cases,
DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for
any customer within Canada and the United States, with
the exception that Digital Security Controls Ltd. shall not
be responsible for any customs fees, taxes, or VAT that
may be due.
Warranty Procedure
To obtain service under this warranty, please return the
item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone
returning goods to Digital Security Controls Ltd. must first
obtain an authorization number. Digital Security Controls
Ltd. will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and work-
manship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
• damage due to causes beyond the control of Digital
Security Controls Ltd. such as excessive voltage,
mechanical shock or water damage;
• damage caused by unauthorized attachment, alter-
ations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals
were supplied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installa-
tion environment for the products;
• damage caused by use of the products for purposes
other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the follow-
ing items shall not be covered by Warranty: (i) freight cost
to the repair centre; (ii) products which are not identified
with DSC's product label and lot number or serial number;
(iii) products disassembled or repaired in such a manner as
to adversely affect performance or prevent adequate inspec-
tion or testing to verify any warranty claim. Access cards or
tags returned for replacement under warranty will be cred-
ited or replaced at DSC's option. Products not covered by
this warranty, or otherwise out of warranty due to age, mis-
use, or damage shall be evaluated, and a repair estimate shall
be provided. No repair work will be performed until a valid
purchase order is received from the Customer and a Return
Merchandise Authorisation number (RMA) is issued by
DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to
repair the product under this warranty after a reasonable
number of attempts will be limited to a replacement of the
product, as the exclusive remedy for breach of warranty.
Under no circumstances shall Digital Security Controls
Ltd. be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of con-
tract, negligence, strict liability, or any other legal theory.
Such damages include, but are not limited to, loss of prof-
its, loss of the product or any associated equipment, cost
of capital, cost of substitute or replacement equipment,
facilities or services, down time, purchaser’s time, the
claims of third parties, including customers, and injury to
property. The laws of some jurisdictions limit or do not
allow the disclaimer of consequential damages. If the
laws of such a jurisdiction apply to any claim by or against
DSC, the limitations and disclaimers contained here shall
be to the greatest extent permitted by law. Some states do
not allow the exclusion or limitation of incidental or con-
sequential damages, so that the above may not apply.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantabil-
ity or fitness for a particular purpose) and of all other obli-
gations or liabilities on the part of Digital Security
Controls Ltd. Digital Security Controls Ltd. neither
assumes responsibility for nor authorizes any other person
purporting to act on its behalf to modify or to change this
warranty, nor to assume for it any other warranty or liabil-
ity concerning this product.
This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends
that the entire system be completely tested on a regular
basis. However, despite frequent testing, and due to, but
not limited to, criminal tampering or electrical disrup-
tion, it is possible for this product to fail to perform as
expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or
replace out-of-warranty products which are returned to its
factory according to the following conditions. Anyone
returning goods to Digital Security Controls Ltd. must first
obtain an authorization number. Digital Security Controls
Ltd. will not accept any shipment whatsoever for which
prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines
to be repairable will be repaired and returned. A set fee
which Digital Security Controls Ltd. has predetermined
and which may be revised from time to time, will be
charged for each unit repaired.
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