USER AND MAINTENANCE GUIDE FOR
Samsoft Mini
PATIENT LIFT
11
XII - BEFORE CONTACTING DRIVE DEVILBISS HEALTHCARE FRANCE CUSTOMER
SERVICE
Calling the Customer Service can often be avoided!
If the patient lift does not perfectly works, please perform the following checks fi rst:
PROBLEM
POSSIBLE CAUSE
REMEDY
Nothing happens when one of the
remote control keys is pressed.
The remote control cord is not
correctly plugged in its slot.
The remote control cable is cut.
The battery pack is not supplied
The battery pack is discharged.
The cylinder connection plug is not
correctly plugged.
The cylinder power cord is cut
Correctly insert the plug.
Replace the remote control.
Release the red push-button
Charge the battery pack.
Correctly insert the plug.
Replace the cylinder.
A cylinder produces abnormal noise.
The duty cycle 2 min./18 min. was
not respected.
The pinion or the nut supporting
the lifting tube is damaged.
Send the cylinder for an inspection
to Drive DeVilbiss Healthcare France
Customer Service.
Send the cylinder for an inspection
to Drive DeVilbiss Healthcare France
Customer Service
The cylinder works, but very slowly.
The power supply cord is not
correctly connected.
There is no voltage on the mains
outlet.
Check the mains outlet connection.
Check the wall socket is a mains
socket.
The batteries do not charge.
The power supply cord is not
correctly connected.
There is not voltage no the mains
outlet.
Check the mains outlet connection.
Check the wall socket is a mains
socket.
The red indicator under the small
key is on..
The device requires special
maintenance.
Contact drive DeVilbiss Healthcare
France Customer Service.
The yellow control box indicator
lights up.
The battery pack is half charged.
Plan to charge the battery pack.
No control box indicator lights up.
The battery pack is out of order.
Change the battery pack.
The red control box indicator lights
up.
The battery pack is discharged.
Immediately charge the battery
pack.
The red emergency lowering ring
turns on the cylinder rod.
The cylinder rod is disengaged.
Push the ring upwards.
