24
HUMIDI-TECH
®
TROUBLESHOOTING GUIDE
Note:
Probe rod corrosion or aging probe head material may cause level control system failure. This
generally does not occur in the first two years of operation.
PROBLEM
POSSIBLE CAUSE
RECOMMENDED ACTION
Humidifier does not
heat.
Incorrect or nonexistent supply
voltage to unit
Check main line safety switch.
Check main line fuses.
Check for proper supply voltage.
Incorrect or nonexistent control
voltage
Reset control transformer circuit breaker.
Check for 24 VAC control circuit voltage at T-1 and T-2 on the
control board.
Humidistat not calling
Set humidistat to call. Inspect for faulty humidistat.
Safety controls open
Check safety controls, airflow switch, and high limit humidistat.
Humidifier will not fill.
No water pressure at valve
Check water supply/shut-off valves.
Faulty water fill valve
Check for 24 volts at the fill valve.
Plugged strainer
Check strainer.
Plugged valve
Check valve.
Faulty control board
Verify control voltage across the fill valve output.
Humidifier does not
stop filling.
Lack of tank to probe electrical
continuity
Water conductivity must be 100 µS/cm or 34.2 mg
O
. Add salt to
the tank. If this does not solve the problem, consult factory for
further advice.
Fill valve stuck open
Check valve for foreign matter.
Drain valve not closed
Verify that lever on drain valve is in closed position.
Fill valve installed backward
Check for correct water flow through valve by noting arrow.
Autodrain mode
Humidifier may be in periodic drain and flush. Check controller
display.
Low output
Electric drain valve not seating
Correct the cause of leakage or replace valve.
Fill valve stuck open
Check valve for foreign matter.
Unit short-cycles
Controller cycle rate set too low
Adjust heater cycle time using the VAPOR-LOGIC
3
keypad
setup menu. See the VAPOR-LOGIC
3
manual if you need
more information.
Reduced or no output
even though water is
at the proper level
Heater malfunctioning
Verify that proper voltage is being applied to heaters. Check
heater amp draw and compare to wiring diagram ratings.
Malfunctioning control system
Replace heater contactor if not functioning. Verify auxiliary
limit controls (humidistat, airflow proving switch, etc.) and
reset, replace or calibrate as needed.
Troubleshooting guide for standard water models
VM99-C-0302-M-0302.pdf 24
11/19/2009 9:51:09 AM