© DreamLine
®
All Rights Reserved
© DreamLine
®
All Rights Reserved
Troubleshooting
Prior to contacting DreamLine® Customer Service, please
have the following information readily available:
- Purchase Order Information
- Name, PO Number, Dealer/Vendor Name, etc.
- SKU/Model Number (see Pages 22-23)
- Factory Part Information (see Pages 22-23)
TIP
Problem/Symptom
Suggested Solution
Page(s)
Missing Parts
•Check all shipping/packaging material for missing parts/components.
•If not found, contact DreamLine Customer Support [
1-866-731-2244
] to order factory
part replacement.
――
Top Guide Rail (#01)
and/or
Bottom Guide Rail (#02)
was cut
too short.
•If either the
Top Guide Rail (#01)
and
Bottom Guide Rail (#02)
is cut too short during
installation, contact DreamLine® Customer Support [1-866-731-2244] to order factory
part replacement.
8
Door Glass (#03)
does not seal well
against one or both wall during
operation.
•Shim the
Door Glass (#03)
and adjust the
Roller Assemblies (#10)
to achieve a better
seal with the walls.
•Confirm with a level that the
Top Guide Rail (#01)
and
Bottom Guide Rail (#02)
are
installed level and parallel to one another.
16
Water Leakage: beneath the
Bottom
Guide Rail (#02)
•Confirm the
Bottom Guide Rail (#02)
has been tightly secured to the threshold with
silicone caulk.
•Confirm the entire unit has been properly sealed with a waterproof, mildew-resistant
100% silicone caulk; allow at least
24 hours
for the silicone to cure and set before using
the shower unit.
•Direct the shower head/water flow away from the area.
9,19
Towel Bar(s) (#04)
are loose.
•Verify that the vinyl gaskets and screws are in place and tightly secured.
16
CHARISMA Shower Door Manual Ver 4 052020
21
©2020 DreamLine
®
All Rights Reserved
Содержание Charisma Slimline DLT-1032320
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