15
WARRANTY
Drawell warrants this product to be free from significant deviations
in material and workmanship for a period of 1 year from date of
purchase. If repair or adjustment is necessary and has not been
the result of abuse or misuse, within the year period, please
return-freight-prepaid and the correction of the defect will be made
free of charge. If you purchased the item from our Drawell
distributors and it is under warranty, please contact them to notify
us of the situation. Drawell Service Department alone will
determine if the product problem is due to deviations or customer
misuse.
Out-of-warranty products will be repaired on a charge basis.
RETURN OF ITEMS
Authorization must be obtained from one of our representatives
before returning items for any reason. When applying for
authorization, have the model and serial number handy, including
data regarding the reason for return. For your protection, items
must be carefully packed to prevent damage in shipment and
insured against possible damage or loss. Drawell will not be
responsible for damage resulting from careless or insufficient
packing. A fee will be charged on all authorized returns.
NOTE:
Drawell serves the right to make improvements in design,
construction and appearance of our products without notice.
