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Problem
Solution
Product does not turn on.
4.1 Problem solving
4. Problem solving and Warranty
1.
When the product is shipped
from the factory, the circuitry is
disconnected. Press the power
button for 2 seconds or longer,
when the product will turn on.
2.
Check if the battery is fully
charged and charge the battery
before using the product.
No sound from the speaker.
1.
Check if the volume of the
product is not set at 0.
Screen is dark.
1.
Enter into ‘Setup’
and adjust
the lighting.
Problem solving
1.
Check followings first when a problem occurs while using the product.
If the problem is still not solved, first contact the dealer you
bought from.
2.
In case of the delayed response, you can reach the manufacturer.
DOTel’s
Customer service Phone No. : +82-2-850-3243
Some points in manual are
unclear.
1.
Use customer support in the
Web site or contact customer
center over phone, and a
customer support agent will be
glade to help you.
