Troubleshooting
4
Type
Symptoms
Solution
Check if the mechanical key is correct
.
‚
Ask professionals to check the mortise,
cylinder and clutch, and replace in time
if there is any problem.
Ask professionals to check if cylinder
wire and connecting wire are installed
properly
.
‚
Check if the motor works normally
.
Check if the fingerprint has been deleted
.
‚
Clean the fingerprint and reader
.
ƒ
Expand the scanning position by harder
pressure on the reader.
The door can't be opened
by mechanical key.
The door can't be opened
with successful fingerprint,
PIN code or card
authentication and the
green indicator on.
Fingerprint authentication
fails.
Basic
operations
Ask professionals to check the clutch
.
‚
Check if the handle is equipped with
square shaft spring.
Return the handle back and
re-authenticate.
‚
Check if the handle is equipped with
square shaft spring.
Check if the greased parts of the cylinder
are contaminated with dust or if the
cylinder is clamped by the front and back
lock connecting cable.
‚
Check if the up and bottom rod is loose.
Check the battery power or if the positive
pole and negative pole are reversed.
‚
Open the door by the mechanical key, and
ask professionals to check if the
connecting
cable of front and back lock is
loose.
Operate the keypad after 15 minutes.
‚
Open the door by fingerprint or card.
Door lock keeps always
opened or closed, and
can't work normally.
Front handle idles and the
door can't be opened.
The deadbolt can't
completely engage when
rotating the front
handle.
Touch keys do not respond.
Keypad is locked, and the
door can't be opened.
Installation
Bluetooth
function
Failed
to
connect
with
Bluetooth
APP
Please check whether Bluetooth in
your
phone
is
on
.
‚
Please check Bluetooth in
lockset
is
on
.
36
Содержание M Series
Страница 1: ...User s Manual M series Lock ...
