ENGLISH
17
The device does not power up
If the device is to be supplied with power by a
mains adapter, plug the power adapter of the
device into a wall socket. If the power adapter
was already plugged into a wall socket, check if
the cables and wires are correctly connected to
the screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If you are powering more
than one device simultanously with one mains
adapter, check if the mains adapter is able
to deliver enough power over the full cable
length.
If the device is to be powered via PoE, switch
on the PoE-Switch/ PoE-Injector which is
connected to the device. If the PoE-Switch/
PoE-Injector was already switched on, check if
the cables and wires are correctly connected
screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If the problem still exists,
please check if your PoE-Switch / PoE Injector
supports the PoE Standard IEEE 802.3af Mode
A, see also www.doorbird.com/poe
If the device is to be supplied with power by a
DIN-rail power supply, switch on the DIN-rail
power supply If the DIN-rail power supply was
already switched on, check if the cables and
wires are correctly connected to the screw
connection terminal. In most cases, removing
the cable and wires from the screw connection
terminal plug and reconnecting them to the
TROUBLESHOOTING
screw connection terminal plug helps (loose
contact). If you are powering more than one
device simultanously with one DIN-rail power
supply, check if the DIN-rail power supply is
able to deliver enough power over the full
cable length.
The device does not connect to network
via network cable (“No Network” diagnosis
sound)
In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact). If the
problem still exists, please check if the network
cable is properly connected to your router /
switch and the network cable is not broken.
If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.
The device does not connect to Internet
(“No Internet” diagnosis sound)
In most cases, your Internet is down or your
router blocks Internet access for the device.
Please see www.doorbird.com/downloads/
ports.pdf
If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.
The device does not connect to Internet
In most cases, your Internet is down or your
router blocks Internet access for the device.
Please see
www.doorbird.com/downloads/ports.pdf
After the cleaning with clear water wipe with damp
cloth and rub dry to avoid lime traces. Lime residues
can be avoided by using demineralised water.
Stainless steel PVD coated
PVD coated, chrome-plated or gold-plated surfaces are
recommended to be cleaned with a grease-
dissolving detergent and clear water or with a clean
and dust-free microfibre cloth. For high-gloss surfaces,
use a scratch-free cloth (e.g. cleaning cloth for glasses,
furniture polishing cloth, etc.).
Lacquered surfaces
Clean painted surfaces and lettering with a soft,
scratch-free cloth moistened with a mild soap solution
(e.g. cleaning cloth for glasses, furniture polishing cloth,
etc.). To prevent stains or discolouration, the detergents
should be wiped off without leaving any residue.
Be particularly careful with lettering in order not to
damage the film or the print.
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