
DONPER
USA
—USER MANUAL
26 — COPYRIGHT DONPER USA 2015
Problem
1. The temperature inside the freezing cylinder has dropped below
10°F(-12°C) when the machine is in Standby mode.
2. Temperature sensor(s) are disconnected from the main circuit
board or are not operating properly.
Solution
1. Check the freezing cylinder to make sure product has not frozen
solid. If the product is frozen solid, turn machine off for 45 minutes
and allow time to defrost before restarting. Adjust the Product Firm-
ness Level as needed to a lower number (from 7 to 4 for example).
If problems persists, contact an authorized service technician.
Problem
1. The temperature inside the freezing cylinder has risen above
140°F (60°C) or the temperature sensor circuit is short.
Solution
1. Inspect R404A refrigeration system to be sure high side and low
side pressures are correct. If problems persist, contact an author-
ized service technician.
Problem
1. Product level in hopper is low. Unit will beep three (3) times while
“CL” flashes in the display.
Solution
1. Refill hopper with more product. After the hopper has been re-
filled, the display will no longer flash. If problems persist, contact an
authorized service technician.