Shur-Co
®
, LLC Terms & Conditions
PREPAID FREIGHT POLICY.
Shur-Co
®
, LLC
will prepay freight on eligible orders* of Florida-manufactured
Donovan products and tarp items shipped from our FL and MI branches that
meet the dollar requirements for the shipping destinations specifi ed below.
*Valid within the continental 48 states only. Applies to products purchased at standard pricing; any
special pricing will void standard prepaid freight policy and will be addressed on a case-by-case
basis. Does NOT apply to Bedliners or Shur-Co
®
Flatbed products.
INTO FL/MI: Freight prepaid on orders of $2,500 or more or tarp-only orders
of $1,500 or more. INTO ZONES 1 & 2: Freight prepaid on orders of $3,000
or more or tarp-only orders of $2,500 or more. INTO ZONES 3 & 4: Freight
prepaid on orders of $6,000 or more or tarp-only orders of $3,000 or more.
WARRANTY.
We warrant all new products are free of defects in materials and
workmanship.* This warranty is effective if products are properly installed and
used for the purpose for which they were intended and applies to the original
buyer only. Except as set forth above or in any product-specifi c warranty docu-
mentation, we make no other warranties, express or implied, including but not
limited to warranties of merchantability of fi tness for a particular use.
Returns of a product for warranty must be accompanied by a Return Merchan-
dise Authorization number (RMA#), obtained by by calling Customer Service
at 800-327-8287, and sent, freight paid by us, to Donovan, 3353 SE Gran Park
Way, Stuart, FL 34997. All products returned without an RMA# will be refused.
When we issue the RMA#, we will also issue a call tag to have
U.P.S. (or other freight company) pick up the product. C.O.D. returns not
accepted. We will pay no storage fees for a warranty product return prior to
pick by us or the freight company. If a warranty product return is scheduled to
be picked up by us, we will pick up the product at our earliest convenience.
If a product returned is found, in our judgement, to be defective in material
or workmanship, our obligation under this warranty is limited to the repair or
replacement of the product, which will be made by us. Repair or replacement
will be at our discretion, with replacements being made using current products
performing in the equivalent function. Labor charges, other than those incurred
at our factory, including, but not limited to, any labor to install a repaired or re-
placement product, are not covered under this warranty. All expenses associ-
ated with delivering defective products to our factory and delivering repaired or
replacement products from our factory to the owner will be paid by us.
If the product returned is found, in our judgement, to be non-warrantable, the
owner will be contacted to authorize repair work, purchase of a replacement
product or return of the product, all of which will be at the owner’s expense.
Payment authorization must be received by us before any non-warrantable
product is repaired, replaced or returned. All expenses associated with deliver-
ing the repaired non-warrantable product, a replacement product or the non-
warrantable product from our factory to the owner will be paid by the owner.
In no event will we be liable for any damages of any kind to person, product or
property, including but not limited to indirect, incidental, special, consequential
or punitive damages, or damages for loss of profi ts or revenue, even if we
have been advised of the possibility of such damages. There are no warran-
ties for used products or products that have been repaired, altered, modifi ed
or subjected to misuse, negligence or accident. We will not repair or replace
products that fail or malfunction due to ordinary wear and tear, except as ex-
pressly noted in a product-specifi c warranty. Use of non-Shur-Co
®
, LLC parts
in conjuction with Shur-Co
®
, LLC products will void this product warranty.
*Certain products have specifi c warranties that differ from this warranty, for example motors and elec-
tronics. Product-specifi c warranty documentation is available for these items. In the event of a confl ict
between this warranty and a product-specifi c warranty, the product-specifi c warranty will govern.
RETURN POLICY.
All sales fi nal. See WARRANTY above for return details.
OTHER.
All prices, product listings, sizes, weights and manufacturing details
are subject to change without notice. No person is authorized to modify the
foregoing conditions of sale whatsoever.
SHUR-CO
®
, LLC SERVICE AND DISTRIBUTION CENTERS
ZONE 4
ZONE 3
ZONE 2
ZONE 1
FL
FL
M
MI
Corporate HQ and Outlet Store
SHUR-CO
®
of SOUTH DAKOTA
2309 Shur-Lok St., PO Box 713, Yankton, SD 57078
Ph 800.474.8756 | Fax 605.665.0501
SHUR-CO
®
of FLORIDA
3353 SE Gran Park Way, Stuart, FL 34997
Ph 800.327.8287 | Fax 772.287.0431
SHUR-CO
®
of IDAHO
610 N. 16th Ave., Caldwell, ID 83607
Ph 866.356.0246 | Fax 217.877.8270
SHUR-CO
®
of ILLINOIS
3993 E. Mueller Ave., Decatur, IL 62526
Ph 866.356.0246 | Fax 217.877.8270
SHUR-CO
®
of IOWA
3839 Midway Blvd., Ft. Dodge, IA 50501
Ph 866.356.0245 | Fax 515.576.5578
ShurTite™ Service Centers
SHUR-CO
®
of CANADA
490 Elgin St., Unit #1
Brantford, Ontario N3S 7P8
Ph 800.265.0823 | Fax 519.751.3997
SHUR-CO
®
of SIOUX FALLS
47184 258th St., Suite B
Sioux Falls, SD 57107
Ph 844.573.9322 | Fax 605.543.5469
SHUR-CO
®
of ILLINOIS
Ph 866.356.0246 | Fax 217.877.8270
SHUR-CO
®
of OHIO
Ph 866.356.0242 | Fax 330.297.5599
SHUR-CO
®
of MICHIGAN
5100 Lakeshore Dr., Lexington, MI 48450
Ph 800.327.8287 | Fax 772.287.0431
SHUR-CO
®
of NORTH DAKOTA
1746 4th Ave. NW, West Fargo, ND 58078
Ph 877.868.4488 | Fax 701.277.1283
SHUR-CO
®
of OHIO
1100 N. Freedom, St. Rt. 88 & 14
Ravenna, OH 44266
Ph 866.356.0242 | Fax 330.297.5599
SHUR-CO
®
UK, Ltd.
Unit 41 Rochester Airport Estates
Laker Rd., Rochester, Kent ME1 3QX
Ph +44 (0)1795.473499
Fax +44 (0)871.272.8278
For more information, log on to our website:
www.donovan-tarps.com
P/N 1809533 Rev. B
