EN
Troubleshooting
SMP301-02/-03
18
9
Troubleshooting
10
Warranty
The statutory warranty period applies. If the product is defective, please contact the
manufacturer's branch in your country (see the back of the instruction manual for the
addresses) or your retailer.
For repair and guarantee processing, please include the following documents when
you send in the device:
•
A copy of the receipt with purchasing date
•
A reason for the claim or description of the fault
Fault
Cause
Remedy
No power from
12 V outputs
when unit is
operating in
mains supply
mode.
The plug-in fuse of the related 12 V
output (e.g. fig.
1
1, page 3) is defec-
tive. The red LED next to the plug-in
fuse lights up.
Replace it with a plug-in fuse of
equivalent quality.
The power supply unit has switched off
as a result of the surge protector. The
red LED (fig.
5
1, page 5) lights up.
The surge protector resets itself
automatically as soon as the
voltage returns to a permissible
value. If this is not the case,
contact a specialist electrician.
No power from
12 V outputs
when unit is
operating in
battery mode.
The plug-in fuse of the related 12 V
output (e.g. fig.
1
1, page 3) is defec-
tive. The red LED next to the plug-in
fuse lights up.
Replace it with a plug-in fuse of
equivalent quality.
The battery has been connected
incorrectly.
Connect the battery correctly
(chapter “Connecting the power
supply unit” on page 14).
Contact an electrician,
if applicable.
SMP301-02_03-IO-7s.book Seite 18 Donnerstag, 1. Juni 2017 3:40 15
