26
- The range indicated on the unit’s box is for
À
at terrain
(line of sight). Heavy brush, trees, hills, buildings, and
or moisture will affect the range of your unit. For the best
range, hold the transmitter vertically above your head,
and
or try moving to higher ground.
- Any electrical conductors will affect the range, such as
cars, chain-link dog runs, metal buildings, and radio towers.
For the best results, operate away from these structures.
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside the
charging port should stand straight up and
¿
rm in the
center. If the pin is wobbly, broken or missing, you will
need to send the unit in to the repairs department.
- The charging port must be clean prior to charging, clean
out any dirt with a cotton swab and some rubbing alcohol.
If your dog was in salt-water, be sure to rinse the receiver
and charging port with clean water.
- For Dogtra units over two years old from the purchase
date, the batteries may need to be replaced. You can replace
them yourself by contacting Dogtra for a replacement
battery. Damages incurred to the unit due to improper
battery installations are not covered under the warranty.
Dogtra strongly recommends sending the unit in for
inspection.
5. My dog has skin irritation.
- This may be due to an improper
¿
t. If your dog exhibits
signs of skin irritation, consult with a veterinarian.
2
nce the dog’s skin returns to a normal condition, continue
to use the collar and check your dog’s neck each time you
use the unit.
