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Troubleshooting Guide

1. My dog is not reacting to the collar.

-   Make sure the receiver

collar is turned on. 

-   Be sure the strap is on the dog tight enough so that both 

contact points are touching the dog’s skin.

-   The contact points may be too short for your dog’s

thick or long coat. To place an order for longer contact 

points, please contact Dogtra or a Dogtra dealer. If you are 

already using longer contact points, you may need to trim 

the hair on the dog’s neck, so that both contact points are 

touching the dog’s skin.

-   The intensity level may be too low for your dog. Increase 

the stimulation until the dog responds, usually by a neck 

movement, head shaking, or looking over the shoulders. 

The response may be very subtle.

2. The LED indicator light comes on, but I do not feel 

any stimulation.

-   Your tolerance may be higher than your dog’s. You may 

need to try the unit on your 

¿

ngertips where sensitivity is 

higher and

or increase the stimulation level. Be sure both 

contact points are touching both of your 

¿

ngertips. 

-   The battery may be low, check the LED indicator light on 

the transmitter and receiver

collar for battery life.

-   If you have a full charge, and you have done all of the 

above, your unit may need to be serviced. Please email us 

at [email protected], or call customer service at 

1-888-811-9111.

3. The transmitter has no range, or the stimulation is 

weaker when my dog is farther away.

-  Check to see if your 

¿

ngers are touching the antenna, 

as the range may decrease substantially.

Содержание 1900S Series

Страница 1: ...1 Remote Controlled Dog Training Collars Owner s Manual www dogtra com Series ...

Страница 2: ...1 By Dogtra Remote Controlled Dog Training Collars Owner s Manual Please read this manual thoroughly before operating the Dogtra 1900S training collar ...

Страница 3: ...ce with other electronic devices garage door openers mobile phones etc 2ur digital microprocessor offers thousands of unique codes to eliminate frequency match up with other Dogtra e collars Dogtra recommends consulting your physician if you are going to use the e collar and you have any type of medical devices Inadvertent activation If the constant button is held down for 12 seconds or more the u...

Страница 4: ...ts signs of skin irritation consult with a veterinarian Reaction to the stimulation Every dog has a different tolerance and reaction to the stimulation Please look at your dog s reaction to nd Must the right level of stimulation The stimulation level may vary depending on the situation and distractions 1ormally a distracted dog chasing another dog squirrel etc will require a higher level of stimul...

Страница 5: ... work 3 Collar tting 4 How to nd the right stimulation 5 To maximize the distance 6 The LED indicator 7 Charging the battery 8 The handheld transmitter LCD 9 How to attach the belt clip on the 1900S 10 How to use the test light General Training Tips Maintenance Troubleshooting Guide Warranty and repair information 5 6 7 10 11 14 15 15 16 17 18 20 21 22 24 25 27 ...

Страница 6: ...0 volt car outlet European charger Dogtra s European chargers are designed for use with a 230VAC electrical outlet To purchase accessories please visit www dogtra com or call customer service at 1 888 811 9111 2wners Manual Belt clip Test light Gear bag Receiver Collar Transmitter Battery charger Splitter cable ...

Страница 7: ...3 4 2 hour rapid charge batteries Fully waterproof LCD screen Belt clip Slim design receiver collar ergonomically shaped to your dogs neck Checkered grips on the handheld transmitter Low High Stimulation 1on Stimulating High Performance Pager µ1ick and µConstant stimulation Enhanced Contact Points ...

Страница 8: ...7 Overview Transmitter Antenna Rheostat intensity dial 2n off switch Belt clip Battery charging receptacle rubber plug LCD screen Pager button 1ick button Indicator light LED window Constant button ...

Страница 9: ...l 2n off switch Belt clip Battery charging receptacle rubber plug 2nd dog Pager orange button LCD screen 1st dog Pager gray button 1st dog 1ick Constant gray button Indicator light LED window 1ick Constant toggle switch 2nd dog 1ick Constant orange button ...

Страница 10: ...9 Receiver Collar Contact points Collar strap Battery charging receptacle rubber plug Indicator light LED window 2n off switch ...

Страница 11: ...il the LCD screen illuminates To turn the transmitter off hold down the same button on the right side of the transmitter until the LCD screen shuts off To turn the receiver collar on hold down the on off button until the LED indicator turns green To turn the receiver collar off hold down the on off button until the LED indicator turns red 2n off Button 2n off Button ...

Страница 12: ...tton is located on the bottom on the left side of the handheld transmitter Pressing the Constant button gives continuous stimulation as long as the button is pushed for up to 12 seconds If the button is not released after 12 seconds the stimulation will automatically turn off as a safety feature The collar will be ready to be reactivated once the button has been released Pager Button The Pager but...

Страница 13: ...it has ve buttons and a toggle switch on the transmitter two on the face of the transmitter two on the left side and one on the right side Nick Constant Toggle Switch Located on the face of the transmitter is a toggle switch The toggle switch has a setting for 1ick and another for Constant The color coordinated buttons orange for the orange receiver collar and gray for the black receiver collar wi...

Страница 14: ...ed for up to 12 seconds to the corresponding collar If the button is not released after 12 seconds the stimulation will automatically turn off as a safety feature The collar will be ready to be reactivated once the button has been released Pager Button The Pager buttons are located on the face of the transmitter The orange button corresponds with the orange receiver collar and the gray with the bl...

Страница 15: ...een the contact points and your dog s skin When properly tted the receiver collar should not move on the dog The best location for the receiver collar box is either side of the dog s windpipe A loose t can allow the receiver collar to move around on the dog s neck When this happens the contact points may rub the skin and cause irritation If the receiver collar is too tight the dogs may have dif cu...

Страница 16: ...lation with a mild reaction such as a tensing of the neck muscles The stimulation level may vary depending on the training situation When highly distracted dogs will require a higher level of stimulation NOTE The stimulation intensity can be adMusted even while the stimulation is in use 5 To maximize the distance The Dogtra 1900S has a 3 4 mile range The range may vary depending on the way the tra...

Страница 17: ...ife level Green Fully charged Amber Medium Red 1eeds charging If the unit is used while the LED indicator is red it will shut down automatically Receiver Indicator Light When the Constant button on the transmitter is pushed the collar indicator light will glow steadily either green amber or red based on the remaining battery life as long as you hold the button down for up to 12 seconds When the 1i...

Страница 18: ...ting a red color 2 If the 3 bar indicator on the transmitter LCD shows Must 1 bar 3 The indicator light on the transmitter or receiver will not come on The indicator light on the transmitter or receiver comes on momentarily but will not stay on when the Constant button is pushed Battery Charging Procedure NOTE The unit has a partial charge when it leaves the Dogtra facility upon receipt of the col...

Страница 19: ... again before use 3 The Lithium Polymer battery is fully charged within 2 hours The lights will stay red during the charging process The red light will change into a steady green light when the battery is fully charged when you disconnect the charger after nishing the charge you will need to restart the unit 4 After charging cover the battery charging receptacles with the rubber plugs on the trans...

Страница 20: ...ough the LCD screen might be dim or slow to respond when you push the 1ick or Constant button the transmitter will still function properly In the occurrence of extremely cold weather the LCD screen might take a moment to respond causing the intensity level to freeze at that current level In this situation if you turn the rheostat intensity dial the level on the screen may not change but the actual...

Страница 21: ...elt clip to the transmitter follow the instructions below 1 Align the belt clip to the grooves on the back of the transmitter 2 With a rm grip screw on the belt clip using the provided Philips head screws Caution Tighten until rmly in place Be careful not to over tighten ...

Страница 22: ... as shown in the diagram 2 The test light will illuminate momentarily when the 1ick stimulation button is pressed on the transmitter The light will stay lit as long as the Constant button is pressed on the transmitter up to 12 seconds 3 When the stimulation is increased the test light will emit a brighter light ...

Страница 23: ...llar for reinforcement of these commands A leash attached to a standard collar is used to teach the dog the basic obedience commands here heel sit and stay A tug on the leash collar is used to reinforce the command When the dog complies with the command use positive reinforcement praise 2nce the dog understands these commands the e collar can be used to reinforce them Beginning e collar training W...

Страница 24: ...n the dog does not comply with your commands at home or in the eld eep your initial training sessions short and positive Dogs have a short attention span especially young dogs How much stimulation to use Always start with low levels of stimulation and work your way up depending on the disposition of your dog and any given situation By using only enough stimulation to get your point across you will...

Страница 25: ...er collar and clean out any dirt or debris Storage maintenance The 1900S should be fully charged before storing for extended periods While in storage the unit should be given a full charge once a month and before the rst use Store the units in room temperature Do not keep the units exposed to extreme climates Troubleshooting If the unit is malfunctioning please refer to the Troubleshooting Guide b...

Страница 26: ...vement head shaking or looking over the shoulders The response may be very subtle 2 The LED indicator light comes on but I do not feel any stimulation Your tolerance may be higher than your dog s You may need to try the unit on your ngertips where sensitivity is higher and or increase the stimulation level Be sure both contact points are touching both of your ngertips The battery may be low check ...

Страница 27: ...e unit in to the repairs department The charging port must be clean prior to charging clean out any dirt with a cotton swab and some rubbing alcohol If your dog was in salt water be sure to rinse the receiver and charging port with clean water For Dogtra units over two years old from the purchase date the batteries may need to be replaced You can replace them yourself by contacting Dogtra for a re...

Страница 28: ...free number at 1 888 811 9111 and one of our customer service representatives will register the product for you If you were unable to register your product within 30 days of purchase we will accept all products for repair with a proof of purchase We strongly recommend keeping the original receipt If your product is not registered and a proof of purchase is not available at the time of service Dogt...

Страница 29: ...not responsible for units damaged or lost in transition to Dogtra Dogtra is not responsible for loss of training time or inconvenience while the unit is in for repair work Dogtra does not provide loaner units or any form of compensation during the repair period A copy of the sales receipt showing the purchase date may be required before warranty work is initiated Please include a brief explanation...

Страница 30: ...9 Dogtra Company 22912 Lockness Avenue Torrance CA 90501 U S A Tel 310 534 0101 Fax 310 534 9111 Toll Free 1 888 811 9111 Store Website shop dogtra com Copyright 2015 Dogtra Company All rights reserved 1 ...

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