If this product is not as warranted, contact the
Dirt Devil® Consumer Response Center at
1-800-321-1134
. Please have available the proof
of purchase and model number for the warranted
product. Failure to register the product does not
diminish product warranty rights.
WHAT THIS WARRANTY COVERS:
This limited
warranty provided by Royal Appliance Mfg. Co.,
doing business as TTI Floor Care North America
(referred to hereafter as “Dirt Devil”) applies only
to products purchased in the U.S. (including its
territories and possessions), at a U.S. Military
Exchange, or in Canada. When used and
maintained in normal household use and in
accordance with the Owner’s Guide, your Dirt
Devil® product is warranted against original
defects in material and workmanship for the
number of years from the date of original
purchase stated above (the “Warranty Period”). If
Dirt Devil determines that the issue you are
experiencing is covered under the terms of this
warranty (a “covered warranty claim”), we will, at
our sole discretion and free of charge (subject to
the cost of shipping), either repair your product or
ship you a replacement product, subject to
availability. Parts and replacements may be new,
refurbished, lightly used, or remanufactured, in
Dirt Devil’s sole discretion. If parts and
replacements are unavailable, we may, at our
discretion, provide a similar product of equal or
greater value, a store credit (if applicable), or a
refund of the actual purchase price at the time of
the original purchase, as refl ected on the original
sales receipt.
WHO THIS LIMITED WARRANTY COVERS:
This
limited warranty extends only to the original
retail purchaser, with original proof of purchase
from Dirt Devil or an authorized dealer of Dirt
Devil products, in the U.S., U.S. Military
Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER:
This
warranty does not cover use of the product in a
commercial operation (such as maid, janitorial,
and equipment rental services, or any other
income-generating activity); improper
maintenance of the product; the product if it has
been subject to misuse, negligence, neglect,
vandalism, or the use of voltages other than that
on the data plate of this product. This warranty
does not cover damage resulting from an act of
God, accident, owner’s acts or omissions, service
of this product by other than Dirt Devil or a Dirt
Devil authorized service provider (if applicable),
or other acts beyond the control of Dirt Devil. This
warranty also does not cover use outside the
country in which the product was initially
purchased, or resale of the product by the original
owner. Pick-up, delivery, transportation, and
house calls are not covered by this warranty. In
addition, this warranty does not cover any
product that has been altered or modifi ed; repairs
made necessary by normal wear; or the use of
parts or accessories which are either
incompatible with the Dirt Devil product or
adversely aff ect its operation, performance, or
durability. Normal wear items that are not
covered under this warranty include, but are not
limited to, belts, fi lters, brush rolls, vacuum
tubes, and vacuum bags and straps
.
OTHER IMPORTANT TERMS:
This warranty is not
transferable and may not be assigned; any
assignment made in contravention of this
prohibition is void. This warranty shall be
governed and construed under the laws of the
state of North Carolina. The Warranty Period will
not be extended by any replacement of batteries
or parts or repair performed under this warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY
AND REMEDY, AND ALL EXPRESS AND IMPLIED
WARRANTIES OTHER THAN THE LIMITED
WARRANTY SET FORTH ABOVE, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
EXPRESSLY DISCLAIMED. IN NO EVENT WILL DIRT
DEVIL BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND OR NATURE TO OWNER OR ANY PARTY
CLAIMING THROUGH OWNER, WHETHER BASED IN
CONTRACT, NEGLIGENCE, TORT, OR STRICT
PRODUCTS LIABILITY OR ARISING FROM ANY
CAUSE WHATSOEVER. TO THE EXTENT PERMITTED
BY APPLICABLE LAW, NO WARRANTIES THAT ARISE
BY OPERATION OF LAW, IF APPLICABLE, SHALL
EXCEED THE DURATION OF THE LIMITED
WARRANTY PROVIDED HEREIN. Dirt Devil’s liability
for damages to you for any costs whatsoever
arising out of this statement of limited warranty
shall be limited to the amount paid for this
product at the time of original purchase and Dirt
Devil shall not be liable for any direct, indirect,
consequential, or incidental damages arising out
of the use or inability to use this product. Both the
disclaimer and the limitations of liability set forth
above shall apply even in the event that this
limited warranty fails of its essential purpose.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, disclaimers of implied warranties, or
limitations on the duration of implied warranties,
so the above exclusions, disclaimers, and/or
limitations may not apply to you. This warranty
gives you specifi c legal rights, and you may also
have other rights, which vary from state to state.
WARRANTY
SERVICE INFORMATION & LIMITED WARRANTY FOR DIRT DEVIL® PRODUCTS / 1 (ONE) YEAR LIMITED WARRANTY
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum won’t run
1. Power cord not firmly plugged into outlet.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker.
3. Replace fuse/reset breaker in home.
4. Thermal Protector activated.
4. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector)
Dust escaping from vacuum
1. Dirt cup full.
1. Empty dirt cup.
2. Dirt cup not installed correctly.
2. Review Dirt Cup removal & replacement.
3. Hose not installed correctly.
3. Review Hose installation.
4. Rinsable and / or Exhaust Filter not installed completely.
4. Review Filter Removal and Cleaning.
Smoky/burning smell detected
1. Belt broken or stretched.
1. Replace brushroll belt.
2. Brushroll is clogged.
2. Clear/remove debris from brushroll.
Vacuum tools won’t pick-up
1. Hose clogged.
1. Remove hose and tools; remove obstruction.
2. Dirt cup full.
2. Empty dirt cup.
3. One or both filters are clogged.
3. Remove both filters and clean.
4. Vacuum not picking up debris.
4. Brushroll could be turned off or the belt could be broken.
TROUBLESHOOTING
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT
1-800-321-1134
PRIOR TO CONTINUING USE.
THIS PRODUCT CONTAINS NO SERVICEABLE PARTS.
WARNING:
To reduce the risk of personal injury - Unplug before servicing.