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Notes

DIRECTV Wireless Cinema Connection Kit

TM

DIRECTV Field Operations Training

©DIRECTV 2011

DIRECTV CCK

Version1.3.0

30

Review

Now that we’ve completed the training on the Wireless Cinema

Connection Kit, you should be able to:

• Explain what a Wireless Cinema Connection Kit is

• Explain what a Wireless Cinema Connection Kit is used for

• Install a Wireless Cinema Connection Kit

• Troubleshoot Wireless Cinema Connection Kit issues

How do you think this kit will make a customer’s installation

easier?

What additional questions do you have before we finish for today?

Thanks for everything you do, and stay safe!

TM

TM

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Содержание W-DCCK

Страница 1: ...TM DIRECTV Wireless Cinema Connection Kit...

Страница 2: ...Copyright 2011 DIRECTV Unpublished work All rights reserved All materi als are proprietary and confidential Technology information released after Janu ary 2011 may not be included in the material...

Страница 3: ...reless Cinema Connection Kit 10 Prerequisites 10 Before You Install 10 Connecting the Cinema Connection Kit 10 Determining Receiver Connection Type 12 Direct Ethernet Connection 13 Whole Home DVR Serv...

Страница 4: ...ng wireless network thus removing the need to hard wire the cus tomer s network connection throughout their home This training will cover what the W DCCK is and how it will simplify the connections in...

Страница 5: ...ireless router and the DIRECTV Receiver or DIRECTV Whole Home DVR service com patible network without any major wiring ran through the home Prior to the Wireless Cinema Connection Kit a broadband or r...

Страница 6: ...Button WPS Button External 18 Watt Power Supply Input 120V 8A 60Hz Output 12V 1 5A Dimensions 4 25 x 2 05 x 1 34 Inches Operating Temperature 32 122 Fahrenheit Storage Temperature 49 158 Fahrenheit R...

Страница 7: ...p If a customer s router does not have WPS this function will al low you to setup WPS via the Cinema Connection Kit Setting up WPS will be covered later in the module Reset Button Resets the Cinema Co...

Страница 8: ...DIRECTV CCK Version1 3 0 8 What is a Wireless Cinema Connection Kit Equipment Details What s in the Box Cabling The Cinema Connection Kit comes with a mini coaxial cable and Ethernet CAT5 cable for co...

Страница 9: ...attach the DECA wireless to the base insert the base plate into knob holes A and B Wall Mount While the base allows for the DECA wireless to be mounted to a wall DIRECTV technicians are not allowed t...

Страница 10: ...install the W DCCK device If the customer has a large home you may want to install it closer at a receiver which is closer to the router Remember the customer may not know all of this information so...

Страница 11: ...f the router is WPS capable perform the following steps The W DCCK device must be powered on but do not connect the device to the DIRECTV Receiver 1 On the router press the WPS button 2 Within two min...

Страница 12: ...ow the steps in this section 1 Power on the HD DVR Receiver to be connected 2 Press the DASH key lower left key on the DIRECTV Remote Control 3 Note the information displayed on the TV Dash Key Displa...

Страница 13: ...of the DIRECTV Receiver If the DIRECTV Re ceiver has two Ethernet ports connect the cable to the upper port labeled ETHERNET 1 3 The POWER and Activity LEDs on the W DCCK light up Wait for the POWER...

Страница 14: ...installation you will be using the enclosed coaxial cable The Ethernet cable included with your W DCCK will not be used 1 Disconnect the coaxial cable from the back of your Receiver which should be co...

Страница 15: ...able to the coaxial con nector labeled SATELLITE IN 1 or SAT IN 1 on your Receiver 5 The POWER Activity and Coax Network LEDs on the W DCCK device should light up Wait for the POWER LED to stop flash...

Страница 16: ...or more DECA units In this installation you will use the enclosed coaxial cable along with an Ethernet cable The Ethernet cable between the IRD and the DECA must always be connected 1 Locate the coaxi...

Страница 17: ...r on your W DCCK device labeled SAT Rcvr 4 Connect the other end of the coaxial cable to the coaxial con nector on your Connected Home Adapter labeled Towards LNB 5 The POWER Activity and Coax Network...

Страница 18: ...2 To verify connection to the Internet press the MENU button on your DIRECTV Remote Control Select Parental Fav s Setup then System Setup then Network Setup Then select Connect Now or Repeat Network S...

Страница 19: ...ll do not see the Wireless Adapter Found screen then press the MENU button on your DIRECTV Remote Control Select Parental Fav s Setup then System Setup then Network Setup Then select Repeat Network Se...

Страница 20: ...DCCK device in an elevated or alternate location and remove any ob stacles that would block the wireless signal To refresh the Wireless Networks list press the MENU button on your DIRECTV Remote Contr...

Страница 21: ...r each character press the appropriate number button repeatedly until you see the desired character press the LEFT ARROW key to delete characters When you are finished press the DOWN ARROW and then se...

Страница 22: ...s screen press the LEFT ARROW key on the DIRECTV Remote Control then select Connect Now as done previously If an error is shown again wait a few minutes and then press the LEFT ARROW key again on the...

Страница 23: ...his LED flashes green when the device is booting up for ap proximately 30 seconds Once powered up this LED remains solid green The LED is off when proper power is not supplied or the device is faulty...

Страница 24: ...the light is steady yellow it means the MoCA coax network is estab lished but with degraded bandwidth The coaxial distribution should be checked to ensure all devices in line are DIRECTV ap proved spl...

Страница 25: ...and or remove ob structions Flashing Green WPS is con necting to your router Wait for two min utes If the LED is not solid green repeat the instal lation procedure Off No wireless link Repeat the inst...

Страница 26: ...s normal Solid Yellow Coaxial net working is marginal Check the coaxial cable connections at the W DCCK and Receiver and tighten cables if necessary Off No coaxial network Off is normal if you set up...

Страница 27: ...fy you are using the correct type of connection DIRECTV Whole Home DVR service is lost You can no longer see the playlist Expected Cause Installed with Ethernet when Coax connection should have been u...

Страница 28: ...Notes DIRECTV Wireless Cinema Connection Kit TM DIRECTV Field Operations Training DIRECTV 2011 DIRECTV CCK Version1 3 0 28 Installation Examples...

Страница 29: ...TM DIRECTV Field Operations Training DIRECTV 2011 DIRECTV W DCCK Version 1 3 0 29 Notes DIRECTV Wireless Cinema Connection Kit Installation Examples...

Страница 30: ...you should be able to Explain what a Wireless Cinema Connection Kit is Explain what a Wireless Cinema Connection Kit is used for Install a Wireless Cinema Connection Kit Troubleshoot Wireless Cinema...

Страница 31: ...instructions 1 Ensure that the mounting location is free from hazards electricity cables pipes etc 2 Decide orientation horizontal or vertical 3 Drill two pilot holes 26mm about 1 0 inches deep using...

Страница 32: ...be for a drop ship of the CCK W There will be no professional install offer in this case For an upgrade customer to qualify for the CCK W they must 1 not have SWiM MRV equipment and 2 have a wireless...

Страница 33: ...ireless router Web Key hexadec imal code typically found on router label unless customer has changed Provide customer with CCK W kit review included self install instruc tions Close WIFI BB DECA OLI o...

Страница 34: ...Copyright 2011 DIRECTV Unpublished work All rights reserved All materi als are proprietary and confidential Technology information released after Janu ary 2011 may not be included in the material...

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