DirectOut Technologies ANDIAMO 2.AD, Руководство по оборудованию

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page 35 of 44 D.O.TEC
®
ANDIAMO 2.AD Hardware Guide - Version 1.0
DirectOut Technologies
®
CHAPTER 6: Troubleshooting and Maintenance
© 2013 DirectOut GmbH
ChAPtER 6: troubleshooting and
Maintenance
Maintenance
To clean the device, use a soft, dry cloth. To protect the surface,
avoid using cleaning agents.
The device should be disconnected from the power supply during
the cleaning process.
issue Possible reason solution
Device doesn’t work. Power supply
is broken.
Check that the power supply
switch is on, that the device
is connected to the power
supply and that the socket is
working. Defective fuses must
be exchanged by qualified
service personal only.
Optical port does
not work.
Optic is dirty. Use an air supply to carefully
remove any dust.
Never use objects for cleaning.
No signal at the
output port.
Connections (input /
output) are mixed up.
Check the connections and
change the cables if necessary.
Check the routing matrix
No signal at the
output port.
Signal cable
defective.
Exchange the signal cable.
MADI signal at the
input is not stable.
Signal source
is defective
or
bad signal condition
(Jitter > 1 ns) - e.g.
due to exceeded
length or bad
screening attenuation
of signal cable.
Change the source
or
use appropriate cables
(
see
„Chapter 7: Technical Data“ on
page 36
)
.
Clicks in the
audiosignal.
Input source is not
in sync with clock
master of the box.
Check the status of input
LED and check clock setting
of the connected device.
troubleshooting
To identify a possible defect with the device please consult the fol-
lowing table.
If the fault cannot be resolved using these instructions, please con-
tact your local D.O.TEC representative or visit support.directout.eu .